Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kensley Forkner

Tuscaloosa,AL

Summary

Well-organized professional equipped with varied experiences in administrative roles. Driven to increase overall efficiency while maintaining filing systems and screening and answering numerous phone lines daily. Professional and knowledgeable office clerk offering several years of experience in administrative support and customer service. Highly efficient planning, problem-solving, and communication skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

2
2
years of professional experience

Work History

Receptionist

Tuscaloosa Chevrolet
04.2022 - 01.2023
  • Answered questions and addressed, resolved, or escalated issues to management personnel to satisfy customers.
  • Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Collected and distributed messages to team members and managers to support open communication and high customer service.

Receptionist

Partlow, Harbin & Poist OB-GYN
12.2021 - 06.2022
  • Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.
  • Managed multiple tasks and met time-sensitive deadlines.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Collected and distributed messages to team members and managers to support open communication and high customer service.

Receptionist

Tuscaloosa MedCenter North
01.2021 - 12.2021
  • Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
  • Monitored and screened visitors to verify accessibility to inter-office personnel.
  • Answered questions and addressed, resolved, or escalated issues to management personnel to satisfy customers.
  • Increased customer retention rates through exceptional communication skills and problem-solving abilities.

Education

High School Diploma -

Northside High School
Northport, AL

Skills

  • Spreadsheet tracking
  • Performance Improvement
  • Greeting and Seating Clients
  • Multi-Line Telephone Systems

Timeline

Receptionist

Tuscaloosa Chevrolet
04.2022 - 01.2023

Receptionist

Partlow, Harbin & Poist OB-GYN
12.2021 - 06.2022

Receptionist

Tuscaloosa MedCenter North
01.2021 - 12.2021

High School Diploma -

Northside High School
Kensley Forkner