AKORIE QUEEN KENO
Stafford,England
Summary
Compassionate Recovery Support Worker with focus on providing empathetic and practical assistance to individuals in recovery. Skilled in creating supportive environment, fostering trust, and facilitating meaningful progress. Delivered tailored support plans, resulting in improved client outcomes and enhanced quality of life.
Dependable and well-qualified individual with skills in communication and problem-solving. Demonstrated proficiency in providing support and working collaboratively within teams. Committed to driving positive outcomes and enhancing organisational efficiency.
Overview
13
13
years of professional experience
4014
4014
years of post-secondary education
1
1
Certification
Work history
Care Admin and HR Support Officer
Gifted Hands Care Ltd
Cannock, Staffordshire
08.2024 - Current
- Delivered training sessions on new software tools to about 30 staff members, boosting staff competency levels.
- Adapted quickly to changing environments whilst maintaining high work standards.
- Prioritized urgent tasks effectively, reducing backlog significantly.
- Resolved complex queries, ensuring customer satisfaction.
- Assisted registered Manager in preparing for interview.
- Handled onboarding and recruitment all voluntarily.
Healthcare Support Worker
Golden Living Care Services
Cannock, Staffordshire
11.2023 - 05.2025
- Prepared meals according to individual dietary requirements, promoting good nutrition.
- Assisted in mobility exercises of 100% to enhance physical strength and recovery of patients.
- Communicated sensitively with patients whilst respecting privacy and dignity at all times.
- Maintained clean, safe environment for all patients.
- Attended mandatory training courses on regular basis to keep skills updated.
- Assisted in administering medication as per instructions from qualified professionals, ensuring correct dosage and timing are followed.
- Documented patient observations accurately for healthcare team's reference.
- Supported implementation of care plans tailored to individual patient needs.
Healthcare Support Worker
Allied Healthcare
Leeds, United Kingdom
08.2023 - 11.2023
- Supported nursing staff in delivering quality care, enhancing overall patient experience within clinic setting.
- Handled medical waste disposal responsibly; contributed towards maintaining clean premises whilst adhering to safety regulations.
- Trained 100% new Clinical Assistants joining team, helping them adapt quickly into their roles.
- Improved patient comfort by assisting with personal hygiene tasks.
- Administered basic health checks to patients, providing vital health data to doctors.
- Collected patient information for accurate record keeping.
- Maintained sterilization of instruments, resulting in hygienic work environment.
Healthcare Support Worker
Caremark
Leeds, United Kingdom
12.2022 - 10.2023
- Company Overview: Leeds United Kingdom
- Built strong, trusting relationships with clients by providing continuous support and delivering individualised care.
- Personalized Care, care to clients in their own homes, helping with continence care, meal preparation, moving and handling, companionship, end-of-life care, medication prompting, etc.
- Completed detailed record-keeping duties, ensuring accurate documentation of client progress.
- Supported 100% individuals in crises, ensuring safety and stability at all times.
- Provided companionship during leisure activities for increased social inclusion of clients.
- Assisted with personal hygiene tasks, maintaining dignity and respect for all clients.
- Coordinated with multidisciplinary teams to optimize care plans for service users.
Associate legal practitioner
Q.K. Akorie & Associates
Asaba Delta state, Southern Nigeria
01.2012 - 09.2022
- Kept up-to-date with changes in legislation to provide current advice and guidance to clients.
- Collaborated effectively with legal team, enhancing overall productivity.
- Undertook mediation processes when appropriate, striving for amicable resolutions to disputes whenever possible.
- Drafted numerous legal documents to meet stringent deadlines.
- Developed creative strategies for litigation cases which led to successful resolution.
- Increased client satisfaction by providing professional and timely legal advice.
- Provided 100% sound legal counsel to clients, ensuring their rights were protected.
- Scheduled meetings with clients for open communication lines.
Healthcare Support Worker
Kennet Group Enebeli Clinic
Asaba, Nigeria
01.2013 - 08.2022
- Company Overview: - Asaba, Nigeria
- Built strong, trusting relationships with patients by providing continuous support and delivering best possible care.
- Kept hospital supplies well stocked with medicine, equipment, and PPE by conducting stock counts and ordering low-stock supplies.
- Worked closely with other care professionals to ensure patients received high-quality care service.
- Ensured medical equipment stayed safe by thoroughly and adequately disinfecting equipment before use.
- Administered medication to patients when requested by senior staff or doctors.
Health outreach officer
ICWECD
Asaba, Nigeria
08.2018 - 02.2019
- Communicated effectively with donors, kept them informed about how their contributions were used.
- Participated actively in grant writing efforts, secured funding for various projects.
- Strengthened bonds between different community groups using social events and activities.
- Created synergy among staff members through team-building exercises.
- Established strategic alliances with other NGOs, broadened reach of services.
- Worked closely with disadvantaged communities to understand their needs and provide solutions accordingly.
- Engaged diverse groups of people in community work, promoting inclusivity and cooperation.
Education
MSc. - Human Resource Management
University Derby
Derby, United Kingdom10.2023
Bachelor of Arts - Legislature
Niger Delta University
Bayelsa State Nigeria12.2010
High School Diploma - Arts
Emmanuel International College
Jos, Plateau state07.2003
Skills
- Excellent Communication Skills
- Team work
- Flexible and adaptable
- Problem-Solving Skills
- First Aider
- Family engagement techniques
- Knowledge of recovery models
- Behavioural health interventions
- Individualised care planning
- Sensitivity to diversity
- Peer support approach
- Knowledge of recovery tools
Certification
- Bachelor of Laws and Legislature Certificate
- MSc Human Resource Management
- Care Certificate and Level 3 Diploma in Health and Social Care
- Level 4 and 5 High Credit Diploma in Health and Social Care Management
Affiliations
- Dancing, Studying and Travelling
Timeline
Care Admin and HR Support Officer
Gifted Hands Care Ltd
08.2024 - Current
Healthcare Support Worker
Golden Living Care Services
11.2023 - 05.2025
Healthcare Support Worker
Allied Healthcare
08.2023 - 11.2023
Healthcare Support Worker
Caremark
12.2022 - 10.2023
Health outreach officer
ICWECD
08.2018 - 02.2019
Healthcare Support Worker
Kennet Group Enebeli Clinic
01.2013 - 08.2022
Associate legal practitioner
Q.K. Akorie & Associates
01.2012 - 09.2022
MSc. - Human Resource Management
University Derby
Bachelor of Arts - Legislature
Niger Delta University
High School Diploma - Arts
Emmanuel International College
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