Summary
Overview
Work History
Education
Skills
Certification
Additional Information
Timeline

Kenny Powell

Lubbock,TX

Summary

Resourceful, Highly motivated IT Specialist with 25 years of expertise in supporting and development of various applications and systems across large healthcare facilities. Focused IT Project Management adept at planning, directing and maintaining continuous operations in various departments to achieve efficient production in accordance with quality standards. Leads procurement of resources including equipment and supplies. Monitors projects by adhering to production schedule and budget, managing production team, identifying problems and providing targeted solutions. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Seeking full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Hardworking and passionate, Ready to help team achieve company goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

24
24
years of professional experience
1
1
Certification

Work History

IS Project Manager - Clinical Applications

Providence Health & Services
01.2019 - 11.2022
  • Verified quality of deliverables and conformance to specifications before submitting to clients.
  • Achieved project deadlines by coordinating with contractors to manage performance.
  • Scheduled and facilitated meetings between project stakeholders to discuss deliverables, schedules and conflicts.
  • Coordinated with cross-functional teams to resolve project issues and mitigate risks
  • Identified plans and resources required to meet project goals and objectives.
  • Provided detailed project status updates to stakeholders and executive management.
  • Developed and initiated projects, managed costs, and monitored performance.
  • Maintained open communication by presenting regular updates on project status to customers.
  • Reported regularly to managers on project budget, progress and technical problems.
  • Prepared and submitted project invoices for review and approval.
  • Coordinated material procurement and required services for projects within budget requirements.
  • Recruited and oversaw personnel to achieve performance and quality targets.
  • Sourced, vetted and managed vendors needed to accomplish project goals.

IS Project Manager - Covenant Health

Covenant Medical Center
01.2016 - 12.2018
  • Prepared and submitted project invoices for review and approval.
  • Scheduled and facilitated meetings between project stakeholders to discuss deliverables, schedules and conflicts.
  • Planned, designed, and scheduled phases for large projects.
  • Achieved project deadlines by coordinating with contractors to manage performance.
  • Reported regularly to managers on project budget, progress and technical problems.
  • Recruited and oversaw personnel to achieve performance and quality targets.
  • Provided detailed project status updates to stakeholders and executive management.
  • Managed projects from procurement to commission.
  • Developed and implemented project plans and budgets to ensure successful execution.
  • Sourced, vetted and managed vendors needed to accomplish project goals.
  • Coordinated with cross-functional teams to resolve project issues and mitigate risks.

MEDITECH Support Specialist - MIS

Covenant/St. Joseph Health
01.2012 - 12.2015


  • Responded to customer inquiries and provided technical assistance over phone and in person.
  • Configured hardware, devices, and software to set up work stations for employees.
  • Monitored system performance to identify potential issues.
  • Diagnosed and troubleshot hardware, software and network issues.
  • Deployed software and hardware updates and patches to increase speed and performance.
  • Tested new software and hardware prior to deployment.
  • Patched software and installed new versions to eliminate security problems and protect data.
  • Assisted in development of system security protocols.
  • Broke down and evaluated user problems, using test scripts, personal expertise, and probing questions.
  • Researched and identified solutions to technical problems.
  • Created user accounts and assigned permissions.
  • Collaborated with vendors to locate replacement components and resolve advanced problems.
  • Utilized ticketing system to track customer requests and prioritize urgent needs.

IT Field Service Technician

Covenant Medical Center
07.2008 - 12.2011
  • Configured hardware, devices, and software to set up work stations for employees.
  • Broke down and evaluated user problems, using test scripts, personal expertise, and probing questions.
  • Diagnosed and troubleshot hardware, software and network issues.
  • Removed malware, ransomware, and other threats from laptops and desktop systems.
  • Installed and configured operating systems and applications.
  • Responded to customer inquiries and provided technical assistance over phone and in person.
  • Researched and identified solutions to technical problems.
  • Patched software and installed new versions to eliminate security problems and protect data.
  • Collaborated with vendors to locate replacement components and resolve advanced problems.

Meditech Go-Live Support Specialist

Covenant Medical Center
08.2007 - 06.2008
  • Developed and implemented preventive maintenance procedures.
  • Configured hardware, devices, and software to set up work stations for employees.
  • Tested new software and hardware prior to deployment.
  • Monitored system performance to identify potential issues.
  • Broke down and evaluated user problems, using test scripts, personal expertise, and probing questions.
  • Installed, configured and maintained computer systems and network connections.
  • Assisted in development of system security protocols.
  • Diagnosed and troubleshot hardware, software and network issues.
  • Created user accounts and assigned permissions.

Desktop Support Technician

Los Robles Hospital & Medical Center
03.1999 - 06.2007


  • Removed malware, ransomware, and other threats from laptops and desktop systems.
  • Installed and configured operating systems and applications.
  • Patched software and installed new versions to eliminate security problems and protect data.
  • Managed end-user accounts and permissions, overseeing correct provisioning of access rights in accordance with security best practices and Hospital policies.
  • Responded to customer inquiries and provided technical assistance over phone and in person.
  • Installed, configured and maintained computer systems and network connections.
  • Created user accounts and assigned permissions.
  • Collaborated with vendors to locate replacement components and resolve advanced problems.
  • Configured hardware, devices, and software to set up work stations for employees.
  • Diagnosed and troubleshot hardware, software and network issues.

Education

Associate Degree - ADT - Business Administration

Moorpark College, Moorpark, CA
06.1997

Skills

  • Systems Installation, Configuration and Upgrading
  • Systems Implementations
  • Quality Assurance and Control
  • Microsoft Project
  • Functional and Business Requirements
  • Project Management
  • Microsoft Office Suite Expertise
  • Project Planning
  • Microsoft SharePoint

Certification

ITIL Foundation certificate in IT Service Management.

Dell Hardware Technical Training certified.

Additional Information

References:


Steven Livermore - Providence Sr. Manager Clinical and 3PA Applications Project Management

Steven.Livermore@Providence.org

971-322-5914


Randy Serenil - Manager Field Technical Services - PSJH Ministry Services CHS

Randolph.Serenil@Providence.org

806-787-4916, 806-791-8617


Tina Anderson - Lab Cons Consulting

TLALabCons2022@gmail.com

806-787-5710


Robin Dickey - IS Project Manager IS PPMO Clinical Applications

Robin.Dickey@Providence.org

806-518-9367


Michael Fulmer - Executive Director Clinical Technology Services TX/NM Region

Michael.Fulmer@Providence.org

806-392-1524


Amanda Miller - IS/Lab Management

Amanda.Miller@outlook.com

806-535-7432



Timeline

IS Project Manager - Clinical Applications - Providence Health & Services
01.2019 - 11.2022
IS Project Manager - Covenant Health - Covenant Medical Center
01.2016 - 12.2018
MEDITECH Support Specialist - MIS - Covenant/St. Joseph Health
01.2012 - 12.2015
IT Field Service Technician - Covenant Medical Center
07.2008 - 12.2011
Meditech Go-Live Support Specialist - Covenant Medical Center
08.2007 - 06.2008
Desktop Support Technician - Los Robles Hospital & Medical Center
03.1999 - 06.2007
Moorpark College - Associate Degree - ADT, Business Administration
Kenny Powell