Kenrick Augusta
Branford,CT
Summary
Motivated business professional bringing 5 years of entrepreneurial experience. Dedicated and personable with extensive experience in managing administrative and sales operations and personnel. Well-versed in training, educating, motivating, and supporting staff members.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Duct Cleaning Business Owner
Duct Cleaning Corporation
01.2019 - Current
- Established strong customer relationships through excellent communication and attentive service.
- Consulted with customers to assess needs and propose optimal solutions.
- Worked in 24 different US states to test future market expansion and franchising opportunities.
- Increased client satisfaction by implementing innovative adaptation of existing cleaning tools and equipment
- Won best Duct Cleaning Company in New Haven Connecticut award in 2024
- Trained and managed new staff
Education
Skills
- Mechanical knowledge: The ability to repair and maintain equipment, and read and interpret schematics
- HVAC knowledge: A thorough understanding of HVAC systems, including air conditioners, heating systems, ductwork, and air filters
- Safety protocols: The ability to follow safety guidelines and ensure the proper functioning of air duct systems
- Attention to detail: A commitment to maintaining cleanliness standards
- Organizational skills: The ability to manage multiple tasks efficiently
- Leadership skills: The ability to guide less experienced team members
- Customer service: The ability to provide excellent customer service and address client concerns
Certification
- Professional Duct Cleaning Technician Certification, QUADCA, Dec 2024
Languages
English
Full Professional
Spanish
Full Professional
Dutch
Full Professional
Timeline
Duct Cleaning Business Owner
Duct Cleaning Corporation
01.2019 - Current
- Professional Duct Cleaning Technician Certification, QUADCA, Dec 2024
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