Committed to ensuring customer satisfaction by providing exceptional service and unmatched support. Proficient in utilizing customer service best practices and adept at exploring different solutions to address customer needs effectively.
Overview
27
27
years of professional experience
Work History
House Renovator
Self
07.2021 - Current
Overall Project Planning
Managing the renovation of dilapidated housing
Maintaining inventory of supplies to renovate housing
Performing handyman work necessary
Project Manager
Ameristart Fence Assa Abloy
01.2015 - 06.2021
Managed sales and customer service for security options and homeowner ornamental sales and fencing
Responsible for West Coast Territory including 8 states and Canada. Yearly sales grossed $60 million and increased by more than 15% annually.
Developed relationships with owners and architects to determine best security options for properties with budget constraints.
Created budget proposals to secure new business and expand with existing customers.
Worked with production to provide accurate inventory levels to meet customer demands
Outside Sales Representative
Donohue Commercial Servies
03.2013 - 09.2014
Managed territorial sales for local region of HVAC preventative maintenance
Generated leads for sales appointments
Oversaw database for approximately 1,400 business prospects
Used communication skills to prepare and present formal proposals to potential clients.
Inside Sales Manager
TD Williamson PPD
12.2007 - 03.2013
Generated global sales pipeline of integrity products and worked with outside sales team to expand opportunities to increase products awareness and company branding
Improved sales team performance
Increased yearly sales by 20%
Created inventory stocking program as manufacturing team leader for key accounts.
Helped implement web-based Sales Force program for trackings sales trends
Inside Sales Manager
Mac Steel/ Kloeckner Metal Service Center
07.1998 - 10.2007
Managing and hiring sales team
Implementing training program for new employees
Doubled sales to $2.5 million
Monitored global steel market trends and relayed info to outside sales staff and customers
Worked with purchasing to ensure lowest cost product for customer base
Provided just-in-time inventory levels to help increase profits
Education
Bachelor of Arts - Sociology And Criminial Justice
University of Kansas
Kansas
Timeline
House Renovator
Self
07.2021 - Current
Project Manager
Ameristart Fence Assa Abloy
01.2015 - 06.2021
Outside Sales Representative
Donohue Commercial Servies
03.2013 - 09.2014
Inside Sales Manager
TD Williamson PPD
12.2007 - 03.2013
Inside Sales Manager
Mac Steel/ Kloeckner Metal Service Center
07.1998 - 10.2007
Bachelor of Arts - Sociology And Criminial Justice