Kenshayla Trammell
Chattanooga,TN
Summary
Reliable Head Cook with extensive experience in managing institutional-sized kitchens. Achieved cost control and waste reduction through effective monitoring of purchasing, staffing, and inventory management. Focused on enhancing customer satisfaction by innovating menus with fresh, locally-sourced ingredients while upholding safety and sanitation standards.
Overview
2027
2027
years of professional experience
Work History
Head Cook
Harborview Rehabilitation & Health Care Center
Decatur, GA
10.2024 - 07.2026
- Supervised kitchen staff to ensure meal preparation followed health guidelines.
- Planned weekly menus to meet dietary needs of residents and staff.
- Managed inventory to maintain adequate food supplies and reduce waste.
- Coordinated meal service times with nursing staff for resident schedules.
- Implemented sanitation practices to uphold cleanliness in the kitchen environment.
- Ensured that all food safety regulations were followed in the kitchen.
Kitchen Manager
Jim N Nicks Bar-B-Q
Decatur, GA
05.2022 - 08.2024
- Managed kitchen staff to ensure efficient food preparation and service.
- Trained new employees on food safety and cooking techniques.
- Implemented quality control processes for food presentation and taste consistency.
- Ordered supplies and maintained inventory levels for kitchen operations.
- Developed cleaning schedules to maintain high sanitation standards.
Retention Specialist
Aaron’s Corporate Office
Atlanta, GA
- Developed customer retention strategies to enhance client satisfaction and loyalty.
- Analyzed customer feedback to identify trends and improve service quality.
- Collaborated with cross-functional teams to streamline communication processes.
- Monitored account activities to proactively address potential churn risks.
- Created personalized communication plans for key accounts based on individual needs and preferences.
- Resolved customer service or billing issues by exchanging merchandise, refunding money, or adjusting bills.
Education
Howard High School
Chattanooga, TNSkills
- Food safety compliance
- Sanitation practices
- Menu planning
- Quality control
- Inventory management
- Staff training
- Team leadership
- Time management
- Customer service
Timeline
Head Cook
Harborview Rehabilitation & Health Care Center
10.2024 - 07.2026
Kitchen Manager
Jim N Nicks Bar-B-Q
05.2022 - 08.2024
Retention Specialist
Aaron’s Corporate Office
Howard High School