Summary
Overview
Work History
Education
Skills
Assessments
Accomplishments
Timeline
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Kensley Fils

Boynton Beach,FL

Summary

Dedicated and personable dining service professional with over two years of experience in resident-centered care within a retirement community. Skilled in delivering high-quality service that enhances residents' dining experiences through attentiveness, clear communication, and a commitment to hygiene and safety standards. Recognized for adaptability, teamwork, and reliability in a fast-paced environment, consistently fulfilling additional responsibilities and supporting team goals. Committed to creating a welcoming and efficient atmosphere that ensures satisfaction and well-being for all residents.

Overview

2
2
years of professional experience

Work History

Dining Room Server

Windward Palms Retirement Home
01.2022 - 03.2024
  • Provided exceptional dining service to elderly residents, ensuring a positive dining experience and adapting to individual preferences.
  • Coordinated dining room setups, took orders, and delivered food promptly, maintaining an efficient and welcoming environment.
  • Collaborated closely with team members and served as a liaison between residents and the food service department, fostering clear communication.
  • Maintained high standards of cleanliness, following infection control protocols to ensure a safe environment.
  • Demonstrated reliability and flexibility by fulfilling additional responsibilities, including support for resident-centered activities and projects.
  • Consistently adhered to dress code and safety guidelines, displaying a professional and approachable demeanor.
  • Dedicated to enhancing resident satisfaction and contributing to a pleasant dining atmosphere.
  • Used communication and problem-solving skills to resolve customer complaints and promote long-term loyalty.
  • Enhanced customer satisfaction by providing exceptional service and maintaining a clean dining environment.
  • Built long-lasting relationships with residents.

Education

College-Level Courses - Arts

Palm Beach State College
11.2024

High school diploma -

Quantum High School
Boynton Beach, FL

Skills

  • Senior Care
  • Caregiving
  • Restaurant Experience
  • Home Care
  • Food Service
  • Busser
  • Serving Experience
  • Patient Care
  • Infection Control Training
  • Teamwork

Assessments

Work Style: ReliabilityProficient (03/2024)
Demonstrates a strong tendency to be reliable, dependable, and act with integrity in the workplace. Recognized for consistent performance and commitment to quality in all tasks.

Accomplishments

Recognized for Excellence: Consistently praised by residents, peers, and supervisors as the “cleanest, fastest, and most effective server” at Windward Palms Retirement Home. Acknowledged for setting a high standard in efficiency, cleanliness, and resident satisfaction.

Timeline

Dining Room Server

Windward Palms Retirement Home
01.2022 - 03.2024

High school diploma -

Quantum High School

College-Level Courses - Arts

Palm Beach State College
Kensley Fils