Summary
Overview
Work History
Education
Skills
Awards, Fellowships, Grants
Timeline
Generic

Kenric Faulkner

Memphis,TN

Summary

Offering extensive supervisory experience to utilized and achieve company objectives. Results-driven Supervisor with experience steering and directing all aspects of operations. Practiced in orchestrating multiple projects with competing priorities involving process improvements, safety initiatives and quality control. Recognized and commended for collaborating with upper management to achieve organizational objectives. Motivational Supervisor with many years of experience monitoring, coordinating and allocating employee efforts to achieve organizational goals. Proven track record with continuous improvement, performance growth, and schedule management.

Overview

16
16
years of professional experience

Work History

Supervisor/Team Leader

MILWAUKEE TOOLS
Olive Branch, MS
04.2017 - 02.2024
  • Utilized my leadership abilities to oversee the management and training of 53 employees.
  • Certified in operating forklift, sitdown, and pallet jack vehicles.
  • Experienced in the replenishment process.
  • Performed monthly inventory checks to ensure sufficient stock levels for all products.
  • Developed and implemented operational policies and procedures to ensure efficiency and accuracy of workflows.
  • Participated in recruitment efforts by interviewing prospective candidates for open positions.
  • Created new strategies for improving customer service standards within the organization.
  • Ensured compliance with workplace safety regulations by providing training sessions for all staff members.
  • Conducted weekly meetings with team members to discuss upcoming tasks and project deadlines.
  • Resolved customer complaints in a timely manner while ensuring customer satisfaction.
  • Monitored employee productivity levels on a regular basis to identify areas of improvement.

JANITORIAL SUPERVISOR

G.C.A SERVICES GRP
Memphis, TN
05.2013 - 05.2017
  • Managed operations and performance of over 14 schools within the Shelby County School District
  • Efficiently oversaw Kronos (Time & Attendance Workforce Management) functions, including scheduling.
  • Developed a system for tracking inventory of cleaning supplies and equipment.
  • Recruited, trained, and supervised janitorial staff to ensure job duties were completed efficiently.
  • Analyzed feedback from customers regarding satisfaction levels with the services provided by our team.
  • Ensured all janitorial staff had the proper tools and materials needed for their jobs.
  • Maintained accurate records of employee attendance, payroll information, and other data related to the department's operations.
  • Provided ongoing training for new hires on policies, procedures, and safety protocols.
  • Ensured compliance with local health codes when it came to sanitation practices within the facility.
  • Conducted regular inspections of the facility to identify areas in need of cleaning or repair.
  • Created reports detailing daily activities, task completion times, and any incidents that occurred during shift changes.
  • Performed routine maintenance checks on equipment used by janitors such as mops, vacuums.
  • Resolved customer complaints related to cleanliness or maintenance issues promptly.
  • Coordinated with vendors for ordering supplies in bulk quantities at discounted prices.
  • Responded quickly to emergency situations such as floods or fires when necessary.
  • Investigated accidents or injuries occurring within the facility involving janitorial staff members.
  • Provided guidance and support to janitors regarding their work assignments.

LEAD AIRCRAFT FUELER

SWISSPORT INTL (MEMPHIS AIRPORT)
Memphis, TN
09.2007 - 03.2013
  • Performed daily Quality Control checks on equipment
  • Executed assigned defueling tasks
  • Controlled access to restricted areas of airports by verifying valid identification cards from personnel entering those areas.
  • Maintained daily log of all fueling activities and reported any irregularities or discrepancies to the supervisor.
  • Resolved conflicts between customers and personnel in a professional manner.
  • Responded promptly to emergency situations involving aircrafts on the ground or in the air.
  • Managed inventory of aviation fuels stored at hangars on a weekly basis according to company policy.
  • Cleaned up spilled fluids around refueling stations immediately after accidents occurred.
  • Performed pre-flight inspections on aircrafts to ensure safety and operational readiness prior to departure.
  • Followed FAA guidelines when handling hazardous materials related to fueling operations such as jet fuels, lubricants and chemicals.
  • Inspected fuel tanks for leaks or other damages, replenished fuel as needed.
  • Verified accuracy of paperwork associated with each fueling operation such as flight numbers, quantities dispensed.
  • Checked fuel quality by testing samples against established standards before loading into aircrafts.
  • Fueled and de-fuel many aircraft per flight crew and flight plan requirements.
  • Assisted with daily fuel inspections including preloading and quality control.

Education

Sports Mgmt -

Western Kentucky Univ.

Sports Mgmt -

University of Memphis

Sports Psychology (current student) -

Union University-Memphis

Skills

  • Time management abilities
  • Teamwork and Collaboration
  • Decision-Making

Awards, Fellowships, Grants

  • 2003 TSSAA CLASS 2A MR FOOTBALL AWARD
  • FULL ATHLETHIC SCHOLARSHIP TO WESTERN KENTUCKY UNIVERSITY

Timeline

Supervisor/Team Leader

MILWAUKEE TOOLS
04.2017 - 02.2024

JANITORIAL SUPERVISOR

G.C.A SERVICES GRP
05.2013 - 05.2017

LEAD AIRCRAFT FUELER

SWISSPORT INTL (MEMPHIS AIRPORT)
09.2007 - 03.2013

Sports Mgmt -

Western Kentucky Univ.

Sports Mgmt -

University of Memphis

Sports Psychology (current student) -

Union University-Memphis

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Kenric Faulkner