KENT STOLL
Merrick,NY
Summary
Profile Results driven senior leader with international experience leading change and transformation. Hands-on practice lead for medium to large scale integration and onboarding events with a record of influencing, initiating, and implementing change. Culture carrier and consensus builder skilled in navigating laterally and vertically. Enthusiastic about people development and community leadership.
Overview
20
20
years of professional experience
Work History
Executive Director
J.P. Morgan
10.2021 - Current
- J.P. Morgan, Corporate & Investment Bank
- Multiple roles leading account reference data domains, and development of product capability and standards to drive standardization and cost to serve management
- Product development leader implementing operational standards to reduce processing time and increase client satisfaction
- Lead reference data function enabling regulatory and market change, with direct and virtual management of ~150 staff in US, UK, India, and Australia,
- In first 6 months, envisioned, defined, and led process optimization and cycle time improvement initiatives, resulting in 60% increase in client satisfaction rates within 12 months
- Managed post-pandemic turnaround to rebuild talent decline by sponsoring, defining, and droving execution of training program for reference data globally
- Lead firm-sponsored business resource groups with accountability for community outreach, talent identification, mentoring, and career development
Global Program Leader
BNYMellon
11.2015 - 09.2021
- Program lead for multi-year program to integrate ~200 staff and direct conversion of middle office and fund accounting functions for top tier asset manager
- Accountable for ~50 direct and virtual team with program budget of $90mm
- Executed accounting conversion for 300+ funds with AUM$900bn
- Remediated program delays, financial, and reputational risk by designing and leading phased Middle Office migration in response to delays in client readiness
- Improved onboarding for Alternative products resulting in 30% increase speed to market
Program Manager
J.P. Morgan
, N.Y.
01.2013 - 09.2015
- Formed program management function to support US Investment Management change functions
- Hired and developed 12 person program team to implement regulatory change for investment management functions. Implemented program governance standards and practices across investment management business.
- Executed agenda on behalf of office of COO to ensure compliance with FATCA, Dodd-Frank, and Volcker directives
- Directly led multiple programs including compliance with Federal Reserve Bank Resolution & Recovery mandate and firm response to multiple OCC Matters Requiring Attention
Vice President | Executive Director
J.P. Morgan
01.2009 - 01.2013
- Achieved promotion to Executive Director, resulting in leadership of Securities Services onboarding functions; led 50+ professionals and onboarding of $80MM in revenue over 3 years
- Program leader for multiple large scale onboarding initiatives including US Federal Reserve GSE MBS buy-back program emanating from 2008 mortgage crisis
- Formulated and executed strategic initiatives to improve product offerings.
Vice President
J.P. Morgan
01.2006 - 01.2009
- Directed client teams for European Securities Services business responsible for client onboarding experience for new and incremental growth
- Led teams in four countries, balancing client and local requirements
- Cultivated best class teams recognized by client and internal stakeholders for delivering 200+ fund launches and new client onboarding with 100% controllable satisfaction rates
- Led program lead to establish local footprint to support first Swiss pension client, including location build out, staffing, and conversion.
Vice President
J.P. Morgan, Custody & Fund Services
01.2004 - 01.2006
- Regional manager for 35+ client service team responsible for 40+ client and 100+ third party investment manager relationships in Australia and New Zealand
- Increased client experience scores through restructuring to align staff subject matter expertise with client product demands
- Improved client enablement through introduction of self-service tools and inquiry routing platform, resulting in 35% decrease in phone inquiries across Asia Pacific client base
Education
Bachelor of Arts - Economics and Finance
Rutgers University
New Brunswick, NJ05.1987
Certificate in Project Management -
Australian Institute of Management
Adelaide, Australia01.2004
Skills
Integration and Transformation
Program Initiation & Management
Project Management
Business Process Engineering
Regulatory Oversight
Stakeholder Management
Direct and Virtual Leadership
Global Experience and Mindset
Coaching and Mentoring
Team Building and Development
Client Management
Strategy
Product Development
Problem Solver
Influencing & Facilitation
Executive Presence
Digital Tooling
Commitment to Community
Timeline
Executive Director
J.P. Morgan
10.2021 - Current
Global Program Leader
BNYMellon
11.2015 - 09.2021
Program Manager
J.P. Morgan
01.2013 - 09.2015
Vice President | Executive Director
J.P. Morgan
01.2009 - 01.2013
Vice President
J.P. Morgan
01.2006 - 01.2009
Vice President
J.P. Morgan, Custody & Fund Services
01.2004 - 01.2006
Bachelor of Arts - Economics and Finance
Rutgers University
Certificate in Project Management -
Australian Institute of Management
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