Kenny Ramos
Lake Mary,FL
Summary
Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Overview
25
25
years of professional experience
Work History
Custom Installer
Aggressive Appliances
Orlando, FL
10.2023 - Current
- Assemble, install, and test new appliances according to manufacturer's specifications.
- Inspect products for any visible defects or damages prior to installation.
- Perform necessary adjustments for proper operation of the appliance.
- Provide customers with detailed instructions on how to operate the appliance.
- Verify that wiring connections are secure and in compliance with safety standards.
- Ensure customer satisfaction by providing courteous service throughout the process.
- Follow all safety protocols while working with hazardous tools or equipment.
- Attend training sessions or seminars to stay updated on changes in regulations or procedures.
- Collaborate effectively with team members in order to complete projects efficiently.
- Communicate regularly with supervisors regarding progress of assigned tasks.
- Tested appliance operation following installation to make adjustments for optimal performance.
Store Manager/Owner
KR's Gadgets and More Inc.
Lake Mary, FL
02.2020 - 12.2023
- Conducted daily store operations, including opening and closing procedures and cash handling.
- Monitored inventory levels and placed orders to restock shelves.
- Developed strategies to maximize sales and profitability.
- Organized promotional events to increase product awareness.
- Resolved customer complaints in a timely manner.
- Implemented efficient systems for tracking stock movement.
- Analyzed financial data to identify areas of improvement.
- Performed regular price checks to ensure competitive pricing.
- Managed daily banking activities such as deposits and withdrawals.
- Prepared monthly reports on sales figures, expenses, profits.
- Developed relationships with suppliers to negotiate better prices.
- Updated POS system with new products and promotional offers.
- Planned special promotions or discounts based on market trends.
- Managed inventory tracking and physical inventory counts to minimize loss.
- Delivered excellent customer service and adhered to standard practices to maximize sales and minimize shrinkage.
- Updated and maintained store signage and displays.
- Generated repeat business by responding to customer concerns with friendly and knowledgeable service.
- Preserved product quality by maintaining stockrooms and disposing of damaged items.
- Reviewed financial statements and sales or activity reports to measure productivity or goal achievement.
Warehouse Manager
International Marketing House
Longwood, FL
09.2013 - 10.2021
- Coordinated and monitored the receipt, storage, and dispatch of goods within the warehouse.
- Ensured that all orders were accurately fulfilled in a timely manner.
- Utilized inventory management software to track stock levels and maintain accurate records.
- Planned and implemented efficient warehousing systems for incoming and outgoing goods.
- Resolved customer complaints related to product quality or delivery issues.
- Organized regular cycle counts of physical inventory to ensure accuracy of system data.
- Organized warehouse design to maximize space for stock while allowing for high volume traffic zones.
- Established and maintained good relations with customers, vendors, and transport companies.
- Generated warehouse shipping documents, packing lists and invoices.
- Operated forklifts to fill or empty overhead spaces.
- Processed requests and supply orders and pulled materials to successfully prepare orders.
- Managed the disposal of surplus, damaged, or obsolete inventory in accordance with company policies.
- Prepared inventory for shipment by attaching tags and labels.
- Tracked orders using functional systems and coordinated with warehouse workers to ensure proper storage and distribution of products.
- Negotiated with carriers and warehouse operators for services and preferential rates.
Assistant Store Manager
Walmart
Ocoee, FL
01.2000 - 09.2013
- Managed the day-to-day operations of the store, including customer service, inventory management and staff scheduling.
- Monitored sales activities to ensure that customers receive satisfactory service and quality goods.
- Supervised a team of employees and provided ongoing training to ensure high levels of customer satisfaction.
- Resolved customer complaints in a timely manner and addressed any issues that may arise during store hours.
- Ensured compliance with all safety regulations throughout the store premises.
- Collaborated with other departments within the organization to coordinate promotions, events, and special projects.
- Coordinated with vendors to secure product availability at competitive prices.
- Identified areas of operational inefficiency and implemented solutions to streamline processes.
- Developed an effective system for tracking inventory levels, ensuring stock is available when needed.
- Oversaw daily cash handling procedures, reconciling discrepancies as necessary.
- Organized weekly meetings with department heads to review progress on key objectives.
- Assisted in recruiting efforts by interviewing candidates for open positions in the store.
- Completed frequent walk-throughs and directed team members to correct issues impacting store appearance or professionalism.
- Maintained inventory by checking merchandise to determine levels.
- Checked monthly sales and performance reports to support operational planning and strategic decision-making.
- Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.
- Reviewed financial statements and sales or activity reports to measure productivity or goal achievement.
Education
Associate of Business Administration -
Universidad Catolica Puerto Rico
Mayaguez, PR05-1996
Some College (No Degree) - Business Accountancy
Columbia College
Orlando, FLSkills
- POS systems operations
- Strategic planning
- Attention to detail
- Customer service
- Quickbooks
- Billing
- Cash auditing
- Inventory control
- Budgeting and cost control
Languages
Spanish
Native/ Bilingual
English
Native/ Bilingual
Affiliations
I'm an active person, love to play sports. Love the outdoors; activities like hiking, walking, going fishing and going camping are an important part of my life.
Timeline
Custom Installer
Aggressive Appliances
10.2023 - Current
Store Manager/Owner
KR's Gadgets and More Inc.
02.2020 - 12.2023
Warehouse Manager
International Marketing House
09.2013 - 10.2021
Assistant Store Manager
Walmart
01.2000 - 09.2013
Associate of Business Administration -
Universidad Catolica Puerto Rico
Some College (No Degree) - Business Accountancy
Columbia College
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