Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

Kent Stinson

Summary

Community Liaison and Marketing Professional with emphasis on office operation, healthcare standards, new business relationships, and productivity skills. Skilled in hospice care/marketing, team building, and problem-solving. Excellent qualifications in interpersonal communications and leadership. Proven success in fast-paced and challenging environments. Quick study in new technology with a strong reputation for utilizing creativity and innovation to achieve results. Solid growth.

Overview

20
20
years of professional experience
1
1
Certification

Work History

Hospital Liaison

Aerocare, Adapt Health
01.2019 - 01.2023
  • Communicate effectively (written and verbal) with medical and Hospice administrative staffs as well as patients and families in a professional manner
  • Verifies clinical screens accurately and thoroughly within established timeframes with demonstrated clinical hospice expertise
  • Prepare and compute statistics necessary for current hospital discharge reports in a timely and accurate manner
  • Communicate a sense of urgency for goal achievement with a strong commitment to results
  • Maintain a professional mannerism with all hospice staff and upper management
  • Responsible for regulatory standards and compliance requirements
  • Strong organizational, prioritizing and analytical skills
  • Maintain the ability to make independent decisions when circumstances warrant
  • Knowledgeable in software applications used in job functions
  • Extremely well-connected with all staff to include family members
  • Established relationships with Pulmonary, Critical Care, hospice facilities, patients and family
  • Hospitalist physicians within Children's Hospital and the local community
  • Primary Hospitals - Children's Hospital, Memorial Hospital North and South, Grandview Hospital, All UCHealth ER's and Pikes Peak Regional Hospital, Woodland Park.

Owner/Manager

Stinson Flyaway
01.2017 - 01.2023
  • Manages all aspects of customer service, driving schedules and all Colorado approved licensing under the approval of the Public Utilities Commission.

Project Manager

High West Siding and Windows
01.2018 - 01.2019
  • Coordinate internal resources and third parties/vendors for the flawless execution of project
  • Ensure that all projects are delivered on-time, within scope and within budget
  • Assist in the definition of project scope and objectives, involving all relevant parties ensuring technical feasibility
  • Ensure resource availability and allocation
  • Develop a detailed project plan to monitor and track progress
  • Manage changes to the project scope, project schedule and project costs using appropriate verification techniques
  • Measure project performance using appropriate tools and techniques
  • Report and escalate to management as needed
  • Manage the relationship with the client and all stake holder form risk management to minimize project risks
  • Establish and maintain relationships with third party vendors
  • Create and maintain comprehensive project documentation
  • Meet with clients to take detailed ordering briefs and clarify specific requirements of each project
  • Delegate project tasks based on junior staff members' individual strengths, skill sets and experience levels
  • Meet budgetary objectives and make adjustments to project constraints based on financial analysis
  • Develop comprehensive project plans to be shared with clients as well as other staff members
  • Use and continually develop leadership skills
  • Attend conferences and training as required to maintain proficiency.

Managing Liaison

Alan's Automotive & Diesel
01.2014 - 01.2017
  • Ascertains automotive problems and services by listening to customer's description of symptoms; clarifying description of problems; conducting inspections; taking test drives; checking vehicle maintenance records; examining service schedules
  • Verifies warranty and service contract coverage by examining records and papers; explaining provisions and exclusions
  • Develops estimates by costing materials, supplies, and labor; calculating customer's payment, including deductibles
  • Prepares repair orders (RO) by describing symptoms, problems, and causes discovered, as well as repairs and services required; obtaining approval signatures; entering RO into service database system
  • Maintains customer rapport by explaining estimates and expected return of vehicle; obtaining customer's approval of estimates; obtaining and providing contact telephone numbers; answering questions and concerns; arranging towing and temporary transportation
  • Maintains automotive records by recording problems and corrective actions planned
  • Updates job knowledge by participating in educational opportunities; reading manufacturers' publications
  • Enhances organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.

Employer Developer Specialist/National Account Project Manager

Corinthian Colleges
07.2012 - 01.2014
  • As a critical part of the Career Services team, I build partnerships with other organizations to source resumes of our college graduates for various positions in their organization
  • Provide enhanced personal care for our graduates, assisting with basic activities of daily peer counseling
  • Peer development for Information Technology and mentor for new IT graduates to educate them on process flow and interview techniques and best practices
  • Strong sales and account management abilities, leading and increasing all metrics with the position
  • Responsible for employer relationships to increase productivity for placements.

Business Solutions Consultant/Account Manager

All Copy Products
01.2010 - 01.2012
  • Consistently met or exceeded monthly sales quote since 2010
  • Increased referrals by 60% since 2010
  • 100% retention since 2010
  • Average sales pipeline of over $1,500,000 since 2010
  • Perform executive level sales presentations, onsite environment assessments, total cost of ownership analysis and special pricing agreements for customer base.

Human Resources Manager/Recruiter

Tri-Lakes Monument Fire Protection District
01.2007 - 01.2010
  • Recruiting manager for the fire services division and other administration offices, guiding the divisions and management of a full spectrum of HR/Recruiting operations, systems and programs
  • Played a key role in ensuring the successful recruitment and administration for Judicial offices
  • Structured and implemented programs and policies in the areas of training, compensation structures, benefits packages, incentives and new-employee orientation
  • Fostered a teamwork/open-door environment conducive to positive dialogue across the organization
  • Manage leave-of-absence programs and personnel records; administer benefits enrollment and programs
  • Investigate all internal and external claims from safety vehicle accidents to personnel issues
  • PIO(Public Information Officer) Acting as spokesperson for governmental agencies and respond to requests made under Freedom of Information Act (FOIA) laws.

Media Sales Manager/Consultant

KKTV Channel 11, CBS Affiliate
01.2005 - 01.2007
  • Account management and client retention
  • Negotiated annual and quarterly buys to achieve largest share of revenue
  • Assisted in producing and directing television commercials
  • Created television schedule to fit customer's demographics and annual budget.

Territory Account Manager

Hewlett Packard
01.2003 - 01.2005
  • Outside sales, account management and client retention
  • Successfully maintained average growth of 12% on a 2.3 million dollar quota per year
  • Developed new end user business by directly attacking the competition and protecting run rate account production
  • Interface directly with top level executives to negotiate high dollar contracts and coordinate delivery
  • Analyze existing partner relationships inside my accounts with the end goal of creating joint business plans to close all open opportunities.

Education

Bachelor of Arts in Communication -

University of Colorado at Colorado Springs
05.1995

Skills

  • Computer Info Tech
  • Confidentiality
  • Hospital Liaison
  • National IT Recruiter
  • Employee Assistance
  • Project Management
  • Customer Service
  • Team Building
  • Leadership
  • Education And Coaching
  • Team Collaboration
  • Patient and Family Liaison
  • Operational Procedures
  • Discharge Options
  • Patient Correspondence
  • Medicare Knowledge
  • Patient Rights
  • Patient Issue Resolution
  • Reviewing Patient Information
  • Follow-Up Requirements
  • Quality Assurance
  • Medical Transcription

Accomplishments

  • Improved patient satisfaction by providing friendly and knowledgeable support and service.
  • Recognized as a consistently helpful and supportive professional by patients and staff alike.

Certification

EMT, Emergency Medical Technician, Tri-Lakes Monument Fire Protection District. 2005


Human Resources Certification - Mountain States Employment Council. Denver, Co.

Timeline

Hospital Liaison

Aerocare, Adapt Health
01.2019 - 01.2023

Project Manager

High West Siding and Windows
01.2018 - 01.2019

Owner/Manager

Stinson Flyaway
01.2017 - 01.2023

Managing Liaison

Alan's Automotive & Diesel
01.2014 - 01.2017

Employer Developer Specialist/National Account Project Manager

Corinthian Colleges
07.2012 - 01.2014

Business Solutions Consultant/Account Manager

All Copy Products
01.2010 - 01.2012

Human Resources Manager/Recruiter

Tri-Lakes Monument Fire Protection District
01.2007 - 01.2010

Media Sales Manager/Consultant

KKTV Channel 11, CBS Affiliate
01.2005 - 01.2007

Territory Account Manager

Hewlett Packard
01.2003 - 01.2005

Bachelor of Arts in Communication -

University of Colorado at Colorado Springs

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Kent Stinson