Dynamic Dairy Manager with proven expertise at Safeway, enhancing department efficiency through innovative inventory management and quality control. Skilled in customer interaction and training, I fostered a positive shopping experience while implementing loss prevention strategies, significantly boosting customer satisfaction and promoting premium product sales.
Overview
30
30
years of professional experience
Work History
Dairy Manager
Safeway
Federal Way, WA
07.1995 - Current
Verified department signage to ensure correct pricing.
Enhanced dairy department efficiency by implementing effective inventory management systems.
Fostered a positive shopping experience for customers through prompt and courteous service, addressing any concerns or complaints swiftly.
Restocked cases with new merchandise and removed expired items for proper disposal.
Answered questions from customers and discussed new products placed in dairy cases.
Maintained an organized and visually appealing dairy section, attracting customers and promoting sales growth.
Developed innovative merchandising displays that showcased premium products and promoted impulse purchases from customers.
Ensured safety compliance within the dairy department, leading regular safety audits and addressing potential hazards promptly.
Trained new employees on proper handling techniques for dairy products, emphasizing food safety procedures.
Implemented loss prevention strategies to minimize product spoilage and reduce shrinkage within the department.
Boosted customer satisfaction with high-quality dairy products through meticulous quality control measures.
Education
Chief Sealth
Seattle, WA
Skills
Dairy department management
Coordination of inventory
Verbal and written communication
Customer interaction
Attention to detail and accuracy
Freshness control
Accomplishments
I was given the presidential customer service award twice. Numerous employee of the month awards