Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance.
Overview
46
46
years of professional experience
1
1
Certification
Work History
Medical Laboratory Scientist
Allina Health Central Laboratory
05.2000 - 10.2025
Conduct laboratory tests to assist in diagnosis and treatment
Prepare samples for analysis following strict protocols
Operate and maintain laboratory equipment efficiently
Follow safety procedures to ensure a secure lab environment
Collaborate with team to deliver accurate lab findings
Documented test results using computerized and manual transcription methods.
Maintained high levels of laboratory safety by adhering to strict guidelines and conducting regular safety audits.
Consistently met or exceeded performance targets related to accuracy, efficiency, productivity, and customer satisfaction metrics within the lab setting.
Laboratory Paraprofessional
North Hennepin Community College
05.1998 - 06.2001
Assisted teachers in classroom management and instructional support.
Implemented individualized education plans for students with diverse educational needs
Monitored student progress and provided feedback to instructors.
Trained new paraprofessionals on best practices and classroom procedures.
Hired and trained Student workers.
Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
Prepared instruction materials, constructed bulletin boards, and set up work areas.
Laboratory Technician
McLaughlin Gormley King Co
07.1983 - 1998
Operated laboratory equipment to conduct tests and analyze samples efficiently.
Ensured compliance with safety protocols and maintained a clean, organized workspace.
Collaborated with team members to streamline laboratory processes and enhance productivity.
Trained junior technicians on standard operating procedures and best practices.
Maintained accurate records of experiments, ensuring data integrity and traceability.
Monitored inventory levels of laboratory supplies, facilitating timely reordering processes.
Maintained a high level of accuracy in test results by following strict quality control procedures.
Performed testing and quality control using approved laboratory procedures and instrumentation.
Documented information by maintaining daily logs and equipment record books.
Floor Manager
Snyders Drug Store
07.1979 - 1997
Supervised daily operations, ensuring efficient workflow and adherence to company standards.
Trained and mentored staff, fostering a collaborative team environment focused on customer service excellence.
Implemented inventory management systems, optimizing stock levels and reducing waste.
Developed training programs for new employees, enhancing skills and knowledge in retail procedures.
Oversaw cash handling processes, ensuring accuracy and compliance with financial policies.
Enhanced store layout based on customer flow analysis, improving shopping experience and sales potential.
Managed team of 12 employees to maintain smooth-running operations of shop floor.
Education
Bachelor of Science - Biology
University of Minnesota
Minneapolis, MN
Skills
high level customer/client communication
Collaborating with diverse team members
Self driven in collaborative and independent settings
Effective at receiving and providing constructive feedback
Lead Patient Care Coordinator at Optum Supporting Allina Health RCM Central Pre RegLead Patient Care Coordinator at Optum Supporting Allina Health RCM Central Pre Reg