Kenny Winborne
Hampton
Summary
Dynamic Operations Specialist with a proven track record at Dunbar Security Solutions, excelling in process improvement and vendor management. Adept at leading teams and enhancing operational efficiency, I leverage strong problem-solving skills and technical expertise in security system installation to drive project success and elevate customer satisfaction. Forward-thinking Operations Specialist bringing many years of expertise in for industry sector businesses. Critical thinker cultivates rapport with individuals to optimize project goals and output, resolve complex problems, and deliver innovative improvement strategies. Highly-qualified Operations Supervisor successful at taking on routine and complex business challenges with resourceful and creative approach. Recognized as driven, dedicated and hard-working leader with history of streamlining operations and increasing productivity. Inventive professional with comprehensive knowledge of business techniques, methods and principles. Outstanding expertise in diverse business functions, including content management systems, report analytics, expense management, and market research. Exceptional negotiation and multitasking abilities. Results-driven Operations Specialist with a knack for enhancing productivity and efficiency in task completion. Possess specialized skills in process optimization, project management, and supply chain coordination. Excel in teamwork, communication, and problem-solving to achieve objectives and improve operational workflows. Energetic Sales Associate dedicated to driving customer satisfaction and increasing sales. Positive and respectful contributor talented in filling, facing and organizing products to maintain department standards. Hardworking and punctual individual recognized for consistently receiving high ratings on customer feedback surveys. Motivated engineer recognized for strong critical thinking and problem-solving abilities coupled with successful several-year track record in industry. Dedicated to offering innovative solutions to eliminate legacy issues and elevate performance metrics. Diligent creator of innovative workflows and exceptional final products.
Overview
14
14
years of professional experience
5
5
Certifications
Work History
Operation Specialist
Dunbar Security Solutions
Hampton
11.2025 - Current
- Managed scheduling and resource allocation for security projects.
- Implemented process improvements to enhance operational efficiency.
- Analyzed incident reports to identify trends and recommend actionable solutions.
- Provided training and guidance to staff on operational procedures and regulations.
- Developed efficient inventory tracking processes to ensure data accuracy.
- Reviewed operational processes for compliance with internal guidelines.
- Managed vendor relationships by negotiating contracts and monitoring service delivery levels.
- Led team meetings to align project goals and updates.
- Developed strategic plans for operational efficiency improvements.
- Coordinated cross-departmental initiatives to enhance collaboration.
- Managed budgets to ensure resource allocation and financial oversight.
- Implemented process improvements to streamline workflows and reduce delays.
- Enforced customer service standards and resolved customer problems to uphold quality service.
- Provided leadership during times of organizational change or crisis situations.
- Developed and implemented strategies to increase customer satisfaction and loyalty.
- Recruited and hired qualified candidates to fill open positions.
- Conducted regular meetings with staff to discuss progress and identify areas of improvement.
- Resolved conflicts between employees by providing guidance on company policies and procedures.
- Led team meetings and one-on-one coaching sessions to continuously improve performance.
- Established processes to ensure efficient workflow throughout the organization.
- Managed vendor relationships by negotiating contracts and ensuring timely delivery of goods and services.
- Created monthly reports for senior management summarizing operational performance metrics.
- Monitored budgets and expenditures to ensure cost-effectiveness while maintaining quality standards.
- Implemented quality control measures to uphold company standards.
- Managed project timelines and deliverables for engineering solutions.
- Collaborated with clients to understand technical requirements and specifications.
- Developed detailed proposals and presentations for project bids.
- Coordinated with cross-functional teams to ensure project alignment and execution.
- Provided technical support during installation and commissioning phases.
- Conducted site visits to assess project progress and client satisfaction.
- Facilitated training sessions for clients on product use and maintenance.
- Resolved technical issues by troubleshooting equipment and system functionality.
- Negotiated contracts with vendors to secure optimal pricing while maintaining quality standards.
- Developed sales strategies and processes to increase customer satisfaction.
- Conducted product demonstrations for customers, highlighting features and benefits of products.
- Analyzed customer requirements to create customized solutions that met their individual needs.
- Provided technical support to customers on new product installations and existing system upgrades.
- Maintained relationships with key stakeholders by providing timely updates on project progress.
- Created project plans and monitored progress against milestones.
- Reviewed customer feedback and drafted reports on process improvements based on findings.
- Developed training programs for new employees related to products and services offered.
- Organized trade shows, conferences, seminars, to promote products and services offered by company.
- Collaborated with the engineering team to develop cost-effective solutions for customer needs.
- Managed technical documentation, including product manuals and FAQs, to support the sales process.
- Collaborated with sales team to understand customer requirements, boost product sales and provide sales support.
- Discussed equipment needs with customers and engineers to determine system requirements.
- Delivered samples and catalogs to prospective customers and provided information on product features, pricing and availability.
Lead Security Technician
Johnson Controls
Norfolk
08.2020 - 12.2025
- Schedule other technicians for other jobs and training
- Installed and configured security systems for various client locations.
- Conducted routine maintenance and troubleshooting on security equipment.
- Provided training to clients on system operations and safety protocols.
- Executed site inspections to ensure compliance with safety standards.
- Installed and repaired enterprise access controls, analog, digital CCTV and network configurations.
- Planned security installations by surveying locations, laying out equipment and reading wiring plans.
- Installed and configured firewalls, routers, switches, wireless access points and other network devices to ensure secure data transmission.
- Install and troubleshoot access control Kantech, all Software House products
- Install cameras all different kind of brand cameras, B/A installs
- Installed, tested and serviced alarm systems to determine correction functionality.
- Determined appropriate tools and equipment needed to perform repairs on commercial and residential systems.
- Developed training programs for diverse employee skill sets.
- Evaluated training materials for clarity and relevance to job roles.
- Collaborated with management to identify skills gaps within teams.
- Oversaw project timelines to ensure timely completion of deliverables.
- Coordinated cross-functional collaboration to streamline operations and improve workflows.
Foreman
Ameritone
Richmond
01.2017 - 08.2020
- Executed service repairs on cameras and access control doors.
- Installed camera systems, access control doors, and Cat5/Cat6 cables.
- Performed fiber splicing and terminated ends on Cat5 and Cat6 cables.
- Ran coaxial cables from cameras to receivers, ensuring proper termination.
- Managed temporary personnel to facilitate efficient project execution.
- Supervised daily operations and workflow across various construction projects.
- Inspected work quality to comply with company standards and specifications.
- Coordinated team schedules to guarantee timely project completion.
- Supervised daily operations and workflow for various construction projects.
- Coordinated team schedules to ensure timely project completion.
- Trained new staff on safety protocols and equipment usage.
- Inspected work quality to meet company standards and specifications.
- Managed inventory of tools and materials for ongoing projects.
- Communicated with clients to address project needs and updates.
- Implemented safety measures to minimize workplace hazards.
- Collaborated with subcontractors to streamline project execution.
- Inspected tools, materials, and equipment to ensure quality standards were met.
- Ensured all workers adhered to company policies and procedures.
- Trained new employees in safety regulations, operational procedures, and company policies.
Security Installation Technician
MasTec Advanced Technologies
Virginia Beach
06.2015 - 01.2017
- CAT5 l, Install advanced security technology
- Installed security systems in residential and commercial properties.
- Conducted thorough site assessments to determine system requirements.
- Ensured compliance with safety regulations during installations.
- Configured and programmed security devices for optimal performance.
- Collaborated with clients to address specific security needs.
- Provided training to clients on system operation and maintenance.
- Troubleshot and resolved technical issues with installed systems.
- Maintained accurate records of installations and service calls.
- Tested equipment, connections and signals to verify security system functionality.
- Installed and repaired enterprise access controls, analog, digital CCTV and network configurations.
- Trained associates on proper operation of security systems to prevent false alarms.
- Run fiber optic, fish fiber
- Customer service, inventory
- Provided exceptional customer service to address client inquiries.
- Managed inventory to maintain optimal stock levels and availability.
- Planned security installations by surveying locations, laying out equipment and reading wiring plans.
- Reviewed life safety and security systems for code compliance.
- Communicated with customers regarding progress of equipment installation projects.
- Monitored inventory levels of essential components such as cables and connectors, ensuring adequate stock is available at all times.
Field Technician (Contractor)
BCTEC
Hampton
01.2016 - 06.2016
- Installed and maintained telecommunications equipment for client operations.
- Conducted routine inspections to ensure system performance and reliability.
- Collaborated with team members to troubleshoot technical issues efficiently.
- Documented service reports detailing work performed and equipment status.
- Managed inventory of tools and parts to facilitate timely service delivery.
- Trained new technicians on procedures, safety protocols, and equipment usage.
- Responded promptly to emergency service calls, restoring functionality in critical situations.
- Communicated with clients to explain services and address concerns directly.
- Installed and maintained telecommunications equipment on-site for client operations.
- Conducted routine inspections to ensure optimal system performance and reliability.
- Collaborated with team members to troubleshoot and resolve technical issues promptly.
- Documented service reports detailing work performed and equipment status for records.
- Trained new technicians on procedures, safety protocols, and equipment usage effectively.
- Responded to emergency service calls to restore functionality in critical situations.
- Communicated with clients to explain services rendered and address any concerns directly.
- Communicated regularly with management regarding progress made on assigned projects or tasks.
- Drove company vehicles to and from customer locations to perform field maintenance.
- Performed preventative maintenance on equipment and systems to ensure optimal performance.
- Serviced and repaired designated equipment to meet company standards and specifications.
Forklift Operator
California Cartage Company
Suffolk
02.2015 - 01.2016
- Executed loading and unloading of trucks to ensure timely deliveries.
- Operated forklifts to transport goods throughout the warehouse efficiently.
- Loaded and unloaded trucks safely while following company protocols.
- Conducted routine equipment inspections to ensure operational safety and compliance.
- Collaborated with team members to streamline warehouse processes and improve workflow.
- Maintained accurate inventory records during daily shipping and receiving tasks.
- Assisted in training new operators on safe forklift operation techniques.
- Followed safety regulations to minimize risks and promote a safe working environment.
- Participated in team meetings to discuss operational improvements and safety initiatives.
- Loaded pallets onto trailers for shipment.
- Moved freight, stock and other materials to and from storage and production areas and loading docks.
- Maneuvered forklift over and around loaded pallets, boxes and other materials.
- Ensured safety procedures were followed when operating forklifts.
- Maintained current forklift training and certification as required by company policies.
- Maintained high-speed operations to optimize logistics efficiency.
Inventory Control Specialist
Artfx
Suffolk
03.2013 - 11.2014
- Identified and resolved issues throughout entire warehouse.
- Monitored inventory levels to ensure accurate stock availability.
- Coordinated with suppliers to manage timely delivery of materials.
- Conducted regular audits to verify inventory accuracy and integrity.
- Trained staff on best practices for inventory management systems.
- Collaborated with cross-functional teams to resolve inventory discrepancies.
- Developed reports on stock status and identified areas for improvement.
- Managed inventory by performing physical counts, identifying variances and reconciling records.
- Investigated and resolved variances with inventory records.
- Conducted regular physical inventories of warehouse stock and reported discrepancies.
- Performed cycle counts on daily basis to immediately spot errors and apply remedies.
- Maintained accurate records of all inventory transactions, including incoming and outgoing shipments.
- Received incoming goods, checked paperwork and reviewed merchandise for accuracy against documentation.
- Created reports on stock movements, shortages, overages, and other relevant data points for management review.
- Researched inventory-related discrepancies and made appropriate adjustments in inventory system.
- Contributed significantly to inventory management team.
- Operated forklift to handle materials efficiently.
- Utilized computer systems for inventory tracking and management.
Machine Operator/Material Handler
Qvc
Suffolk
08.2013 - 01.2014
- Check machine for problem do to the material and products
- Operated machinery to ensure efficient production flow.
- Maintained equipment by performing routine inspections and minor repairs.
- Loaded and unloaded materials according to safety guidelines.
- Collaborated with team members to meet daily production targets.
- Adjust setting for machines to run properly
- Forklift operated
- I accomplish help other with problem
- Handle material, helping other, computer skill
- Handled materials while providing assistance to team members.
- Monitored quality standards during the manufacturing process.
- Trained new operators on equipment usage and safety protocols.
- Assisted in troubleshooting equipment malfunctions to minimize downtime.
- Adjust machine settings to complete tasks accurately.
- Ensure that safety guidelines are followed at all times while operating machinery.
- Observe machine operations to detect any problems or defects in the finished product.
Janitor
Food Lion
Suffolk
11.2012 - 07.2013
- Clean entire store: Like clean windows, bathrooms, run machine to clean entire floor, clean offices, take out trashes
- Maintained cleanliness in grocery aisles and customer areas.
- Operated floor cleaning equipment to ensure safe surfaces.
- Disposed of waste materials following health and safety guidelines.
- Restocked supplies in restrooms and break rooms as needed.
- Assisted staff in moving heavy items throughout the store.
- Reported maintenance issues to management promptly for resolution.
- Balance school in work finish school now ready to find career
- I work good with my hand in I move at a quick pace, I learn to work as a team
- Balanced academic commitments with work responsibilities, demonstrating strong time management skills.
- Adapted quickly in fast-paced environments, contributing effectively as a team member.
- Demonstrated proficiency in hands-on tasks with a focus on efficiency and quality.
- Developed readiness to pursue a career following completion of educational programs.
Lumper / Receiving and Shipping / Machine Operator
Massimo Zanetti Beverage USA
Suffolk
06.2012 - 04.2013
- Loaded and unloading Trucks, Keeping roaster and blend full and clean
- Unloaded and organized shipments to maintain efficient warehouse operations.
- Operated forklifts and pallet jacks to transport materials safely.
- Collaborated with team members to ensure timely product movement.
- Maintained cleanliness and safety standards throughout the warehouse environment.
- Assisted in inventory management by labeling and storing products correctly.
- Supported training of new staff on proper handling techniques and equipment usage.
- Followed safety protocols to minimize risks during loading and unloading tasks.
- Reported damaged goods to supervisor and kept accurate records of inventory levels.
- Operated manual lift truck, electric stand up forklift, turret truck, order picker, cherry picker, reach truck as needed.
- We have to work as a team and my communication with my team since we was a small group was excellent
- Forklift operated, Quick Pace
- Collaborated effectively within a small team to achieve goals.
- Demonstrated excellent communication skills to enhance teamwork.
- Adapted to quick-paced work environment while meeting demands.
Education
Mechanic engineering - Some college
Tidewater Community College
Suffolk, VA01.2013
Diploma - Suffolk, VA
Nansemond River High School
Suffolk, VA01.2012
Skills
- Active directory management
- Scheduling
- Process improvement
- Vendor management
- Budget management
- Project coordination
- Team leadership
- Training development
- Problem solving
- Effective communication
- Mentoring and leadership
- Local area networking (LAN)
- Sanitation and cleaning
- System administration
- Supervision experience
- Transmission control protocol (TCP)
- Custodial services
- Accounting principles
- Computer networking
- Telecommunications expertise
- Sales strategies
- Customer service excellence
- TCP/IP protocols
- Information technology (IT)
- Electrical systems knowledge
- Help desk support
- Technical writing skills
- Software troubleshooting expertise
- Inventory control systems
- Project management methodologies
- Technical support services
- Windows operating systems proficiency
- Wide area networking (WAN)
- Ethernet networking
- System development
- Experience in leadership
- Cost reduction strategies
- Planning and coordination
- Process documentation
- Project management
- Operations coordination
- Cross-functional communication
- Personnel assessment
- Contract negotiation
- Inventory management
- Problem-solving
- Technical troubleshooting
- Project planning
- Critical thinking
- AutoCAD drawing
- Time management
- Project estimation
- Technical documentation
- System troubleshooting
- Team collaboration
- Security system installation
- Vendor negotiation
- Resource allocation
- Sales projections
- Sales closing
- Sales and operations
- Sales reviews
- Sales promotion
- Sales process oversight
- Access control management
- CCTV configuration
- Security compliance assessment
- Client relationship management
- Access management
- Access control procedures
- Schedule coordination
Certification
• Virginia Equipment Operator, 03/17, Present
• Boom Lift Operator and Scissor Lift, 06/16, Present
• Security training, 06/16, Present
• Certified Alarm Tech, 06/16, Present
• Certified Forklift Operator, 01/12, Present
• Ccure 9000, Present
• CPR/AED, 07/22
• ExacqVision, Present
• Microsoft Excel, Present
• Openeye, Present
• Kantech, Present
• Ocularis System Administrator, Present
• DCJS, Present
• OSHA 30
• Boom Lift Operator and Scissor Lift, 06/16, Present
• Security training, 06/16, Present
• Certified Alarm Tech, 06/16, Present
• Certified Forklift Operator, 01/12, Present
• Ccure 9000, Present
• CPR/AED, 07/22
• ExacqVision, Present
• Microsoft Excel, Present
• Openeye, Present
• Kantech, Present
• Ocularis System Administrator, Present
• DCJS, Present
• OSHA 30
Willing To Relocate
Anywhere
Personal Information
Authorized To Work: US for any employer
Timeline
Operation Specialist
Dunbar Security Solutions
11.2025 - Current
Lead Security Technician
Johnson Controls
08.2020 - 12.2025
Foreman
Ameritone
01.2017 - 08.2020
Field Technician (Contractor)
BCTEC
01.2016 - 06.2016
Security Installation Technician
MasTec Advanced Technologies
06.2015 - 01.2017
Forklift Operator
California Cartage Company
02.2015 - 01.2016
Machine Operator/Material Handler
Qvc
08.2013 - 01.2014
Inventory Control Specialist
Artfx
03.2013 - 11.2014
Janitor
Food Lion
11.2012 - 07.2013
Lumper / Receiving and Shipping / Machine Operator
Massimo Zanetti Beverage USA
06.2012 - 04.2013
Mechanic engineering - Some college
Tidewater Community College
Diploma - Suffolk, VA
Nansemond River High School