Kennya Alva
Palmdale,CA
Summary
Diligent and detail-oriented Administrator with proven history in successful team management. Professionally coordinate files, correspondence and resources to boost productivity and facilitate operations. Skilled in general office processes and optimization strategies.
Overview
9
9
years of professional experience
Work History
Accounting Assistant
Holiday Inn
Los Angeles
09.2021 - 03.2022
- Maintained the general ledger system to ensure accurate recording of all transactions.
- Reviewed customer accounts to ensure accuracy of billing information and payment terms.
- Provided support to upper management with special projects related to finance or accounting processes.
Office Representative
Kinetix Advanced Physical Therapy
Lancaster
10.2019 - 09.2021
- Maintained filing systems for patient records and other documents as required by HIPAA regulations.
- Assisted with various administrative duties such as photocopying, faxing documents, ordering supplies.
- Verified patient demographic and insurance information at each visit.
Accounts Receivable Clerk
Holiday Inn
Los Angeles, CA
08.2015 - 03.2019
- Responsible for entering customer payments into the accounting software system.
- Assisted in month-end closing activities such as preparing journal entries, reconciling accounts, and creating financial reports.
- Researched customer billing issues and resolved problems to facilitate receipt of overdue monies and promote good customer relationships.
Reservations Coordinator
Holiday Inn
Los Angeles, CA
04.2014 - 08.2015
- Maintained accurate records of all reservations and cancellations.
- Managed online booking systems such as Expedia, Hotels.com and Booking.com.
- Generated reports detailing reservation history, occupancy levels and revenue numbers.
Front Desk Agent
Holiday Inn
Los Angeles, CA
10.2012 - 04.2014
- Managed cash drawer responsibly throughout shift.
- Worked with housekeeping and maintenance staff to address and resolve building and room issues.
- Enhanced guest satisfaction by answering inquiries about business operations and policies, resolving concerns and developing creative solutions to guest concerns.
Education
High School Diploma -
Palmdale High School
Palmdale, CA05-2010
Some College (No Degree) - Business Administration and Management
Antelope Valley College
Lancaster, CASkills
- Account Reconciliation
- Administrative Support
- Bookkeeping Operations
- Invoicing and Billing
- Microsoft Excel
- Records Management
- Relationship Building
- Innovation and Creativity
Languages
Spanish
Professional
Timeline
Accounting Assistant
Holiday Inn
09.2021 - 03.2022
Office Representative
Kinetix Advanced Physical Therapy
10.2019 - 09.2021
Accounts Receivable Clerk
Holiday Inn
08.2015 - 03.2019
Reservations Coordinator
Holiday Inn
04.2014 - 08.2015
Front Desk Agent
Holiday Inn
10.2012 - 04.2014
High School Diploma -
Palmdale High School
Some College (No Degree) - Business Administration and Management
Antelope Valley College
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