KENNY PHUC NGO
Portland
Summary
Operations professional prepared to bring wealth of experience to senior leadership role. Known for implementing effective strategies that enhance operational efficiency and drive organizational success. Valued for strong team collaboration and adaptability in dynamic environments. Proficient in operational management and strategic planning.
Experienced with optimizing operational processes to achieve strategic goals. Utilizes team leadership and strategic planning to drive efficiency and innovation. Track record of implementing successful operational enhancements and fostering collaborative work environments.
Overview
11
11
years of professional experience
Work History
Senior Director of Operations
PACIFIC COAST FRESH COMPANY
09.2022 - Current
- Developed operational strategies to enhance efficiency across various departments.
- Collaborated with cross-functional teams to streamline processes and improve workflow.
- Analyzed performance metrics to identify areas for operational improvements.
- Implemented best practices for resource allocation and project management.
- Trained team members on new technologies and operational procedures.
- Led initiatives aimed at optimizing supply chain logistics and inventory management.
- Led change management efforts to successfully implement new technologies and systems across the organization.
- Streamlined operations by implementing efficient processes and workflow strategies.
- Delivered successful projects on time and within budget, utilizing strong project management skills.
- Collaborated with senior leaders to develop long-term strategic plans for the organization''s success.
- Revamped reporting structures to provide more accurate insight into departmental performance metrics.
- Improved overall productivity by identifying areas for improvement and implementing necessary changes.
- Reduced costs while maintaining quality through effective resource allocation and budget management.
- Mentored team members, fostering a culture of professional growth and development.
Director of Operations
PACIFIC COAST FRESH COMPANY
09.2017 - 08.2022
- Streamlined operational workflows to enhance efficiency across departments.
- Coordinated cross-functional teams to align on strategic initiatives and objectives.
- Monitored organizational KPIs, identifying areas for improvement and optimization.
- Oversaw budget planning and resource allocation for operational projects and initiatives.
- Oversaw successful implementation of operational strategies and policies to drive organizational growth and productivity.
- Conducted regular performance reviews to assess team progress, providing constructive feedback and guidance for continuous improvement.
- Collaborated with senior management to develop and execute long-term corporate goals and objectives.
- Developed and executed strategic plans to achieve organizational goals and drive sustainable growth.
OPERATION AND LOGISTIC MANAGER
PACIFIC COAST FRESH COMPANY
11.2016 - 08.2018
- Analyzed workflow systems to identify bottlenecks, implementing solutions that improved overall performance.
- Conducted regular performance evaluations, providing constructive feedback to support employee growth.
- Maximized performance by monitoring daily activities and mentoring team members.
- Reduced operational costs through comprehensive process improvement initiatives and resource management.
- Reduced waste and pursued revenue development strategies to keep department aligned with sales and profit targets.
- Planned, created, tested and deployed system life cycle methodology to produce high quality systems to meet and exceed customer expectations.
Operation Analyst
PACIFIC COAST FRESH COMPANY
09.2014 - 10.2016
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Worked flexible hours across night, weekend, and holiday shifts.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Learned and adapted quickly to new technology and software applications.
- Proved successful working within tight deadlines and a fast-paced environment.
- Strengthened communication skills through regular interactions with others.
- Adaptable and proficient in learning new concepts quickly and efficiently.
Education
CHEMISTRY
Portland State University
Portland, OR06-2014
SUPPLY CHAIN MANAGEMENT
Portland State University
Portland, OR06-2014
Skills
- Operational excellence
- Logistics management
- Workforce planning
- Leadership training
- Process improvements
- Performance analysis
- Cost control
- Capital spending
- Resource allocation
- Teamwork and collaboration
- Problem-solving
- Multitasking Abilities
- Organizational skills
- Excellent communication
- Adaptability and flexibility
- Team leadership
- Decision-making
- Analytical thinking
- Conflict resolution
- Inventory tracking and management
Languages
Vietnamese
Native or Bilingual
Timeline
Senior Director of Operations
PACIFIC COAST FRESH COMPANY
09.2022 - Current
Director of Operations
PACIFIC COAST FRESH COMPANY
09.2017 - 08.2022
OPERATION AND LOGISTIC MANAGER
PACIFIC COAST FRESH COMPANY
11.2016 - 08.2018
Operation Analyst
PACIFIC COAST FRESH COMPANY
09.2014 - 10.2016
CHEMISTRY
Portland State University
SUPPLY CHAIN MANAGEMENT
Portland State University
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