Monitored daily operations to ensure adherence to quality standards and drive operational efficiency.
Implemented workflow improvements to streamline production processes.
Provided mentorship and guidance to staff to enhance skills and foster professional growth.
Resolved conflicts within the team to foster a positive work environment.
Maintained a positive work environment that promoted collaboration between team members.
Offered training and support to keep team members motivated and working toward objectives.
Delegated daily tasks to team members to optimize group productivity.
Motivated team members to enhance customer satisfaction and loyalty, contributing to team retention and growth.
Participated in regular meetings with senior leadership to provide updates on team progress.
Clarified expectations for employees and offered direction.
Resolved customer complaints in an effective manner while maintaining a high level of customer service.
Promoted to leadership position in recognition of strong work ethic and provided exceptional customer service.
Performed routine responsibilities to ensure smooth operations.
Contributed innovative ideas and solutions to enhance team performance and outcomes.
Identified needs of customers promptly and efficiently.
Provided excellent service and attention to customers when face-to-face or through phone conversations.
Assisted with customer requests and answered questions to improve satisfaction.
Collaborated closely with team members to achieve project objectives and meet deadlines.
Approached customers and engaged in conversation through use of effective interpersonal and people skills.
Recognized by management for providing exceptional customer service.
Operated equipment and machinery according to safety guidelines.
Education
Diploma
Hazel Green, AL
Skills
Performance monitoring
Workflow optimization
Team management
Process improvement
Customer service
Team development
Staff mentorship
Conflict resolution
Certification
Alabama Class A CDL .
Currently unable to get my health card
Working with my doctor to get it back. Spent 25 years being a salesman before getting promoted to team leader one year ago. Spent couple years with Pepsi as a merchandiser. Plenty of experience with building relationships with our customers. Work my team members and help them out an grow into the best salesman that they can be. Always willing to get in an do whatever it takes to get the job done efficiently an effective.
Affiliations
I love spending time with my family.
Enjoy going to the gym
Always want to be top of the list at work
Enjoy church on Sunday
Huge NASCAR fan
Camping is a good way to relax
References
References available upon request.
Reference
Ted Beader # CIRCLE K DISTRICT MANAGER. 256-924-1991
Mike Slovak # Walmart 6878 Academy store Manager. 256-509-1732
Kenny Hovis # Gulf Distruburtor Area Sales Manager 256-434-6604
Jeff Preston # Back forty area Manager 256-316-5040
Brent Patterson # Madison County Sherriff Department Spokesman. 256-653-0035