Kent Kiggen
Anna,TX
Summary
Detail-oriented maintenance professional with proven skills in teamwork, problem-solving, and critical thinking. Adept at managing maintenance operations and ensuring high tenant satisfaction through effective communication.
Overview
26
26
years of professional experience
1
1
Certification
Work History
Lead Apartment Maintenance
FDI Management
Howe, TX
05.2025 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness, and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Worked flexible hours across night, weekend, and holiday shifts.
- Managed time efficiently in order to complete all tasks within deadlines.
- Organized and detail-oriented with a strong work ethic.
- Paid attention to detail while completing assignments.
- Developed and maintained courteous and effective working relationships.
Apartment Maintenance Supervisor
Palladium
Van Alstyne, TX
10.2024 - 05.2025
- Conducted routine inspections to identify maintenance needs and ensure safety standards.
- Coordinated repair schedules with contractors and vendors for timely service delivery.
- Implemented preventative maintenance programs to enhance property functionality.
- Assisted in troubleshooting HVAC, plumbing, and electrical issues efficiently.
- Responded promptly to tenant requests, ensuring high satisfaction levels through effective communication.
- Maintained accurate records of work orders and inventory supplies for operations management.
- Collaborated with property management to develop action plans for facility improvements.
- Collaborated with property management to plan and execute capital improvement projects, enhancing the overall value of the apartment community.
- Oversaw seasonal maintenance tasks such as snow removal or pool upkeep to ensure a comfortable living environment yearround.
Rehab Maintenance Technician
Luma Residential
Allen, TX
02.2024 - 10.2024
- Conducted routine inspections to identify maintenance needs and ensure equipment functionality.
- Performed repairs on HVAC systems, plumbing, and electrical components to maintain operational efficiency.
- Assisted in the implementation of preventive maintenance schedules to minimize equipment downtime.
- Collaborated with team members to troubleshoot mechanical issues and develop effective solutions.
- Operated hand and power tools safely while adhering to established safety protocols.
- Maintained accurate records of maintenance activities and inventory for compliance purposes.
Apartment Maintenance Supervisor
MRC Developement
Columbia, TN
09.2022 - 10.2023
- Trained junior staff on maintenance procedures and safety protocols.
- Developed customized training programs for staff members to improve their technical knowledge and skill sets.
- Streamlined communication with property management, ensuring timely completion of work orders and projects.
- Managed inventory of tools, equipment, and materials, reducing waste and maintaining costeffectiveness.
- Improved safety standards within the apartment complex through regular inspections and repairs.
- Maintained a clean and safe working environment by adhering to OSHA guidelines and company protocols.
- Coordinated with outside contractors for specialized repairs, ensuring quality workmanship within budget constraints.
Apartment Maintenance Supervisor
Brookside Properties
Spring Hill, TN
09.2021 - 09.2022
- Mentored new team members, providing guidance on standard procedures and best practices in apartment maintenance.
- Evaluated vendor proposals for outsourced services, negotiating advantageous contracts that maximized value while upholding high-quality standards.
- Implemented key control systems for improved security throughout the apartment complex, resulting in reduced instances of unauthorized access.
- Reduced downtime for essential building systems by implementing a preventative maintenance schedule.
- Conducted thorough unit inspections before and after tenant move-ins, guaranteeing optimal living conditions for residents.
- Enhanced tenant satisfaction by promptly addressing and resolving maintenance requests.
- Provided emergency response to urgent situations such as water leaks or power outages, minimizing damages and inconvenience for residents.
Automotive Technician
Lexpro of Franklin
Franklin, TN
08.2019 - 09.2021
- Diagnosed and repaired automotive systems including engines, transmissions, and brakes.
- Conducted routine maintenance services such as oil changes and tire rotations.
- Utilized diagnostic tools to identify mechanical issues accurately and efficiently.
- Collaborated with team members to streamline workflows and improve service turnaround times.
- Advised customers on preventative maintenance to prolong vehicle lifespan and performance.
- Maintained a clean and organized work environment, demonstrating pride in personal workspace while contributing to overall shop cleanliness.
- Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
- Serviced vehicles according to OEM recommended maintenance schedules for oil changes, engine tune-ups and fluid changes.
- Completed full vehicle inspections to check for leaks, damage, or other issues of concern.
- Replaced damaged, missing, or defective parts with new and refurbished components.
Warehouse Operations Manager
WF Construction
La Verne, CA
01.2018 - 09.2019
- Streamlined order fulfillment processes, enhancing operational efficiency across multiple warehouse departments.
- Managed inventory control systems, ensuring accurate stock levels and reducing discrepancies.
- Trained and mentored team members on safety protocols and best practices in warehouse operations.
- Implemented process improvements that increased overall warehouse productivity and reduced turnaround times.
- Coordinated logistics for inbound and outbound shipments, optimizing delivery schedules and routes.
- Oversaw compliance with health and safety regulations, fostering a safe working environment for all staff.
- Created an open line of communication between warehouse staff members and upper management, fostering transparency across all levels within the organization.
- Organized storage layouts, resulting in increased accessibility of items and improved worker efficiency during retrieval tasks.
Test and Repair Technician
Buylow Electronics
Corona, CA
08.2015 - 06.2019
- Diagnosed and repaired electronic systems using specialized testing equipment.
- Conducted thorough inspections to ensure compliance with quality standards.
- Collaborated with engineering teams to troubleshoot design issues effectively.
- Trained junior technicians on best practices in testing and repair processes.
- Streamlined inventory management for parts and tools, reducing downtime significantly.
Commercial Property Maintenance Supervisor
Clippenger Investment Properties
Laguna Niguel, CA
07.2017 - 09.2017
- Supervised maintenance team to ensure timely completion of property repairs and improvements.
- Developed preventive maintenance schedules to enhance property performance and tenant satisfaction.
- Coordinated with contractors and vendors for specialized repairs, optimizing service delivery timelines.
- Implemented safety protocols to reduce workplace incidents and ensure compliance with regulations.
Construction Superintendent
Alltrades Property Services
Rancho Santa Margarita, CA
01.2011 - 07.2015
- Supervised daily construction operations, ensuring adherence to safety regulations and quality standards.
- Coordinated subcontractors and suppliers to optimize project timelines and resource allocation.
- Implemented process improvements that enhanced workflow efficiency on job sites.
- Conducted regular site inspections to assess progress and compliance with project specifications.
- Managed project schedules, identifying potential delays and developing mitigation strategies.
Automotive Technician
Irvine Subaru
Irvine, CA
04.2001 - 11.2010
- Trained junior technicians on best practices for repairs and safety protocols.
- Implemented quality control measures to enhance service accuracy and customer satisfaction.
- Maintained detailed records of vehicle service history and repair documentation.
- Changed, rotated, and balanced tires on different types of vehicles.
- Inspected and tested vehicles and completed preventive maintenance such as engine tune-ups, oil changes, tire rotations, wheel balancing, and filter replacement.
- Improved vehicle performance by conducting thorough diagnostic tests and repairing or replacing faulty components.
- Troubleshot and diagnosed faults with vehicle systems and components using OEM-specific code readers, diagnostic trees, and online knowledge bases.
Plumber
Rescue Rooter
Orange, CA
02.2000 - 03.2001
- Installed, repaired, and maintained plumbing systems in residential and commercial properties.
- Diagnosed plumbing issues using advanced diagnostic tools and techniques.
- Collaborated with team members to ensure efficient project completion within deadlines.
- Trained junior plumbers on safety protocols and technical skills for improved performance.
- Repaired plumbing systems, components, and equipment.
- Installed valves, hangers, supports, and flanges inside piping systems.
Education
High School Diploma -
Aliso Niguel High School
Aliso Viejo01-1998
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
- Attention to detail
- Flexible and adaptable
- Dependable and responsible
- Critical thinking
Certification
- E.P.A. 608 Universal Certification License - [Timeframe]
Timeline
Lead Apartment Maintenance
FDI Management
05.2025 - Current
Apartment Maintenance Supervisor
Palladium
10.2024 - 05.2025
Rehab Maintenance Technician
Luma Residential
02.2024 - 10.2024
Apartment Maintenance Supervisor
MRC Developement
09.2022 - 10.2023
Apartment Maintenance Supervisor
Brookside Properties
09.2021 - 09.2022
Automotive Technician
Lexpro of Franklin
08.2019 - 09.2021
Warehouse Operations Manager
WF Construction
01.2018 - 09.2019
Commercial Property Maintenance Supervisor
Clippenger Investment Properties
07.2017 - 09.2017
Test and Repair Technician
Buylow Electronics
08.2015 - 06.2019
Construction Superintendent
Alltrades Property Services
01.2011 - 07.2015
Automotive Technician
Irvine Subaru
04.2001 - 11.2010
Plumber
Rescue Rooter
02.2000 - 03.2001
High School Diploma -
Aliso Niguel High School