Summary
Overview
Work History
Education
Skills
Timeline
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Kenny Sakata

Kealakekua,HI

Summary

An experienced professional looking for a position where I can use my acquired skills and abilities in a progressive and challenging environment.

Overview

14
14
years of professional experience

Work History

Human Resources Expert

Target Corporation
11.2020 - Current
  • Work with HR leader to anticipate and address specific talent and staffing needs for each area of the business, this includes understanding guests' needs and ensuring the right mix of experience, selling capabilities and product enthusiasm to deliver the right experience
  • Execute intentional recruiting efforts to help store leaders find and hire talent with the right skills and experience to best serve their guests
  • Support the training needs of the store's sales force and be an advocate for continuous learning
  • Support the safety needs of the store and be an active advocate for the company's safety reporting system
  • Serve as a store level advocate to promote safety within the store
  • Deliver on all Human Resources operational and cyclical programs
  • Be an expert resource for scheduling systems and pay practices

Employee Support Manager

Hawaiian Airlines
04.2017 - Current
  • Greet and provide outstanding service to all internal and external customers and guests in a friendly, courteous, and professional manner
  • Provide counseling, discipline, support and advocacy for all airport operations staff and identify and propose solutions to challenges facing front-line employees.
  • Provide management support to internal customers and serve as the HNL ACS point of contact for employee and labor relations matters; manage hiring and terminations of front-line employees
  • Responsible for receiving sick leave and FMLA calls from Airport Operations staff and documenting leave requests in assigned systems.
  • Partner with HR on initial intake of extended leave requests and follow up on return to work assignments and other complex leave situations.
  • Effectively administer personnel and employee relations programs in accordance with company policies and procedures while ensuring compliance with regulatory requirements including federal, state and provincial laws; manage employee engagement and recognition programs
  • Liaise with station management and HR, legal and other internal company divisions as necessary on employee matters and for the coordination of administrative functions.
  • Work closely with union representatives and ensure the successful resolution of systemic issues
  • Conduct investigations and prepare written documentation to support recommended outcomes once an investigation is complete; present at disciplinary and contractual hearings
  • Administer employee schedules, shift bidding, recruitment and payroll; manage attendance, injuries, and light duty process; report on trends.
  • Develop action plans as they relate to employee dependability.
  • Coordinate with T&D regulatory training requirements for AO employees.
  • Develops, plans for and completes analysis and projects as assigned.

Starbucks Team Leader

Target Corporation
04.2011 - 03.2017
  • Acts with integrity, honesty and knowledge that promote the culture, values, and mission of Starbucks
  • Maintains a calm demeanor during periods of high volume or unusual events to keep store operating to standard and to set a positive example for the shift team
  • Coach and model safety practices with all team members in the workgroup in shift huddles
  • Anticipates customer and store needs by constantly evaluating environment and customers for cues
  • Communicates information to manager so that the team can respond as necessary to create the Third-Place environment during each shift
  • Assists with new partner training by positively reinforcing successful performance and giving respectful and encouraging coaching as needed
  • Provides feedback to store manager on partner performance during shift
  • Creates a positive learning environment by providing clear, specific, timely and respectful coaching and feedback to partners on shift to ensure operational excellence and to improve partner performance
  • Delivers legendary customer service to all customers by acting with a customer comes first attitude and connecting with the customer
  • Discovers and responds to customer needs

Education

High School Diploma -

Konawaena
Kealakekua
05-2003

Skills

  • Excellent organizational skills
  • Time Management
  • Problem Solving
  • Microsoft Office (Word, Excel, PowerPoint, Outlook)
  • Verbal Communication
  • Written Communication
  • Excellent customer service skills
  • Ability to learn new things rapidly and adapt to new environments
  • First AID/CPR Experience
  • Enthusiastic
  • Ability to remain calm in high pressure situations
  • HR policies and procedures

Timeline

Human Resources Expert

Target Corporation
11.2020 - Current

Employee Support Manager

Hawaiian Airlines
04.2017 - Current

Starbucks Team Leader

Target Corporation
04.2011 - 03.2017

High School Diploma -

Konawaena

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Kenny Sakata