Summary
Overview
Work History
Education
Timeline
Generic

Kenny Crown

Las Vegas,NV

Summary

The opportunity to utilize my extensive skill set and creativity to enhance the strength and successes of a growing company. Able to apply & execute proven philosophies learned over 28 years in the industry to dramatically improve productivity and profitability. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet company goals.

Overview

25
25
years of professional experience

Work History

IT Technician

Desert Comm
Las Vegas, Nevada
09.2023 - Current
  • Troubleshot system issues related to network connectivity, software installation and configuration, printing.
  • Installed and configured hardware, software, systems, networks, printers, and scanners.
  • Assisted with the deployment of new applications and updates to existing applications.
  • Resolved hardware issues including replacing parts as necessary.
  • Configured routers, switches and wireless access points for LANs and WANs.
  • Participated in team meetings to discuss project status updates.
  • Responded quickly to emergency situations involving outages or data loss scenarios.
  • Performed troubleshooting on networking and connectivity issues to restore connections and network access.
  • Disassembled computer systems to troubleshoot and resolve hardware issues.
  • Explained technology-related details in easy-to-understand terms to individuals from different backgrounds and in various job positions.
  • Consulted via telephone to understand user problems, run through testing scripts and ask probing questions to locate root causes.
  • Conducted routine maintenance on servers and systems, keeping networks fully operational during peak periods.
  • Responded to or escalated tickets based on severity and internal policies governing responses.
  • Acted as single point of contact for customers during technical faults and security-related events.
  • Notified internal and external customers of impending changes and agreed outages to prevent unexpected service disruptions.
  • Maintained positive working relationship with fellow staff and management.
  • Maintained composure and patience in face of difficult customer situations, applying de-escalation techniques and positive customer support.
  • Set up equipment for employee use, performing or properly installing cables, operating systems or software.
  • Evaluated software or hardware to recommend improvements or upgrades.
  • Maintained records of data communication transactions, problems and remedial actions or installation activities.
  • Read technical manuals, conferred with users or conducted computer diagnostics to investigate and resolve problems.
  • Conferred with staff, users and management to establish requirements for new systems or modifications.
  • Supervised and directed workers engaged in installation of data communication equipment and software.

Heavy Equipment Operator

Vt Construction Inc.
Las Vegas, Nevada
02.2015 - 08.2023
  • Managed daily operations of heavy equipment fleet, including troubleshooting and preventative maintenance.
  • Operated multiple pieces of heavy equipment in a safe and efficient manner to excavate land for construction projects.
  • Transported materials from one site to another using off-road vehicles.
  • Loaded and unloaded trucks with construction materials such as gravel, sand, and asphalt.
  • Performed routine inspections on all heavy machinery prior to use.
  • Utilized GPS systems to accurately plot out job sites for excavation purposes.
  • Accurately estimated material needs based on job specifications provided by supervisor.
  • Followed safety protocols while operating machinery in order to avoid accidents or injuries.
  • Followed safety regulations while operating equipment to achieve safe conduct.
  • Operated excavators and other construction equipment to properly grade land.
  • Operated front end loader to move dirt and different base materials.
  • Loaded and offloaded rocks, debris and other materials from heavy equipment.
  • Transported materials around construction sites to work locations.
  • Performed pre-shift and post-shift equipment inspections and accurately completed reports to support company policy.
  • Employed heavy equipment operation best practices resulting in minimal complaints or incidents.
  • Operated digging and transporting equipment to efficiently fulfill project requirements.
  • Kept equipment fueled and ready for immediate use to support scheduling demands.
  • Followed signals from ground crew and other operators to safely move materials and prevent dangerous interactions or missed cues.
  • Learned about new equipment and related attachments while maintaining knowledge of items used daily to meet job requirements.
  • Identified hazardous materials on job sites and took action to mitigate and enhance safety.
  • Inspected faulty equipment to identify and address root causes.
  • Loaded both raw materials and finished components to support manufacturing and production processes.
  • Loaded and moved dirt, rocks, equipment and materials.
  • Maintained equipment on-site with regular maintenance and repairs.
  • Operated heavy equipment to demolish current structures, remove plants or trees and clear property of debris.
  • Drove and maneuvered equipment in successive passes over working areas to remove topsoil, vegetation or rocks.
  • Coordinated machine operations with other site personnel to keep materials moving smoothly and prevent accidents.
  • Positioned or moved loads in response to hand or audio signals from crew members.
  • Operated equipment to remove debris, snow or other equipment from streets and work areas.
  • Operated compactors, scrapers or rollers to level and compact refuse at disposal grounds.
  • Kept records of material or equipment usage and completed entries in production logs.
  • Connected hydraulic hoses, belts and mechanical linkages to tractors.
  • Adjusted throttles, switches and pedals to operate bulldozers, trench excavators, road graders or backhoes.
  • Followed worker hand signals to align machines, cutterheads or depth gauge makers with reference stakes and guidelines.
  • Adjusted handwheels and depressed pedals to control blades, buckets and scrapers.
  • Communicated with clients and studied plans and diagrams to establish work requirements.
  • Checked fuel supplies at sites to verify adequate availability.
  • Signaled operators to guide movement of tractor-drawn machines.
  • Used hitches to select and fasten bulldozer blades or other attachments to tractors.
  • Turned valves to control air or water output of compressors or pumps.

Vending Route Driver

First Class Vending
Las Vegas, Nevada
07.2011 - 08.2014
  • Loaded vending machines with merchandise according to customer orders and restocked items as needed.
  • Checked inventory of machines, recorded sales figures and collected payments from customers.
  • Maintained cleanliness of vending machines and surrounding areas.
  • Performed regular preventive maintenance on vending machines.
  • Provided exceptional customer service to ensure satisfaction.
  • Inspected vehicles for mechanical items and safety issues prior to travel.
  • Developed relationships with existing customers to foster loyalty and increase repeat business.
  • Resolved customer complaints in a professional manner while adhering to company policies.
  • Operated motor vehicle safely at all times in accordance with state laws.
  • Performed daily inspections of vehicles before operating them.
  • Maintained accurate records of deliveries, collections, invoices and other documents related to the job.
  • Delivered products promptly while adhering to time frames specified by customers.
  • Ensured compliance with federal, state, local regulations regarding health, safety or environmental issues.
  • Managed multiple routes efficiently while ensuring that all tasks are completed on schedule.
  • Removed money, cleaned components and performed other scheduled vending machine services.
  • Unloaded and reloaded delivery items.
  • Conducted routine vehicle inspections, loaded trucks for delivery and picked up items for return.
  • Performed pre- and post-trip safety inspections on work vehicle to record and report malfunctions
  • Maintained accurate recordkeeping of mileage, stops, orders and carton counts for daily routes.
  • Loaded product into truck and unloaded at customer site in alignment with established site procedures.
  • Drove delivery vehicles 50 miles to serve 10-12 customers.
  • Followed safety rules to keep clean driving record with no accidents or incidents.
  • Maintained positive attitude and diplomacy when dealing with customers and other team members.
  • Promoted positive customer service by delivering on-time shipments and fully resolving issues.
  • Kept accurate logs of all deliveries and trips.
  • Resolved customers' complaints regarding products or services.
  • Collected money, provided change and recorded transactions on receipts.
  • Utilized corporate vehicle to deliver and sell products to clients with focus on optimizing customer experience.
  • Organized merchandise and sales promotion displays to attract customers.
  • Refilled vending machines and removed outdated food products.
  • Consulted with customers to gain feedback and improve deliveries.
  • Delivered customer orders and collected payments to keep accounts current.

Apprentice Electrician

R&J Electric
San Diego, CA
05.1999 - 07.2006
  • Installed electrical wiring and fixtures, such as outlets, switches, circuit breakers, junction boxes and wall sockets.
  • Connected wires to circuit breakers, transformers or other components.
  • Inspected electrical systems, equipment and components to identify hazards, defects and the need for adjustment or repair.
  • Performed general maintenance on electrical systems including replacing worn parts and repairing faulty wiring.
  • Measured, cut and bent wire and conduit using hand tools and power tools.
  • Assembled conduits by threading ends together with couplings or clamps.
  • Read blueprints or technical diagrams to determine the layout of a system.
  • Followed all safety procedures when handling hazardous materials such as high voltage electricity.
  • Tested continuity of circuits in electrical wiring using testing devices such as ohmmeters, voltmeters and oscilloscopes.
  • Calculated load capacities of circuits to ensure conformance to code requirements.
  • Assisted in troubleshooting problems with various types of control systems.
  • Installed lighting fixtures such as fluorescent bulbs or LED lights.
  • Identified potential problems before they occur by inspecting equipment regularly.
  • Provided advice on how best to utilize available energy sources efficiently.
  • Observed safety regulations while working on energized systems.
  • Used specialized diagnostic tools to locate faults in complex electrical systems.
  • Replaced defective circuit breakers or fuses when necessary.
  • Ensured compliance with relevant codes related to the National Electrical Code.
  • Operated hand and power tools and diagnostic equipment to complete various aspects of jobs.
  • Assisted with electrical installation tasks, added new wiring and adjusted breaker boxes.
  • Supported journeyman and master electricians in maintaining, operating and repairing electrical systems.
  • Assisted electricians in wiring residential buildings with installation of electrical conduits.
  • Worked in all weather conditions and on multiple types of ladders and mechanical lifts.
  • Worked in team-based environment to accomplish projects.
  • Completed semi-skilled and skilled work under supervision of fully qualified professionals.
  • Performed installation, maintenance and tests of electrical energy systems and components by safely using all equipment and tools.
  • Installed new electrical components, fixtures and motors.
  • Listened to directives of senior electrical professionals to complete efficient tasks.
  • Gathered required tools and equipment for each task to increase efficiency.
  • Kept work areas clean, neat and free of hazards.
  • Dug trenches and created holes to pull conduit and install supports.
  • Reviewed blueprints and electrical schematics to perform tasks to specifications.
  • Measured and prepared supplies for electrical tasks.
  • Maintained organization, cleanliness and safety in work areas.
  • Utilized measuring and testing instruments such as ammeters, ohmmeters, voltmeters and testing lamps accurately, efficiently and safely to complete installations and repairs.
  • Adhered to company standards and OSHA regulations for work site safety.
  • Inspected existing wiring to identify short circuits.
  • Resolved issues with existing systems and replaced malfunctioning parts.
  • Followed relevant electrical and building codes for each job.
  • Collaborated with more knowledgeable professionals to grow understanding of principles and construction standards.
  • Verified measurements and made accurate cuts to avoid wasting materials on job sites.
  • Utilized knowledge and equipment to test wiring and other system parts for electrical flow and function.
  • Examined and tested electrical systems to locate loose connections or other faults and make proactive repairs.
  • Transported required supplies and employees from headquarters to job site using company vehicles.
  • Performed troubleshooting and diagnosis on malfunctioning systems or components.
  • Pulled insulated wires or cables through conduits to complete circuits.
  • Installed leads and connected cables to motors, apparatus and equipment.
  • Dismantled electrical components using hand tools to disconnect and restore wiring connections.
  • Installed conduits or pipes inside partitions, walls or other designated, concealed areas.
  • Used power construction equipment, measuring devices and testing equipment to complete electrical installations.
  • Coordinated and executed installation of electrical wiring and fixtures according to job specifications and local codes.
  • Advised management on issues of safety in continued equipment operation.

Education

Diploma - Basics

Mount Carmel High School
San Diego, CA
05-1996

Timeline

IT Technician

Desert Comm
09.2023 - Current

Heavy Equipment Operator

Vt Construction Inc.
02.2015 - 08.2023

Vending Route Driver

First Class Vending
07.2011 - 08.2014

Apprentice Electrician

R&J Electric
05.1999 - 07.2006

Diploma - Basics

Mount Carmel High School

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Kenny Crown