Kenny Tan
Boston,MA
Summary
Dynamic leader with a proven track record at Castle Square Tenants Organization, enhancing youth engagement and fostering inclusivity. Skilled in creativity and innovation, with a strong foundation in first aid and safety. Excelled in building team cohesion and driving performance improvements, significantly enriching youth with growth and fun.
Overview
4
4
years of professional experience
Work History
Youth Group Leader
Castle Square Tenants Organization
03.2022 - Current
- Managed multiple teen assistant group leaders while taking responsibility of youth.
- Coached teen assistant group leaders on how to manage with youth.
- Enhanced youth engagement by incorporating hands-on activities and interactive games into group sessions.
- Assisted in developing a comprehensive curriculum for the youth program, promoting social skills and personal growth.
- Established a safe and inclusive environment during group meetings, ensuring all members felt comfortable sharing their thoughts and opinions.
Assistant Manager
MUJI
03.2023 - 10.2024
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
Sales Keyholder
MUJI
01.2022 - 03.2023
- Implemented successful marketing strategies for promotional events, driving foot traffic and increasing overall sales.
- Assisted in staff training, sharing knowledge of product features, benefits, and sales techniques to enhance overall team performance.
- Operated POS system to total purchases and receive and process cash and credit payments.
- Trained and supervised new employees to apply best practices in customer service and store operations.
Assistant Group Leader
Castle Square Tenants Organization
03.2021 - 03.2022
- Provided homework assistance, academic enrichment and physical activity using program curriculum and materials.
- Upheld a high level of professionalism in all interactions with students, parents, staff members, and community partners.
- Served as positive adult role model for youth through appropriate dress, speech and attitude.
- Served as a reliable support system for fellow leaders by offering constructive feedback, sharing resources, and providing encouragement during challenging times.
Retail Sales Associate
MUJI
06.2021 - 12.2021
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Processed transactions efficiently using point-of-sale systems, minimizing wait times for customers at checkout.
- Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
Education
High School Diploma -
Josiah Quincy Upper School
Boston, MA06-2023
Skills
- Inclusivity and diversity
- Cultural Awareness
- Creativity and Innovation
- First aid and safety
Languages
English
Full Professional
Chinese (Cantonese)
Native or Bilingual
Timeline
Assistant Manager
MUJI
03.2023 - 10.2024
Youth Group Leader
Castle Square Tenants Organization
03.2022 - Current
Sales Keyholder
MUJI
01.2022 - 03.2023
Retail Sales Associate
MUJI
06.2021 - 12.2021
Assistant Group Leader
Castle Square Tenants Organization
03.2021 - 03.2022
High School Diploma -
Josiah Quincy Upper School
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