Kensley Fils
Boynton Beach,FL
Summary
Dedicated and personable dining service professional with over two years of experience in resident-centered care within a retirement community. Skilled in delivering high-quality service that enhances residents' dining experiences through attentiveness, clear communication, and a commitment to hygiene and safety standards. Recognized for adaptability, teamwork, and reliability in a fast-paced environment, consistently fulfilling additional responsibilities and supporting team goals. Committed to creating a welcoming and efficient atmosphere that ensures satisfaction and well-being for all residents.
Overview
2
2
years of professional experience
Work History
Dining Room Server
Windward Palms Retirement Home
01.2022 - 03.2024
- Provided exceptional dining service to elderly residents, ensuring a positive dining experience and adapting to individual preferences.
- Coordinated dining room setups, took orders, and delivered food promptly, maintaining an efficient and welcoming environment.
- Collaborated closely with team members and served as a liaison between residents and the food service department, fostering clear communication.
- Maintained high standards of cleanliness, following infection control protocols to ensure a safe environment.
- Demonstrated reliability and flexibility by fulfilling additional responsibilities, including support for resident-centered activities and projects.
- Consistently adhered to dress code and safety guidelines, displaying a professional and approachable demeanor.
- Dedicated to enhancing resident satisfaction and contributing to a pleasant dining atmosphere.
- Used communication and problem-solving skills to resolve customer complaints and promote long-term loyalty.
- Enhanced customer satisfaction by providing exceptional service and maintaining a clean dining environment.
- Built long-lasting relationships with residents.
Education
College-Level Courses - Arts
Palm Beach State College
11.2024
High school diploma -
Quantum High School
Boynton Beach, FLSkills
- Senior Care
- Caregiving
- Restaurant Experience
- Home Care
- Food Service
- Busser
- Serving Experience
- Patient Care
- Infection Control Training
- Teamwork
Assessments
Work Style: Reliability — Proficient (03/2024)
Demonstrates a strong tendency to be reliable, dependable, and act with integrity in the workplace. Recognized for consistent performance and commitment to quality in all tasks.
Accomplishments
Recognized for Excellence: Consistently praised by residents, peers, and supervisors as the “cleanest, fastest, and most effective server” at Windward Palms Retirement Home. Acknowledged for setting a high standard in efficiency, cleanliness, and resident satisfaction.
Timeline
Dining Room Server
Windward Palms Retirement Home
01.2022 - 03.2024
High school diploma -
Quantum High School
College-Level Courses - Arts
Palm Beach State College
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