Experienced Research Supervisor with a strong focus on compliance and team leadership. Proven ability to enhance team performance and drive project success through effective cross-functional collaboration.
Overview
2026
2026
years of professional experience
Work History
Research Supervisor
Shinsung Petrochemical Inc
MONTGOMERY
01.2013 - Current
Ensured compliance with company policies and regulatory requirements during operations.
Monitored employee productivity to provide constructive feedback and coaching.
Recruited, hired, trained, mentored, coached, evaluated, and terminated staff as necessary.
Collaborated with other departments to coordinate workflow processes between teams.
Tracked progress on projects and provided timely feedback to staff members.
Created new strategies for improving customer service standards within the organization.
Trained new employees on company policies and procedures.
Managed scheduling for staff, ensuring adequate coverage during peak times and projects.
Developed strategies to improve team performance and productivity.
Acted as a liaison between upper management and staff, facilitating open communication.
Participated in recruitment efforts by interviewing prospective candidates for open positions.
Managed budget for department, ensuring all expenses stayed within allocated funds.
Set specific goals for projects to measure progress and evaluate end results.
Organized client meetings to provide project updates.
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Contributed innovative ideas and solutions to enhance team performance and outcomes.
Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Identified needs of customers promptly and efficiently.
Assisted with customer requests and answered questions to improve satisfaction.
Worked with cross-functional teams to achieve goals.
Achieved cost-savings by developing functional solutions to problems.