KENT SNEED
Warr Acres,OK
Summary
Management professional with 40 years of experience in Retail, Convenience Store, and Food Service industries. Proven skills in Purchasing, Facilities Management, Inventory Control and Loss Prevention. Adept in the technical support of retail fuel and POS systems.
Overview
36
36
years of professional experience
1
1
Certification
Work History
Help Desk Technician II
LOVE’S TRAVEL STOPS & COUNTRY STORES
Oklahoma City, OK
06.2019 - Current
- Provide phone support to the Love's Family of Companies, primarily in the areas of fuel, POS systems, loss prevention, and back office systems.
- Assist Love’s corporate and field employees with computer-related and application based issues.
- Resolve priority issues impacting store service delivery, escalating critical problems to IT-Specialist when necessary.
- Review and updated Help Desk Knowledge Articles related to Fuel, POS Systems, Audio & Video, and Back Office applications.
Store Manager
CVS PHARMACY
Oklahoma City, OK
10.2015 - 06.2019
- Executed annual budget exceeding $9.5 million with a focus on cost efficiency.
- Selected, developed, and managed performance of 20 employees to enhance team effectiveness.
- Collaborated with vendors to maintain optimal stock levels while minimizing shrinkage.
- Maintained merchandising standards across all store areas including grocery and health & beauty.
- Completed seasonal merchandise resets to align with promotional strategies.
- Trained new hires on company policies, benefits, and compliance with state regulations.
- Educated new employees on responsibilities related to Health Insurance Portability and Accountability Act (HIPAA) compliance.
Store Manager
RATCLIFFE’S MEDICAL BOOKS
Oklahoma City, OK
01.2011 - 10.2015
- Collaborated with University of Oklahoma Health Sciences Center staff to collect course material adoption information, boosting textbook sales.
- Partnered with distributors and publishers to maintain in-stock availability of latest medical publications, increasing reference book sales.
- Developed website for medical students at University of Oklahoma Schusterman campus, significantly raising online sales after bookstore closure.
- Managed community relations to enhance engagement and outreach efforts.
Store Manager
BARNES & NOBLE, INC.
Oklahoma City, OK
07.2003 - 11.2010
- Managed selection, development, and performance of over 60 employees with minimal turnover.
- Executed business plans that consistently surpassed company goals in sales and customer engagement.
- Supervised cost-efficient management of an annual budget exceeding $5.5 million.
- Trained and developed managers and staff to enhance sales and achieve corporate objectives.
- Coached direct reports on performance issues, applying corrective actions as per operational guidelines.
- Delivered performance reviews and crafted learning plans to prepare talent for promotion.
- Implemented store recognition programs to motivate team members and reinforce positive behavior.
- Ensured asset protection through effective loss prevention program execution.
President
CONKOURT, INC.
Oklahoma City, OK
01.2001 - 05.2003
- Co-owned and operated two Godfather’s Pizza franchise locations.
- Hired, trained and managed performance of over 40 employees.
- Managed payroll, inventory and other controllable costs to ensure profit margins were achieved and maintained.
- Ensured compliance with franchise agreement and provided feedback on effectiveness of corporate marketing strategies.
- Created, implemented and evaluated effectiveness of local marketing campaigns adjusting as needed to ensure maximum market share.
Vice President – SiteTrac Services
NATIONAL ENVIRONMENTAL SERVICE COMPANY
Oklahoma City, OK
08.1999 - 01.2001
- Supervised ENCOMPASS tank monitoring system development, distribution and marketing in the United States and Europe.
- Managed key national accounts including Exxon Mobile, Clark Retail and Swifty Serve.
- Developed, implemented and marketed SiteTrac Services.
- Supervised creation of company brochures, newsletters and web sites.
- Conducted product and service training in 29 company-owned offices in a 14 state area.
Director of Purchasing
LOVE’S COUNTRY STORES, INC.
Oklahoma City, OK
01.1998 - 07.1999
- Developed and implemented policies and procedures for new Purchasing Department.
- Managed procurement of all branded food equipment, store fixtures and supplies, fuel system equipment, exterior signage, HVAC and refrigeration equipment.
- Reduced equipment costs of a new facility by over $40,000.
Director of Environmental Affairs
LOVE’S COUNTRY STORES, INC.
Oklahoma City, OK
01.1992 - 07.1999
- Ensured compliance with state and EPA regulations for over 600 underground storage tanks in 7 states, and achieved state-directed goals regarding soil and groundwater clean-up.
- Recovered in excess of $5,000,000 in clean-up costs through state regulated reimbursement programs.
Director of Facilities Management
LOVE’S COUNTRY STORES, INC.
Oklahoma City, OK
01.1992 - 02.1998
- Managed cost-effective and timely maintenance/repair of 130 retail facilities in 7 states.
- Created Facility Maintenance Manuals and Equipment Trouble Shooting guides for use in all stores.
- Planned, implemented and supervised in-house service department resulting in a dramatic decrease in maintenance costs with improved store support.
Food Service Coordinator
LOVE’S COUNTRY STORES, INC.
Oklahoma City, OK
02.1990 - 01.1992
- Supervised the foodservice operation of 55 locations in a 5-state area, and conducted companywide quarterly training meetings regarding Customer Service, Food Handling Procedures and Inventory Control.
Education
Bachelor of Science -
University of Central Oklahoma
Edmond, OklahomaInstitute on Comparative Political and Economic Systems -
Georgetown University
Washington, D.C.Certification
- Certified Purchasing Manager, C.P.M., inactive
- Accredited Purchasing Practitioner, A.P.P., inactive
Timeline
Help Desk Technician II
LOVE’S TRAVEL STOPS & COUNTRY STORES
06.2019 - Current
Store Manager
CVS PHARMACY
10.2015 - 06.2019
Store Manager
RATCLIFFE’S MEDICAL BOOKS
01.2011 - 10.2015
Store Manager
BARNES & NOBLE, INC.
07.2003 - 11.2010
President
CONKOURT, INC.
01.2001 - 05.2003
Vice President – SiteTrac Services
NATIONAL ENVIRONMENTAL SERVICE COMPANY
08.1999 - 01.2001
Director of Purchasing
LOVE’S COUNTRY STORES, INC.
01.1998 - 07.1999
Director of Environmental Affairs
LOVE’S COUNTRY STORES, INC.
01.1992 - 07.1999
Director of Facilities Management
LOVE’S COUNTRY STORES, INC.
01.1992 - 02.1998
Food Service Coordinator
LOVE’S COUNTRY STORES, INC.
02.1990 - 01.1992
Bachelor of Science -
University of Central Oklahoma
Institute on Comparative Political and Economic Systems -
Georgetown University
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