Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Generic

KENNYA L. DONALD

NORTH MIAMI

Summary

Dedicated and compassionate professional with a strong background in education, healthcare support, and customer service. Skilled in building positive relationships with students, patients, and clients while maintaining a high standard of care, communication, and professionalism. Proven ability to work collaboratively in fast-paced environments, adapt to diverse needs, and provide exceptional service with empathy and efficiency. Passionate about helping others and making a meaningful impact in both educational and health-focused settings.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Substitute Teacher

Kelly Educational Services
Miami
11.2024 - Current
  • Organized lesson plans and activities for students.
  • Maintained accurate records of student attendance and performance.
  • Collaborated with other teachers to ensure student success.
  • Provided instruction and guidance to students in the absence of a regular teacher.
  • Created an environment conducive to learning while managing challenging behaviors.
  • Developed creative learning strategies to engage all types of learners.
  • Assisted with classroom management issues when needed.
  • Encouraged positive behavior among students through effective communication techniques.
  • Monitored student progress throughout the day.
  • Maintained a safe learning environment by enforcing school rules and regulations.
  • Utilized various teaching methods such as lectures, discussions, audio-visual presentations.
  • Implemented school policies and procedures in the classroom.
  • Monitored student progress and provided feedback for improvement.
  • Took attendance and maintained attendance records during period as substitute.
  • Addressed rowdy and uncooperative students by speaking firmly and informing head teacher of transgressions.

Floor Work

Emmaus Villa Group Home
Margate
09.2023 - 09.2024
  • Personal support
  • Daily logs
  • Work around seizures and autism residents
  • Bathing
  • Grooming
  • Meal preparation
  • Laundry
  • Assistance with taking the clients to their doctors and dentist appointments
  • Housekeeping
  • Visual check
  • Temporary check
  • Assist with vitals check
  • Outing
  • Managed time effectively to ensure tasks were completed on schedule and deadlines were met.

Floor Work

Reyna Group Home (private)
Plantation
09.2023 - 04.2024
  • Daily living activities
  • Housekeeping
  • Laundry
  • I'm doing private duties
  • Meal preparation
  • Assistance with taking the clients to their doctors and dentist appointments
  • Temporary check
  • Visual check
  • Exercise
  • Companionship
  • Arts n craft
  • I work with autistic and aggressive client.
  • Conducted routine maintenance and repairs on mechanical systems and industrial equipment.

Waiter / Shift Manager

IHop
North Miami
02.2020 - 11.2022
  • As a waiter with more than 2 years of restaurant experience providing table service at busy dining establishments.
  • I Seek the leverage of excellent order recall, friendly service, and the ability to handle multiple tables and groups.
  • As a waiter I Instructed guests on menu specials, took food and beverage orders, and answered any questions which may have arisen.
  • I also learn how to pay close attention to dietary and allergic restrictions and remained clean and hygienic throughout all shifts.
  • I also pointed out that I'm a shift manager.
  • My duties are to assign and oversee the operations of the business during a specific time or work shift.
  • I manage the employees assigned in a particular shift and ensure that the employees are working on their specific tasks.

Shift Manager

Boston Market
North Miami
09.2020 - 04.2021
  • At Boston Market I'm responsible for overseeing business operations, delegating tasks to team members and resolving problems that occur on their shift.
  • My duties include stocking inventory, balancing the cash register and coordinating employee responsibilities to improve efficiency or customer service.
  • I managed 17 worker a in fast-paced restaurant with leadership, interpersonal skills, communication, teamwork

Team Leader

Jamba Juice
North Miami Beach
01.2019 - 08.2020
  • At Jamba Juice I have the knowledge to put together a great tasting smoothies and juices, delicious with ingredients and create whirl's famous flavor served, plant-based smoothies, delicious bowls with fresh fruit toppings, to protein-packed food and on-the-go snacks.
  • I prep fruits and vegetables including cleaning, peeling and cutting.
  • Produce, bottle and label fresh juices.
  • Properly package, weigh, and label to go meals according to weights-and-measures standards.
  • Organize, maintenance and daily cleaning of kitchen and restaurant

Education

High School Diploma -

Alonzo & Tracy Mourning High School
North Miami Beach, FL
05.2021

Skills

  • Team leadership
  • Communication
  • Process Improvement
  • Time management
  • Interpersonal Skills
  • Adaptability
  • Organization
  • Leadership
  • Teamwork
  • Empathy
  • Problem-Solving
  • Attention to detail
  • CPR
  • Health assessment
  • Student assessment
  • Classroom management
  • Adaptable teaching
  • Creativity in teaching
  • Elementary education
  • Behavior modeling
  • Discipline
  • Organizational growth

Certification

CPR

References

  • Tiara, Coworker, 786-531-1644
  • C.Jea, Coworker, 347-779-4436
  • Rusell, Resident family, 305-788-7880

Timeline

Substitute Teacher

Kelly Educational Services
11.2024 - Current

Floor Work

Emmaus Villa Group Home
09.2023 - 09.2024

Floor Work

Reyna Group Home (private)
09.2023 - 04.2024

Shift Manager

Boston Market
09.2020 - 04.2021

Waiter / Shift Manager

IHop
02.2020 - 11.2022

Team Leader

Jamba Juice
01.2019 - 08.2020

High School Diploma -

Alonzo & Tracy Mourning High School

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