Summary
Skills
Work History
Education
Certification
Overview
Generic

Kenny Reyes

Cabazon,CA

Summary

Dynamic and results-driven Food and Beverage Manager with 10 years of progressive experience in casual and high-end restaurants operations and 5 years in private country club. Proven expertise in cultivating strong team cultures, adapting seamlessly to evolving industry demands, and consistently delivering exceptional service and operational outcomes. Certified through CMAA and BMI in Food and Beverage, as well as ServSafe, with a deep commitment to quality, safety, and gest satisfaction. Known for a hands-on leadership style that emphasizes teamwork, accountability, and proactive conflict resolution. Adept at streamlining operations, enhancing member experiences and driving departmental performance through collaboration and strategic oversight.

Skills

  • Workforce management
  • Understanding of hygiene regulations
  • Culinary presentation
  • Mixology skills
  • Food allergen knowledge
  • Recipe and menu creation
  • Fine-dining knowledge
  • Cost control
  • Food and wine pairing
  • Staff leadership
  • Food safety compliance
  • Quality assurance
  • Food and beverage operations
  • Banquet operations
  • Menu pricing

Work History

Food & Beverage Service Manager

Mountain View Country Club
04.2019 - Current
  • Manage daily F.H.O. food and beverage operations for 1000+ members.
  • Seamless service, staff coordination, and adherence to high hospitality standards,
  • Maintained close relationships with members, responding to feedback and tailoring dining experiences to exceed expectations.
  • Recruited, trained, and lead a team of 25+ servers, bartenders, and captains; implementing a service training program that increased member satisfaction, resulting in a ultimate high member satisfaction.
  • Managed inventory, purchasing, and vendor relations.
  • Collaborated with Executive Chef and GM to develop seasonal menus, align offerings with member preferences, and execute themed dining events.
  • Oversee F&B service for club events, weddings, and private events.
  • Ensured full compliance with local health codes and standards.
  • Resolved customer complaints in professional and timely manner.

Assistant General Manager

Sammy G's Tuscan Grille
01.2016 - 04.2019
  • Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
  • Continuously evaluated business operations to effectively align workflows for optimal area coverage and customer satisfaction.
  • Prepared for and executed new menu implementations.
  • Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
  • Maintained safe working and guest environment to reduce risk of injury and accidents.
  • Effectively managed payroll and timekeeping, including completion of proper paperwork for new hires and terminations.
  • Carefully interviewed, selected, trained and supervised staff.
  • Correctly calculated inventory and ordered appropriate supplies.
  • Conducted health, safety and sanitation process evaluations to identify and remedy any violations immediately.
  • Set schedules for 35 staff by planning and designating shifts and hours.

Bar/server Manager

Applebees
03.2006 - 01.2016
  • Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
  • Carefully interviewed, selected, trained, and supervised staff.
  • Led and directed team members on effective methods, operations, and procedures.
  • Tracked daily sales transactions and invoices for accurate and updated financial reporting.
  • Reconciled cash and credit card transactions to maintain accurate records.
  • Quickly identified problem situations and skillfully resolved incidents to satisfaction of involved parties.
  • Correctly calculated inventory and ordered appropriate supplies.
  • Monitored inventory of supplies and purchased orders to maintain adequate stock levels.
  • Oversaw front of house personnel to maintain adequate staffing and minimize overtime.

Education

No Degree - Hospitality Management

College of The Desert
Palm Desert, CA

High School Diploma -

Cathedral City High School
Cathedral City, CA
04.2008

Certification


  • CMAA & BMI - Certified Food & Beverage Manager
  • ServSafe

Overview

19
19
years of professional experience
1
1
Certificate

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