Summary
Overview
Work History
Education
Skills
Personal Information
Timeline
Generic

Kenny Hollins

Buffalo,NY

Summary

Knowledgeable and dedicated customer service professional with extensive experience in the work force industry. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses.

Overview

5
5
years of professional experience

Work History

Part Time Assistant Store Manager

Family Dollar
04.2024 - Current
  • Provide leadership, sales management and customer service in all aspect of managing a Family Dollar store
  • Assist with unloading, organizing, and stocking merchandise
  • Assist with record keeping, including payroll, scheduling, and cash register deposits and receipts
  • Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
  • Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
  • Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
  • Rotated merchandise and displays to feature new products and promotions.
  • Assisted the Store Manager in analyzing sales data to identify trends and make informed decisions for improving overall store performance.
  • Walked through store areas to identify and proactively resolve issues negatively impacting operations.
  • Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.

Barista/Cashier

Whole Foods Market
03.2023 - 09.2023
  • Prepares coffee and coffee beverages and performs all duties related to customer service, stocking, and sanitation
  • All Whole Foods Market Retail jobs require ensuring a positive company image by providing courteous, friendly, and efficient service to customers and Team Members at all times
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Contributed to a positive team environment through effective communication and collaboration with colleagues.

Overnight Baker

Tops Friendly Markets
02.2021 - 03.2022
  • Frying and topping finishing products(donuts)
  • Decorate baked goods, such as cakes or pastries
  • Apply protective or decorative finishes to workpieces or products
  • Finish all baked goods to level that ensures customer satisfaction

Package Handler

United Parcel Service
11.2019 - 03.2020
  • Responsible for loading and unloading packages within a warehouse or from delivery vehicles
  • This position requires the moving, lifting, pushing, pulling, scanning and placing of packages, boxes and other freight goods safely and efficiently
  • Followed safety regulations to maintain safe work environment.
  • Reduced damage rates for packages through careful handling and adherence to safety protocols.

Education

Associate In General Studies - Business

Ecc
Buffalo, NY
06.2019

Skills

  • Problem-Solving
  • Customer Service
  • Customer experience
  • Customer Service and Engagement

Personal Information

Work Permit: Authorized to work in the US for any employer

Timeline

Part Time Assistant Store Manager

Family Dollar
04.2024 - Current

Barista/Cashier

Whole Foods Market
03.2023 - 09.2023

Overnight Baker

Tops Friendly Markets
02.2021 - 03.2022

Package Handler

United Parcel Service
11.2019 - 03.2020

Associate In General Studies - Business

Ecc

Similar Profiles

CREATE PROFILE
Kenny Hollins