KENNETH KOZEE JR
Terryville,CT
Summary
Take-charge professional delivering executive support and team leadership to business operations. Dependable and detail-oriented to manage multiple tasks and priorities. Broad experience includes office management, accounting, accounts receivable, invoicing, dispatching, database management, vendor negotiations and contract management. Recognized for exemplary customer service and team collaboration.
Overview
14
14
years of professional experience
Work History
General Manager
Square Peg Pizza Co.
Storrs , CT
10.2023 - Current
- Coordinated with vendors to ensure proper supply of food items at competitive prices.
- Created operational policies and procedures to ensure efficient operations, quality control, and safety standards.
- Trained and supervised staff members in all aspects of restaurant operations.
- Monitored daily financial transactions and prepared weekly reports for management review.
- Maintained a safe working environment by conducting regular inspections, enforcing safety regulations, and responding promptly to any hazards or accidents.
- Managed inventory levels ensuring that adequate supplies are available at all times while minimizing waste.
General Manager
Hub Restaurant Group
Hartford , CT
01.2015 - 10.2023
- Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
- Created a positive work environment by developing team building activities that encouraged collaboration among departments.
- Resolved customer complaints quickly while maintaining high quality standards of service delivery.
- Identified areas of improvement in current business practices and collaborated with other departments to develop action plans for implementation.
General Manager
HRG (wood and Tap)
Hartford , CT
03.2010 - 11.2014
- Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
Education
High School Diploma -
06.1986
- Culinary Arts and Business Management and development.
Skills
- Service Quality Improvement
- Expense Control
- Workflow Planning
- Operations Oversight
- Customer Retention
- Quality Management
- Customer Relationship Management
Affiliations
- I enjoy a challenge, experiencing new things and travel. I enjoy the outdoors and camping.
References
References available upon request.
Timeline
General Manager - Square Peg Pizza Co.
10.2023 - Current
General Manager - Hub Restaurant Group
01.2015 - 10.2023
General Manager - HRG (wood and Tap)
03.2010 - 11.2014
E.C Goodwin Tech. - High School Diploma,
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