Kensley Knauf
Leander,TX
Summary
Dynamic and results-oriented professional with a proven track record at Clemson Campus Recreation, adept at enhancing operational efficiency and customer satisfaction. Excels in problem-solving and workflow coordination, showcasing exceptional organizational skills and a positive attitude. Demonstrated ability to multitask and maintain high standards of safety and cleanliness, significantly contributing to team success and customer support excellence.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Operations Assistant
Clemson Campus Recreation
11.2024 - Current
- Managed day-to-day department operations with effective workflow coordination.
- Solved problems timely and effectively, ensuring customer satisfaction.
- Assisted in the development of standard operating procedures to maintain consistency and accuracy across all tasks.
- Maintained a clean and safe environment for the patrons.
Scoreboard Operator
Leander ISD
08.2023 - 12.2023
- Maximized audience engagement by utilizing creative graphics and animations for displaying information.
- Contributed to the overall success of the event by effectively communicating with team members during high-pressure situations.
- Coordinated with announcers and commentators to ensure synchronicity between spoken information and visual displays.
- Assisted in troubleshooting technical issues, minimizing downtime during games and events.
- Enhanced fan experience by operating and maintaining scoreboard systems accurately and efficiently.
Crew Member
Splash Shack
05.2023 - 09.2023
- Worked well with teammates and accepted coaching from management team.
- Provided exceptional customer service, addressing concerns or issues promptly and professionally.
- Enhanced team productivity by maintaining a clean and organized workspace for crew members.
- Collaborated with fellow crew members for seamless shift transitions, ensuring smooth operations throughout the day.
- Strengthened workplace safety by promptly identifying potential hazards and taking corrective action.
Education
Bachelor of Arts - Sports Communication
Clemson University
Clemson, SC05-2027
Skills
- Attention to detail
- Positive attitude
- Professional and friendly
- Customer support
- Punctual
- Multitasking Abilities
- Organizational skills
Certification
- CPR/AED Certification
- Texas Driver's License
Timeline
Operations Assistant
Clemson Campus Recreation
11.2024 - Current
Scoreboard Operator
Leander ISD
08.2023 - 12.2023
Crew Member
Splash Shack
05.2023 - 09.2023
- CPR/AED Certification
- Texas Driver's License
Bachelor of Arts - Sports Communication
Clemson University
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