KENNY UDA

-Completed regular and thorough cleaning of equipment.

-Handled water chemistry of aquatic animals as well as water quality.

-Worked with various species of aquatic flora and animals daily.

-Inspected tools, machinery, and other equipment for proper use

-Assembly of large booths for high-end clientele

-Efficiently worked with large teams to complete goals and meet quotas.

-Large emphasis on work safety and proper use of materials and tools.

-Set up and maintained physical and electronic filing systems

-Greeted clients, assisting operations by performing entrance interview tasks to determine needs

-Communicated with vendors to place and receive orders, request services, and deliver instructions from office management.

-Established positive rapport with customers, managers, and customer service team members to maintain positive and successful work environment

-Maintained knowledge of company products and services to promptly resolve complaints and concerns

-Evaluated and authenticated returns, and exchanges

-Interviewed, hired, and trained new quality-focused customer service representatives

-Confirmed delivery of orders and troubleshot missed delivery dates, shortages, and overages

-Responded to customer requests for products, services, and company information

-Customer Service/Satisfaction