Overview
Work History
Education
Certification
Websites
Timeline
Generic

Kenny Potter

Dickson,USA

Overview

7
7
years of professional experience
1
1
Certification

Work History

Production Operator

Dal-Tile
Dickson, US
05.2024 - Current

Clinical Operations Technician

Prime Therapeutics
05.2023 - 01.2024
  • Process pharmacy Claims
  • Reach out to Pharmacies to verify information
  • Maintain good attention to details

Service Desk Associate

Capgemini
09.2022 - 03.2023
  • Provide technical support for restaurant setting
  • Troubleshoot Hardware and software
  • Use service now to document issues and resolutions

IT Service Desk Analyst

Hctec
07.2021 - 08.2022
  • Provide tier 1 support for online patient portal
  • Reset passwords, assist with technical issues
  • Document issues in ticketing system

Material Handler

Dal-Tile
09.2019 - 06.2021
  • Complete orders as they come in
  • Load and ship trucks (Forklift)
  • Perform troubleshooting on equipment when necessary

Customer Service Representative

Lowe's Home Improvement
02.2018 - 07.2019
  • Shipping and Receiving
  • Customer service
  • Delivery
  • Use forklift to load and unload trucks

Education

High school diploma -

Dickson County High School

Certification

Coursera Google IT Support

Timeline

Production Operator

Dal-Tile
05.2024 - Current

Clinical Operations Technician

Prime Therapeutics
05.2023 - 01.2024

Service Desk Associate

Capgemini
09.2022 - 03.2023

IT Service Desk Analyst

Hctec
07.2021 - 08.2022

Material Handler

Dal-Tile
09.2019 - 06.2021

Customer Service Representative

Lowe's Home Improvement
02.2018 - 07.2019

High school diploma -

Dickson County High School
Kenny Potter