Summary
Overview
Work History
Education
Skills
Community Service
Timeline
Generic

Kensey Caudle

Chatsworth,CA

Summary

Warm, adaptable customer service professional passionate about helping people with care, safety, and efficiency. Skilled at meeting diverse customer needs with empathy and calm in fast-paced environments. Seeking to bring a dependable, service-first mindset to a team that values connection and exceptional customer experiences.

Overview

10
10
years of professional experience

Work History

Talent Relations Manager

MUC Productions
11.2022 - Current
  • Managed 3–8 clients at a time, coordinating ~20 auditions and 10 meetings monthly with seamless logistics.
  • Handled last-minute travel bookings and crisis situations, ensuring clients felt grounded and prepared for high-stakes final auditions.
  • Provided full-service support, including dietary, emotional, and script needs en route, enabling clients to perform at their best.

Project Manager & Client Success Specialist

Persona Media
11.2022 - 03.2024
  • Coordinated 5+ active client shows, delivering 5+ episodes weekly with 100% on-time reliability.
  • Supported an audience of 20,000+ by managing content with clarity, speed, and attention to detail.
  • Handled guest scheduling and fast-moving priorities, reducing turnaround time by 30% while maintaining quality.
  • Managed budgets up to $15,000 with cost-saving measures, demonstrating resourcefulness under pressure.
  • Provided calm, personalized client support, ensuring smooth experiences in fast-paced environments.

Barista

Starbucks
02.2015 - 05.2018
  • Served hundreds of customers daily at the highest-volume store in Dallas while maintaining 98% order accuracy.
  • Reduced customer wait times by 20% during peak hours through efficient workflow.
  • Earned 'Partner of the Quarter' in first quarter at Dallas’ highest-volume store for delivering fast, friendly service and supporting team excellence under pressure.

Education

Associate of Practical Theology -

Christ for the Nations Institute
Dallas, TX
01.2008

High School Diploma - undefined

Mesquite High School
Mesquite, TX
01.2005

Skills

  • Customer-Centered Service
  • Safety & Risk Awareness
  • Calm Under Pressure
  • Conflict Resolution & De-Escalation
  • Clear & Warm Communication
  • Leadership & Team Management
  • Adaptability & Flexibility
  • Logistical Coordination
  • Technical Production Familiarity
  • Cultural Sensitivity & Inclusion
  • Attention to Appearance & Professionalism
  • Emotional Support & Encouragement

Community Service

Various Organizations (Dream Center LA, Local Schools, Food Banks), Community Volunteer, Dallas & Los Angeles, TX & CA, 2015, Current, - Packed and served meals for community food drives., - Supported child safety during school and theater events., - Assisted in community outreach with care and efficiency.

Timeline

Talent Relations Manager

MUC Productions
11.2022 - Current

Project Manager & Client Success Specialist

Persona Media
11.2022 - 03.2024

Barista

Starbucks
02.2015 - 05.2018

High School Diploma - undefined

Mesquite High School

Associate of Practical Theology -

Christ for the Nations Institute

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