Summary
Overview
Work History
Education
Skills
Websites
Languages
Timeline
Generic

Kent Bartle

Louisville,KY

Summary

Computer Systems Analyst experienced in enhancing operations for organizations through information systems solutions. Proven track record of transforming specific business goals related to growth and efficiency improvements into new system designs. Knowledgeable innovator known for recommending new technologies to enhance existing systems and introduce new systems.

Overview

30
30
years of professional experience

Work History

IT Operations Analyst 3

Peraton Corporation
04.2021 - 10.2022
  • Developed scripts and procedures for reporting status and performance of virtual tape libraries built using 24 Dell/EMC Disk Library mainframe (DLm) devices connecting mainframes to Data Domain systems cross-replicating between three geographically dispersed data centers
  • Responsible for proof-of-concept testing of IBM Cloud Object Storage (COS) and Dell/EMC ECS
  • Coordinated activities between vendors and internal teams to complete architecting and performing testing projects
  • Consulted with mainframe DASD team on DS8000 performance optimization and FICON networks
  • Responsible for training and mentoring staff on maintaining overall environment performance and stability
  • Worked on various ad-hoc projects using MS PowerShell, including managing over 100K files on group shared volumes
  • Enhanced team collaboration by developing and maintaining comprehensive documentation for IT procedures and policies.
  • Identified opportunities for process improvements using performance metrics analysis, leading to increased operational efficiency.
  • Ensured business continuity with development and execution of comprehensive disaster recovery plans.
  • Reduced downtime during maintenance windows with careful planning, coordination, and communication among stakeholders.
  • Streamlined workflows with introduction of automation tools and scripts for routine tasks.
  • Facilitated smooth migrations to cloud-based solutions by analyzing current systems, creating migration plans, and overseeing data transfer processes.
  • Improved system performance through proactive identification and resolution of technical issues.
  • Managed inventory of IT assets, ensuring regular updates to asset tracking systems and adhering to organizational policies for disposal or replacement.
  • Increased customer satisfaction by providing timely and accurate support to end-users in troubleshooting technical problems.
  • Contributed to successful project completion by coordinating closely with cross-functional teams on various initiatives.
  • Enhanced data integrity through implementation of rigorous backup strategies and periodic validation checks.
  • Participated in change management activities to ensure seamless transitions during system updates or modifications.
  • Promoted adoption of best practices by providing training sessions on new tools, technologies, and methodologies relevant to IT operations analysis.
  • Optimized IT operations by implementing effective monitoring and incident management processes.
  • Troubleshot incidents reported by end-users to schedule system changes and identify permanent solutions.
  • Collaborated with upper management to drive strategy and implement new processes.
  • Analyzed existing systems and databases and recommended enhancements to solve business needs
  • Communicated and explained business requirements to team members to understand and implement functional demands.
  • Performed internal system acceptance to deliver well-tested enhancements and meet business requirements.
  • Enhanced project management skills by defining and presenting system solutions and timelines for business needs or technical problems.
  • Developed diagrams to describe and lay out logical operational steps.
  • Oversaw document development across project workstreams to create internal control statements per compliance and regulatory standards.
  • Offered input for complex documents to support client-ready final versions.
  • Re-engineered existing computer systems to promote ease-of-use and improve system security.

Senior Principal Computer Systems Analyst

Northrop Grumman Information Technology
02.2017 - 04.2021
  • Developed scripts and procedures for reporting status and performance of virtual tape libraries built using 24 Dell/EMC Disk Library mainframe (DLm) devices connecting mainframes to Data Domain systems cross-replicating between three geographically dispersed data centers
  • Responsible for maintaining Disaster Recovery documentation and participating in performing semiannual test exercises.
  • Managed large-scale projects from inception to completion, ensuring adherence to budget constraints and timeline requirements.
  • Implemented data-driven decision-making processes to enhance overall business performance and profitability.
  • Enhanced company culture by implementing employee engagement initiatives that fostered collaboration, innovation, and professional development.
  • Collaborated with stakeholders at various organizational levels to develop targeted strategies aligned with overarching business objectives.
  • Developed comprehensive training programs for staff, resulting in improved performance metrics and increased employee satisfaction.
  • Delivered exceptional client experiences by cultivating strong relationships and addressing concerns quickly
  • Streamlined internal workflows by automating manual tasks, leading to reduced errors and increased efficiency.
  • Mentored junior team members, fostering their professional growth and supporting development of future organizational leaders.
  • Led cross-functional teams to successfully complete high-impact projects, fostering collaborative work environments
  • Reduced operational costs through process improvements, resource optimization, and innovative solutions.
  • Increased overall team productivity by implementing efficient project management strategies and streamlining communication processes.
  • Championed adoption of cutting-edge technology solutions to optimize business operations across departments seamlessly.
  • Devised risk mitigation plans that safeguarded company interests while anticipating potential challenges.
  • Performed diagnostics and testing keep systems working as expected.
  • Leveraged data analytics tools to drive continuous improvement in overall system performance, leading to significant cost savings
  • Trained end-users on software functionality, empowering them to confidently navigate new systems with ease.
  • Communicated complex computer information into easy-to-understand terminology for non-technical individuals.
  • Troubleshot technical issues quickly and efficiently, minimizing disruption to daily operations while maintaining high levels of customer satisfaction.
  • Streamlined processes for increased productivity by implementing automation and software upgrades.
  • Evaluated vendor proposals for hardware and software procurement, selecting cost-effective options without compromising quality or performance.
  • Conducted extensive research to stay current on emerging technologies, applying this knowledge in innovative ways
  • Reduced system downtime, conducting regular maintenance and timely updates.
  • Spearheaded creation of comprehensive documentation, ensuring smooth knowledge transfer among team members.
  • Improved system efficiency by analyzing user requirements and designing tailored solutions.
  • Played instrumental roles in successfully migrating legacy systems to modern platforms with minimal disruptions to business continuity.
  • Trained employees on computer systems, providing thorough documentation and other educational materials.
  • Optimized network performance by monitoring system metrics and adjusting configurations accordingly.
  • Developed custom applications to address unique client needs, providing tailored solutions that improved overall satisfaction rates.
  • Assessed current systems and identified ways to add new functionality while boosting processes.
  • Diagnosed, troubleshot and resolved network and system problems.
  • Provided client support on system operation and troubleshooting.
  • Resolved malfunctions with systems and programs through troubleshooting.
  • Organized system operating procedures to strengthen controls.
  • Troubleshot incidents reported by end-users to schedule system changes and identify permanent solutions.
  • Collaborated with upper management to drive strategy and implement new processes.
  • Analyzed existing systems and databases and recommended enhancements to solve business needs
  • Communicated and explained business requirements to team members to understand and implement functional demands.
  • Performed internal system acceptance to deliver well-tested enhancements and meet business requirements.
  • Developed diagrams to describe and lay out logical operational steps.
  • Offered input for complex documents to support client-ready final versions.
  • Re-engineered existing computer systems to promote ease-of-use and improve system security.

Senior Principal Computer Systems Analyst

Leidos Corporation
11.2015 - 02.2017
  • Developed scripts and procedures for reporting status and performance of virtual tape libraries built using 24 Dell/EMC Disk Library mainframe (DLm) devices connecting mainframes to Data Domain systems cross-replicating between three geographically dispersed data centers
  • Consulted on design and building-out of new, state-of-the-art data center located in Lakewood, Colorado, used for maintaining geographically dispersed virtual tape copies from production data centers located in Frederick, MD and Durham, NC via back-end replication.
  • Implemented data-driven decision-making processes to enhance overall business performance and profitability.
  • Enhanced company culture by implementing employee engagement initiatives that fostered collaboration, innovation, and professional development.
  • Delivered exceptional client experiences by cultivating strong relationships and addressing concerns quickly
  • Streamlined internal workflows by automating manual tasks, leading to reduced errors and increased efficiency.
  • Mentored junior team members, fostering their professional growth and supporting development of future organizational leaders.
  • Led cross-functional teams to successfully complete high-impact projects, fostering collaborative work environments
  • Reduced operational costs through process improvements, resource optimization, and innovative solutions.
  • Increased overall team productivity by implementing efficient project management strategies and streamlining communication processes.
  • Championed adoption of cutting-edge technology solutions to optimize business operations across departments seamlessly.
  • Researched latest technologies to add efficiency to organization's existing systems.
  • Enhanced data security with thorough risk assessments and vulnerability testing.
  • Leveraged data analytics tools to drive continuous improvement in overall system performance, leading to significant cost savings.
  • Performed diagnostics and testing keep systems working as expected.
  • Trained end-users on software functionality, empowering them to confidently navigate new systems with ease.
  • Communicated complex computer information into easy-to-understand terminology for non-technical individuals.
  • Troubleshot technical issues quickly and efficiently, minimizing disruption to daily operations while maintaining high levels of customer satisfaction.
  • Streamlined processes for increased productivity by implementing automation and software upgrades.
  • Evaluated vendor proposals for hardware and software procurement, selecting cost-effective options without compromising quality or performance.
  • Conducted extensive research to stay current on emerging technologies, applying this knowledge in innovative ways
  • Analyzed complex data sets to identify trends, enabling informed business decisions that drove company growth.
  • Implemented cutting-edge technology solutions, staying ahead of industry advancements.
  • Reduced system downtime, conducting regular maintenance and timely updates.
  • Spearheaded creation of comprehensive documentation, ensuring smooth knowledge transfer among team members.
  • Improved system efficiency by analyzing user requirements and designing tailored solutions.
  • Collaborated with cross-functional teams to develop integrated software solutions, resulting in seamless workflow management.
  • Successfully migrated legacy systems to modern platforms with minimal disruptions to business continuity.
  • Trained employees on computer systems, providing thorough documentation and other educational materials.
  • Optimized network performance by monitoring system metrics and adjusting configurations accordingly.
  • Developed custom applications to address unique client needs, providing tailored solutions that improved overall satisfaction rates.
  • Assessed current systems and identified ways to add new functionality while boosting processes.
  • Diagnosed, troubleshot and resolved network and system problems.
  • Provided client support on system operation and troubleshooting.
  • Resolved malfunctions with systems and programs through troubleshooting.
  • Defined and documented scope of projects for distribution to team.
  • Organized system operating procedures to strengthen controls.
  • Researched and adopted new technologies to add value to existing offerings.
  • Troubleshot incidents reported by end-users to schedule system changes and identify permanent solutions.
  • Collaborated with upper management to drive strategy and implement new processes.
  • Analyzed existing systems and databases and recommended enhancements to solve business needs
  • Communicated and explained business requirements to team members to understand and implement functional demands.
  • Performed internal system acceptance to deliver well-tested enhancements and meet business requirements.
  • Enhanced project management skills by defining and presenting system solutions and timelines for business needs or technical problems.
  • Developed diagrams to describe and lay out logical operational steps.
  • Offered input for complex documents to support client-ready final versions.
  • Re-engineered existing computer systems to promote ease-of-use and improve system security.

Systems Management Specialist - SAN Designer

IBM
07.2005 - 07.2015
  • Senior Team Leader in IBM’s Managed Storage Services (MSS) offering, providing world-class SAN/NAS storage services to five of their high-profile external clients
  • Performed troubleshooting and vendor coordination, firmware and microcode upgrades, provisioned SAN LUN’s and Fibrechannel zoning, performance analysis and resolution, security compliance, and capacity and utilization reporting on EMC VMAX, DMX, and Clariion storage arrays, IBM SAN Volume Controller (SVC) storage virtualizer, V7000, V9000, DS8000, and XIV storage arrays, and Brocade and Cisco Fibrechannel SAN storage area networks
  • Designed and implemented changes to zoning and LUN masking storage presented to Linux, AIX, Windows, and VMWare ESX hosts
  • Created capacity and performance reports for internal teams and clients
  • Responsible for performing Security Audits and maintaining administrator security access
  • Trained and mentored junior staff on troubleshooting and maintaining complex SAN storage environments
  • Responsible for formulating and implementing LEAN methodologies to improve implementation efficiency and storage availability and reduce process errors during change and incident resolution activities.
  • Followed all company policies and procedures to deliver quality work.
  • Improved customer satisfaction rates through proactive problem-solving and efficient complaint resolution.
  • Collaborated with cross-functional teams to achieve project goals on time and within budget.
  • Conducted thorough research to identify trends and inform decision-making for business growth initiatives.
  • Monitored industry trends to adapt strategies accordingly.
  • Optimized customer experience by delivering superior services and effectively troubleshooting issues.
  • Collected, arranged, and input information into database system.
  • Evaluated customer needs and feedback to drive product and service improvements.
  • Generated reports detailing findings and recommendations.
  • Helped meet changing demands by recommending improvements to business systems or procedures.
  • Maintained database systems to track and analyze operational data.
  • Conducted regular reviews of operations and identified areas for improvement.
  • Devised and implemented processes and procedures to streamline operations.
  • Educated staff on organizational mission and goals to help employees achieve success.
  • Cultivated positive relationships with vendors to deliver timely and cost-effective supply of services and materials.
  • Provided reporting for forecast analysis and ad-hoc reporting in support of decision-making.
  • Managed multiple design projects simultaneously, ensuring timely delivery within budget constraints.
  • Presented creative solutions to client challenges, resulting in high levels of client satisfaction and repeat business opportunities.
  • Streamlined design processes, resulting in increased efficiency and faster project completion times.
  • Researched new design technology and tools to bolster professional skillset and drive quality deliverables.
  • Created sketches and technical drawings to present design concepts to clients.
  • Identified design requirements for each project.
  • Provided guidance and advice to junior design team members on design-related matters.
  • Prepared detailed reports on design progress and performance.
  • Researched and implemented innovative design techniques and strategies to reduce production costs.

Senior IT Specialist

The Walt Disney Company
09.1992 - 07.2005
  • Completed zoning changes, troubleshot performance and failure issues, and coordinated vendor repair activities on Brocade and Cisco Fibrechannel directors
  • Provisioned, troubleshot, and coordinated vendor repair activities on IBM DS8000 and XIV, EMC Symmetrix, DMX, VMAX enterprise storage devices
  • Installed and maintained Windows servers
  • Optimized system performance for increased efficiency through hardware upgrades and software updates.
  • Served as primary liaison between IT and other departments, facilitating open communication and ensuring that technology initiatives aligned with overall business objectives.
  • Developed and deployed organization-wide IT policies, ensuring compliance with industry best practices and legal requirements.
  • Implemented strategic IT initiatives that reduced operational expenses while maintaining optimal service levels.
  • Maintained up-to-date documentation of all IT assets, including hardware inventory, software licenses, warranties, and maintenance contracts.
  • Championed cybersecurity awareness and educated staff on best practices for safeguarding sensitive information against threats both internal and external.
  • Collaborated with stakeholders to identify technology needs and develop innovative solutions that drove business growth.
  • Developed comprehensive backup strategies to protect critical data from loss or corruption; routinely tested backups for integrity and recoverability.
  • Designed tested, and deployed custom software applications tailored to specific needs of various departments.
  • Established robust disaster recovery protocols, minimizing downtime during unplanned outages or cyber attacks.
  • Delivered comprehensive technical support to end-users, resolving issues quickly and improving overall satisfaction rates.
  • Monitored system health using advanced diagnostic tools; proactively addressed potential issues before they escalated into major problems.
  • Integrated cutting-edge communication tools into daily workflows, enabling seamless collaboration among team members regardless of location.
  • Installed and configured new devices and system components.
  • Managed and prioritized customer service requests to achieve prompt resolution.
  • Collaborated with other technicians to troubleshoot and resolve technical issues.
  • Responded to service requests during and after business hours.
  • Installed and repaired network cabling, hardware and software to maximize operational efficiency.
  • Performed quality assurance on systems to confirm optimal performance.
  • Performed periodic system upgrades and maintenance to meet industry standards.
  • Coordinated installation of new users and relocations of existing users.
  • Provided training to customers to enhance use and understanding of network systems.
  • Implemented training programs to improve knowledge and skills of new technicians.
  • Implemented security measures to protect network systems from unauthorized access and threats.
  • Diagnosed and troubleshot hardware, software and network issues.
  • Responded to customer inquiries and provided technical assistance over phone and in person.
  • Installed and configured operating systems and applications.
  • Installed, configured and maintained computer systems and network connections.
  • Configured hardware, devices, and software to set up work stations for employees.
  • Researched and identified solutions to technical problems.
  • Created user accounts and assigned permissions.
  • Monitored system performance to identify potential issues.
  • Configured and tested new software and hardware.
  • Patched software and installed new versions to eliminate security problems and protect data.
  • Broke down and evaluated user problems, using test scripts, personal expertise, and probing questions.
  • Developed and implemented preventive maintenance procedures.
  • Generated reports to track performance and analyze trends.
  • Helped streamline repair processes and update procedures for support action consistency.
  • Maintained servers and systems to keep networks fully operational during peak periods.
  • Collaborated with vendors to locate replacement components and resolve advanced problems.
  • Assisted in development of system security protocols.

Education

Some College (No Degree) - Computer And Information Sciences

California State University - Northridge
Northridge, CA

Skills

  • English (native/fluent)
  • IBM Cloud Object Storage (COS); Amazon web services (AWS); Microsoft Azure Cloud
  • VMware; VirtualBox; Kubernetes; Docker
  • Network Troubleshooting
  • IT Asset Management
  • System monitoring
  • Hardware troubleshooting
  • Application support
  • Incident Management
  • Infrastructure Management
  • Server Administration
  • Capacity Planning
  • Software Development
  • Scripting Languages
  • Disaster Recovery
  • Performance Tuning
  • Information Security
  • Virtualization Technologies
  • Configuration Management
  • Customer Support
  • Risk Assessment
  • Data Analysis
  • System Architecture
  • IT risk management
  • Network Administration
  • System performance
  • Project-Level Hardware Planning
  • Network Management
  • Performance Optimization
  • Software Design
  • IT Performance Reports
  • Teamwork and Collaboration
  • Problem-Solving
  • Time Management
  • Attention to Detail
  • Problem-solving abilities
  • Multitasking Abilities
  • Reliability
  • Excellent Communication
  • Organizational Skills
  • Team Collaboration
  • Active Listening
  • Effective Communication
  • Adaptability and Flexibility
  • Decision-Making
  • Relationship Building
  • Team building
  • Task Prioritization
  • Self Motivation
  • Interpersonal Skills
  • Client Relations
  • Analytical Thinking
  • Professionalism
  • Goal Setting
  • Interpersonal Communication
  • Time management abilities
  • Continuous Improvement
  • Adaptability
  • Written Communication
  • System Maintenance
  • Professional Demeanor
  • Problem-solving aptitude
  • Code debugging
  • Project Documentation
  • Systems Analysis
  • Technical Analysis
  • Analytical Skills
  • Technical Writing

Languages

English
Native or Bilingual

Timeline

IT Operations Analyst 3

Peraton Corporation
04.2021 - 10.2022

Senior Principal Computer Systems Analyst

Northrop Grumman Information Technology
02.2017 - 04.2021

Senior Principal Computer Systems Analyst

Leidos Corporation
11.2015 - 02.2017

Systems Management Specialist - SAN Designer

IBM
07.2005 - 07.2015

Senior IT Specialist

The Walt Disney Company
09.1992 - 07.2005

Some College (No Degree) - Computer And Information Sciences

California State University - Northridge

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Kent Bartle