Ken Moore
Richmond,Texas
Summary
Accomplished Finance professional with experience in both Finance and Operations in a Digital Sales and Services Delivery industry. Highly driven and detail-oriented, committed to problem-solving and delivering exceptional business insights to stakeholders. Upheld by principles of integrity and honesty and with the understanding of corporate goals, tasks and commitments are prioritized with the expectation of delivering results supporting Revenue, Gross Profit, SG&A, and Operating Income. Throughout my career, I have led and directed teams fostering an environment of teamwork, open communication, accountability, and upward mobility to achieve organizational and personal professional success. I enjoy collaborating across multiple business units including Sales, Operations / Services Delivery, Marketing, IT / Reporting, Compensation and HR to achieve corporate goals and targets.
Overview
34
34
years of professional experience
Work History
Senior Finance Manager
Ricoh USA
01.2006 - Current
- Trained new and existing staff members in various financial procedures to prepare for job requirements.
- Monitored budget and revenue trends, compiling reports for company leadership to inform decision-making.
- Reviewed documentation and identified financial discrepancies where applicable.
- Developed strategic plans for day-to-day financial operations.
- Analyzed business processes to identify cost savings and operational efficiencies.
- Collaborated with C-level executives and stakeholders to develop long-term financial plans.
- Created financial dashboards to provide insights into key performance indicators.
- Improved overall financial reporting by streamlining control processes and reporting structures.
Operations Manager
Pitney Bowes Management Services
09.1991 - 04.2003
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
- Directed initiatives to improve work environment, company culture or overall business strategy.
- Led hiring, onboarding and training of new hires to fulfill business requirements.
- Increased profit by streamlining operations.
- Developed and maintained relationships with external vendors and suppliers.
- Analyzed and reported on key performance metrics to senior management.
- Developed and implemented strategies to maximize customer satisfaction.
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Interacted well with customers to build connections and nurture relationships.
Education
No Degree -
University of Texas At Austin
Austin, TXSkills
- Business Strategy Analysis
- Financial Performance Improvement
- Profit and Loss Management
- Financial Variance Analysis
- KPI Design
- Coaching Staff Development
- Sales Forecasting Expertise
- Financial Budget Forecasting
- Financial Planning
- Strategic Development
- Employee Development
- Financial Data Analysis
- Coaching Expertise
Timeline
Senior Finance Manager
Ricoh USA
01.2006 - Current
Operations Manager
Pitney Bowes Management Services
09.1991 - 04.2003
No Degree -
University of Texas At Austin
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