Summary
Overview
Work History
Education
Skills
Accomplishments
Affiliations
Certification
Timeline
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KENT KELLY

Raleigh,NC

Summary

Results-driven construction executive with 12+ years of progressive leadership experience managing multi-million dollar projects from conception to completion. Proven track record of directing cross-functional teams, optimizing operational efficiency, and delivering complex projects valued at $600K to $5M+ on time and within budget. Expert in strategic planning, stakeholder management, and process optimization with demonstrated ability to scale operations across multiple locations and diverse market sectors.

Project management professional with track record of delivering high-impact projects in diverse environments. Adept at driving project timelines and ensuring quality outcomes through strategic planning and execution. Highly collaborative, adaptable, and committed to team success and client satisfaction.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Project Manager

Bonitz
03.2022 - Current
  • Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
  • Planned, designed, and scheduled phases for large projects.
  • Met project deadlines without sacrificing build quality or workplace safety.
  • Established effective communication among team members for enhanced collaboration and successful project completion.
  • Developed comprehensive project plans with clear timelines, milestones, and budget requirements, ensuring timely delivery of high-quality results.
  • Delivered exceptional customer satisfaction by proactively addressing client concerns and meeting or exceeding expectations throughout the engagement process.
  • Monitored progress against established goals, adjusting schedules and resources as needed to keep projects on track.
  • Developed strong relationships with stakeholders through regular communication updates, fostering trust and confidence in the team''s ability to deliver results.

DIRECTOR OF FIELD OPERATIONS

DCO Commercial Flooring
03.2020 - 02.2022
  • Lead comprehensive operations strategy for commercial flooring division, directing multi-site project execution and cross-functional team performance across the Southeast region.
  • Strategic Leadership & Operations:
  • Orchestrate end-to-end project delivery for high-value commercial installations ranging from $550K to $3M
  • Direct strategic planning and resource allocation across 15+ concurrent project sites
  • Establish operational protocols that improved project completion rates by 25%
  • Lead weekly executive production meetings and implement data-driven decision making processes
  • Team Leadership & Development:
  • Manage and mentor teams of 2-25 skilled installers across multiple project locations
  • Developed comprehensive training programs that reduced onboarding time by 40%
  • Implement performance management systems resulting in measurable productivity improvements
  • Foster collaborative relationships with general contractors, owners, and construction stakeholders
  • Financial & Contract Management:
  • Oversee contract negotiations and vendor relationships for materials and subcontractor services
  • Manage project budgets exceeding $2M annually with consistent on-budget delivery
  • Streamline procurement processes reducing material costs by 15%
  • Conduct comprehensive quality audits ensuring 100% specification compliance
  • Notable Project Portfolio:
  • Sparx Axis Sports Facility, Raleigh NC - $3M project with Brassfield & Gorrie
  • ECSU Residence Hall Student Housing, Elizabeth City NC - $2M project with Whitey Turner
  • Apple Corporate Facility, Raleigh NC - $1.2M project with Holt Brothers
  • Millennium Apartments, Chapel Hill NC - $4M project with Samet Corporation
  • Multiple NCSU Campus Projects - $800K each with NCSU Construction Department
  • Optimized resource allocation to ensure maximum coverage of territories while reducing travel time between sites.
  • Established performance metrics for assessing team productivity, providing feedback on areas of improvement as needed.
  • Oversaw complex projects from inception to completion, meeting deadlines while maintaining high-quality standards.
  • Communicated and consulted with regional management and staff regularly.
  • Managed a large workforce of field personnel, ensuring timely task completion and adherence to company policies.

SENIOR OPERATIONS MANAGER

Profloors, LLC
01.2018 - 01.2020
  • Directed field operations and strategic initiatives for commercial flooring installations across Georgia and North Carolina markets.
  • Operational Excellence:
  • Managed production workflows for LVT, carpet, tile, and engineered flooring installations
  • Coordinated multi-site logistics including scheduling, shipping, and resource deployment
  • Implemented Procore project management system improving reporting efficiency by 60%
  • Established quality control processes that eliminated rework and enhanced client satisfaction
  • Strategic Project Management:
  • Led pre-construction schematic design reviews and stakeholder alignment meetings
  • Developed comprehensive project timelines and milestone tracking systems
  • Managed contractor relationships and facilitated resolution of critical project issues
  • Reported directly to VP of Production on contract schedule conformance and performance metrics
  • Key Projects:
  • The V & 3 Apartment Homes, Oxford Construction, Charlotte NC
  • The Weston Apartments, Carolina Multi-Family, Cary NC

OPERATIONS DIRECTOR

Phoenix Realty & Property Management
01.2016 - 01.2018
  • Transformed operational efficiency and service delivery for multi-location property management company serving residential and commercial real estate markets.
  • Process Innovation & Leadership:
  • Redesigned departmental workflows improving document processing efficiency by 50%
  • Developed and implemented cost management strategies for materials and labor optimization
  • Created comprehensive employee evaluation framework resulting in measurable performance improvements
  • Established vendor management protocols and timeline accountability systems
  • Financial Management:
  • Generated accurate repair estimates for homeowners and real estate investment clients
  • Managed service personnel schedules across multiple property locations
  • Developed invoicing and cost tracking systems improving cash flow by 30%
  • Conducted home inspections and managed tenant service request workflows

FIELD OPERATIONS DIRECTOR

Profloors, LLC
01.2015 - 01.2016
  • Spearheaded operational transformation initiatives and cross-functional team coordination for expanding construction services division.
  • Strategic Operations:
  • Coordinated utility service providers and project scheduling optimization
  • Facilitated weekly production meetings enhancing communication and issue resolution capabilities
  • Managed entire building turnover processes while optimizing stakeholder communication
  • Developed field observation protocols and administrative consultation frameworks
  • Performance Management:
  • Trained and promoted continuing education programs for on-site crew members
  • Implemented punch list management systems and coordination protocols
  • Managed warehouse operations and daily functional requirements
  • Avoided construction delays through proactive site inspection and timeline management

Education

Master's Degree - Project Management, Construction Management

University of Phoenix
01.2018

Bachelor of Science - Business Management

Alabama State University
01.2013

Skills

  • Strategic Planning & Execution
  • Multi-Million Dollar Budget Oversight
  • Cross-Functional Team Leadership
  • Operational Process Optimization
  • Stakeholder Relationship Management
  • Quality Assurance & Risk Management
  • Contract Negotiation & Vendor Relations
  • Performance Analytics & Reporting
  • Change Management & Process Innovation
  • Regulatory Compliance & Safety Standards
  • Project scheduling
  • Project planning and development
  • Project planning
  • Project management
  • Team collaboration
  • Relationship building

Accomplishments

  • Successfully managed over $50M in combined project value throughout career
  • Maintained 98% on-time project completion rate across all managed initiatives
  • Developed operational frameworks adopted company-wide across multiple divisions
  • Recognized for excellence in stakeholder management and client relationship development

Affiliations

Member of Phi Beta Lambda Business Fraternity

Certification

  • CPR Certified
  • OSHA 10 & 30 Certified
  • Forklift Operator Certified
  • Project Manager Core Tools Certified
  • PRINCE2 Registrations
  • Superintendent Certification
  • FCICA Certified Installation Manager
  • Certified Epoxy Installer

Timeline

Project Manager

Bonitz
03.2022 - Current

DIRECTOR OF FIELD OPERATIONS

DCO Commercial Flooring
03.2020 - 02.2022

SENIOR OPERATIONS MANAGER

Profloors, LLC
01.2018 - 01.2020

OPERATIONS DIRECTOR

Phoenix Realty & Property Management
01.2016 - 01.2018

FIELD OPERATIONS DIRECTOR

Profloors, LLC
01.2015 - 01.2016

Bachelor of Science - Business Management

Alabama State University

Master's Degree - Project Management, Construction Management

University of Phoenix