Summary
Overview
Work History
Education
Skills
Timeline
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Kent Greathouse

Ruskin,FL

Summary

Talented Owner with excellent marketing, customer service and facility oversight skills and more than thirty years of experience. Highly effective and comfortable working with people at all levels in organization. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

29
29
years of professional experience

Work History

Owner/Operator Hotdog Cart

River City Dawgs
06.2015 - 12.2023
  • Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
  • Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
  • Implemented marketing strategies to increase brand awareness and attract new customers.
  • Managed day-to-day business operations.
  • Increased customer satisfaction by implementing efficient business processes and providing exceptional service.

Department Manager

Lowes Home Improvment
04.2003 - 04.2016
  • Enhanced department efficiency by streamlining processes and implementing time-saving strategies.
  • Reduced operational costs through effective budget management and resource allocation.
  • Increased productivity by identifying bottlenecks and implementing targeted solutions.
  • Developed strong relationships with suppliers, securing better deals and ensuring timely deliveries.
  • Led a team of professionals to consistently achieve or exceed performance targets.
  • Maintained a professional work environment by addressing conflicts proactively and fostering open communication among staff members.
  • Collaborated with other departments to ensure seamless coordination in achieving company-wide objectives.
  • Oversaw inventory management processes, maintaining optimal stock levels while minimizing waste and losses due to shrinkage or obsolescence.
  • Established clear performance expectations for staff members which led to increased accountability.
  • Managed inventory and receiving operations to maintain optimal stock levels and meet expected demands.
  • Kept employee workloads fair and balanced to achieve objectives while maintaining high job satisfaction.
  • Motivated associates to consistently deliver effective selling behaviors through coaching and recognition.
  • Evaluated employee performance and conveyed constructive feedback to improve skills.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.

Assistant Store Manager

Best Buy
04.1995 - 04.2003
  • Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
  • Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
  • Streamlined inventory management with regular audits, accurate ordering, and efficient stock organization.
  • Implemented loss prevention tactics to deter thefts while maintaining a welcoming environment for all customers.
  • Mentored new employees on company policies, procedures, and best practices to ensure their success within the organization.
  • Fostered a positive work culture by promoting teamwork and recognizing individual achievements among staff members regularly.
  • Empowered team members by delegating tasks effectively while also offering guidance when needed.
  • Oversaw daily operations, ensuring smooth workflow while adhering to company policies and procedures.
  • Completed routine store inventories.

Education

Associate Degree - Accounting And System Analyst

Lockyear College
Evansville, IN
12.1976

Skills

  • Business Management
  • Regulatory Compliance
  • Business Marketing
  • Customer Relations
  • Employee Development
  • Product Branding
  • Sales Leadership
  • Relationship Building
  • Marketing
  • Cost Reduction
  • Small Business Operations
  • Adaptability and Flexibility
  • Inventory Management
  • Problem Solving
  • Employee Training

Timeline

Owner/Operator Hotdog Cart

River City Dawgs
06.2015 - 12.2023

Department Manager

Lowes Home Improvment
04.2003 - 04.2016

Assistant Store Manager

Best Buy
04.1995 - 04.2003

Associate Degree - Accounting And System Analyst

Lockyear College
Kent Greathouse