Punctual and efficient Driver known for reliability, route planning and excellent customer interactions. Motivated to provide prompt, friendly and professional service at all times.
Overview
29
29
years of professional experience
Work History
CDL Student
Thomas Nelson Community College
Hampton, VA
04.2022 - 06.2022
Pre-trip inspections
Driver log book efficiency
Loaded truck and properly secured items to prevent damage for deliveries.
Preventative maintenance
Combination vehicle air-break suspension
Proper driving techniques for night driving and inclement weather
Delivery and Installation Driver
Staples
Norfolk, VA
11.2017 - 04.2022
Received and inspected In bound merchandise
Reviewed, repaired and ordered new parts for all merchandise under warranty.
Outfitted several major hospitals and businesses with all necessary items needed to conduct daily business. Which included Setting up and delivering all furniture and cubicles. mounting TVs, dry race boards, digital boards, and a long list of medical equipment for the hospitals. All duties performed in a timely manner with a professional attitude.
Read and design blueprints for deliveries.
Packaged and prep loaded merchandise being shipped to multiple outta state deliveries .
Forklift certification
Drove and daily pre-trips on 26 foot box trucks
Completed on-time deliveries by choosing best and most efficient routes.
Completed rush deliveries on tight timetables to satisfy customer needs.
Operated vehicle safely in highly congested areas with no traffic violations.
Delivered packages to customer doorsteps and business offices.
Communicated customer complaints, requests and feedback to company management for swift resolution.
Loaded truck and properly secured items to prevent damage for deliveries.
Contacted customers prior to delivery to confirm and coordinate delivery times.
Inspected truck equipment and supplies and reported problems and safety hazards to supervisors following each shift.
Created and submitted delivery and DOT logs.
Driver/Installion Team Member
Office Furniture Outlet
Norfolk, VA
09.2014 - 11.2017
Delivered and set up private offices, and multiunit workspaces.
Disassembled, relocated, and reset up multiunit workspaces.
Worked with customers to decide what workspace layout their business could accommodate.
Created blueprints and discussed blueprints with customers in regards to their layouts.
Drove and maintain daily upkeep on 26 foot box trucks and service vans.
Contributed to team success by completing jobs quickly and accurately.
Developed strong cooperative relationships with coworkers and managers.
Delivery Manager
Retail Detail Inc
Hanover, MD
06.2008 - 08.2014
Maintain daily delivery logs and records
Taught and monitored the daily loading and unloading process for deliveries
Supported customers via telephone, email and at sites to handle escalations and product concerns.
Contacted customers to confirm delivery details
Monitored customer quality metrics and took proactive steps to implement resolutions and restore acceptable levels.
Scheduled all deliveries for Hampton roads , The Eastern shore’s , and North Carolina
Inspected and monitored all delivery vehicles to ensure proper schedule maintenance ,and that driver up keep was being done.
Inspected and monitored all delivery vehicles to ensure proper schedule maintenance ,and that driver up keep was being done.
Hired and trained all new drivers and helpers, also handle all disciplinary actions for delivery teams.
Conducted yearly employee performance evaluation’s and pay raises.
Preformed ride alongs with teams, to make sure that all company policies were being done up to standards.
Delivery Driver
RDI
Virginia Beach, VA
11.2000 - 06.2008
Completed on-time deliveries by choosing best and most efficient routes.
Operated vehicle safely in highly congested areas with no traffic violations.
Completed rush deliveries on tight timetables to satisfy customer needs.
Delivered packages to customer doorsteps and business offices.
Determined placement of product , and followed safety and lift protocols during deliveries.
Delivered high end products to customers, in a safe , courteous, and timely manner.
Loaded and verified all merchandise to be delivered.
Maintained daily safety and pretrip inspections on delivery truck.
Reviewed invoices to insure delivery accuracy.
Warehouse Assistant and Delivery Driver
Lazy Boy Furniture Galleries
Virginia Beach, VA
06.1997 - 07.2000
Received and performed Quality control inspections on all inbound freight.
Recorded and scheduled all necessary PMs for company vehicles
Routed home deliveries based on size and geographic locations , for Virginia and North Carolina
Contacted customers and scheduled home deliveries .
Built and repaired LazyBoy products
Scheduled new freight shipments to all vendors in Hampton Roads.
Aviation Maintenance Technician
US Navy
Norfolk, VA
10.1992 - 10.1996
Kept log repair records for helicopter’s
Inspected equipment, systems and components for operational readiness and compliance with standards.
Scheduled and completed maintenance according to or ahead of schedule.
Schedule preventive maintenance repairs
Kept checklists on inbound parts and outbound parts