Kenny Thompson
Roanoke Rapids,NC
Summary
Dedicated professional with proven strengths in customer service, collaboration, and problem-solving. Committed to enhancing customer satisfaction and fostering teamwork to drive efficient operations.
Overview
17
17
years of professional experience
Work History
Commodity Grader 3
NCDA & CS
Raleigh, North Carolina
06.2025 - Current
- Completed day-to-day duties accurately and efficiently.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Identified needs of customers promptly and efficiently.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Assisted with customer requests and answered questions to improve satisfaction.
- Collaborated closely with team members to achieve project objectives and meet deadlines.
- Maintained updated knowledge through continuing education and advanced training.
Environmental Specialist
UM Baltimore Washington Medical Center
Glen Burnie, Maryland
01.2024 - 08.2025
- Collaborated with healthcare teams to identify waste management best practices.
- Assisted in the implementation of sustainable practices across hospital departments.
- Reviewed hazardous materials handling protocols for compliance with regulations.
- Disposed of waste materials according to safety and environmental standards.
- Sanitized high-touch surfaces to promote health and hygiene for all staff.
- Operated floor cleaning machines to efficiently clean large areas.
- Reported maintenance issues promptly to ensure a safe environment.
- Sweep, mop and vacuum floors of all areas.
- Clean and sanitize restrooms, sinks, countertops and other surfaces.
- Collaborated with team members to complete daily cleaning tasks effectively.
- Empty wastebaskets and trash containers.
- Wiped down various surfaces with approved cleaning products to prevent growth of bacteria and viruses.
- Mopped and waxed floors, dusted, deep cleaned bathrooms and removed trash to keep buildings in clean and orderly condition.
Administrator 2
MDA
Annapolis, Maryland
11.2023 - 06.2025
- Managed administrative tasks to support daily operations and team efficiency.
- Coordinated schedules and meetings for management and staff collaboration.
- Assisted in the development of policies to enhance organizational processes.
- Facilitated communication between departments to streamline project workflows.
- Handled correspondence and inquiries with professionalism and clarity.
- Provided general administrative support to staff members.
- Answered incoming calls and responded to customer inquiries.
- Responded promptly to customer complaints in a professional manner.
Field Supervisor
NCDA & CS
Raleigh, North Carolina
08.2008 - 11.2023
- Supervised field staff to ensure compliance with agricultural standards.
- Coordinated training programs for new employees on safety protocols.
- Conducted regular site visits to assess project progress and team performance.
- Developed schedules and workflows to optimize resource allocation effectively.
- Supervised, coordinated, or scheduled activities of field team workers.
- Trained workers in equipment operation, safety procedures and company policies.
Education
GED -
Halifax Community Colloege
Weldon, NC04-2000
Skills
- Quality control
- Hazardous waste management
- Compliance auditing
- Environmental regulation
- Waste disposal procedures
- Customer relationship management
Timeline
Commodity Grader 3
NCDA & CS
06.2025 - Current
Environmental Specialist
UM Baltimore Washington Medical Center
01.2024 - 08.2025
Administrator 2
MDA
11.2023 - 06.2025
Field Supervisor
NCDA & CS
08.2008 - 11.2023
GED -
Halifax Community Colloege