A proactive Senior Director with expertise in overseeing the daily operations of the surgery and cardiology departments coupled with the ability to ensure the procurement and maintenance of equipment, supplies, staffing, training of employees, and budgeting. An innovative leader and operations subject matter expert with verifiable strength in facilitating insight, creativity, and organizational strategies to produce results that exceed patient and corporate expectations. With outstanding communication and interpersonal skills, I establish rapport with others to resolve problems, improve inefficiencies, and eliminate process variation.
Overview
26
26
years of professional experience
1
1
Certification
Work History
Senior Director, Procedural and Cardiac Services
Scripps Health - Mercy Hospitals Hillcrest and Chula Vista
11.2021 - Current
Responsible for the administrative leadership of all procedural and cardiac services at Scripps Mercy hospitals
Engages with executive and physician leadership to improve efficiency, outcomes, and patient satisfaction
Partners with staff and clinical leaders to drive change, improve quality, and make Scripps the hospital of choice for physicians and patients
Champion for patient safety and efficiency
Oversees business operations and uses data to drive change
Reports to the Chief Operating Executive
Provides consultative leadership development opportunities to staff and physicians
Director, Surgical Services
KPC Health - Victor Valley Global Medical Center
08.2020 - 10.2021
Oversee the comprehensive operations of the Admission Testing Center, 6 operating rooms, Preoperative Holding, Post Anesthesia Care Unit (PACU), Sterile Processing, Cardiac Catheterization Lab, and Gastroenterology (GI) Unit at this local community hospital
Chair the planning, development, and monitoring of the division's expense budget while managing 4 direct reports with over 70 FTEs in their prospective departments
Develop strategic plans for propelling increased surgery market share by collaborating with senior administration
Guide and direct the planning and purchasing of all major capital for the division
Administrator, Surgical Services
Renown Health - Reno, Nevada
12.2019 - 06.2020
Managed system wide surgical services for two hospitals comprising 32 surgical suites
Championed a team of 7 employees covering operating rooms, PACU, preoperative services, pre admission testing as well as special procedures, and shared oversight of sterile processing and supply chain
Partnered effectively with Preoperative Leadership to help manage COVID-19 increasing volume and capacity utilization in the recovery phase
Initiated preference card project that yielded $200,000 in savings with additional $1.4 million identified
Developed and facilitated the inventory project that led to $170,000 in savings with a potential of $2 to $3 million
Initiated instrument standardization project and created an innovative leadership training program for direct reports
President, HK Consulting
Emory Healthcare - Atlanta, Georgia
06.2018 - 12.2019
Dramatically improved processes and clinical care in the Cardiovascular Operating Rooms Scope by guiding a team of seasoned Preoperative executives to provide consultative services to Cardiovascular Operating Room, using Lean and Six Sigma tools to improve efficiency, decrease variation, and improve the patient experience
Proactively performed comprehensive assessment of the cardiovascular operating room to provide clients with comprehensive reports that outlined the opportunities in clinical and business operations, as well as recommendations and a comprehensive implementation plan
Provide 24/7 oversight of all clinical and business operations to ensure the highest level of service delivery
Senior Consultant, Surgical Services
Sullivan Healthcare, LLC - Ann Arbor, Michigan
06.2017 - 06.2018
Directly reported to the President of Sullivan Healthcare while partnering with a team of seasoned Preoperative executives to provide consultative services to hospital and freestanding Ambulatory Surgery Centers across the United States and Canada
Geared the focus of the Healthcare organization on the Preoperative continuum while deploying tools from Lean and Six Sigma to improve efficiency, decrease variation and improve the patient experience
Conducted in-depth analysis that included recommendations and a comprehensive implementation plan to execute the implementation of assessment recommendations at complex hospital with 15,000 surgical cases per year
Developed and implemented the scheduling model that supported influx of 3000 additional cases over a 90 day period
Designed innovative scheduling models and wrote associated policies which implementation led to the creation of a new block schedule with 15% time available for new volume
Developed an effective evidence based plan for OR education and assisted the OR Educator with the implementation of Periop 101 and the development of a weekly education plan that aligns with Preoperative services and the hospital strategic plan
Identified $3 million cost saving opportunities coming from supply chain, case cart management and improved staff utilization and made the presentation to the senior administration
Vice President, Clinical Operations
Wellstar Health System
Atlanta, USA
04.2017 - 10.2017
Company Overview: a $3 billion health system with 11 hospitals and over 30,000 employees around the Atlanta area
Orchestrated the successful transition of new facility acquisitions and business partnerships at WellStar Health System
Enlisted proven techniques to assess nursing effectiveness, clinical outcomes, and operational processes of organizations being integrated into WellStar
Leveraged strong business acumen and project management skills to facilitate seamless integration and alignment across the system
Reviewed the services and operations of newly acquired organizations or those under consideration for acquisition or partnership
Partnered with system resource management to provide detailed analysis of existing staff and operational processes and determination of strength and opportunities
Collaborated effectively with the nursing leaders across the organization to develop process improvement models to identify gaps in best-practice and pinpoint improvement opportunities for implementation by unit based multidisciplinary teams
Conducted a comprehensive needs assessment in preoperative services at Atlanta Medical Center and implemented changes that increased patient safety, physician satisfaction, and operation efficiency
A $3 billion health system with 11 hospitals and over 30,000 employees around the Atlanta area
Promoted to report to the President, Hospital Group and the Emory Healthcare Preoperative Governance Council while providing leadership and oversight for business operations, supply chain, perfusion services and system strategy
Orchestrated the shared services team of business managers, supply chain experts, and analysts who provided data and analysis that improved surgery performance metrics
Initiated the changes that enhanced efficiency, reduced cost and ensured compliance with all regulatory mandates, while motivating and directing employees to meet or exceed all corporate goals and patient service expectations
Shared services team led in saving Emory Healthcare $10M in twelve (12) months through improved staffing to surgical demand and alignment of anesthesiology resource
Created a model for centralized Preoperative business operations and established system-wide metrics for surgical services
Reorganized perfusion services that centralized operations and dramatically reduced cost by $250K
Corporate Assistant Vice President
MedStar Health - Columbia, Maryland
Columbia, USA
01.2008 - 01.2011
Promoted to corporate offices of MedStar Health to lead system-wide initiative for improving safety, quality, and cost in Preoperative Services
Developed and implemented system-wide process improvement plan that maximized the patient experience in Preoperative Services
Played pivotal role in identifying and implementing plans that achieve over $30M in cost savings; $10M implemented and budgeted for FY2010
Partnered with physicians, executive leadership, and nursing to promote change and effectively facilitate process improvement at all system levels
Executed operational improvements that improved time starts, decreased turnover times, and increased operational efficiency
Developed and implemented first system-level Patient Safety team with a focus on Preoperative safety and 'never events'; implemented system-wide Surgical Safety Checklist
Director of Nursing
Strong Health-Highland Hospital - Rochester, New York
Rochester, USA
01.2002 - 01.2004
Directed operations for Preoperative Services, 10 operating rooms, Critical Care Services, the Family Maternity Center, and two inpatient surgical units
Oversaw the nursing recruitment operations and served as the project manager for Orthopedics, Bariatric, and Women's Services
Developed and monitored a $40M nursing budget, including all wage and salary structures
Monitored processes related to employee, physician, and patient satisfaction while developing budgets for assigned departments
Developed and implemented the plan for performance improvement
Chaired the OR Cost Reduction and Revenue Enhancement Teams
Nurse Manager - Intensive Care Unit and Acute Care for Elders Unit
Strong Health-Highland Hospital - Rochester, New York
Rochester, USA
01.1999 - 01.2002
Managed the 38-bed Acute Care for Elders Unit and a 22-bed Alternate Level of Care Unit in addition to the 14-bed Medical/Surgical/Cardiovascular ICU in 2001
Supervised up to 95 nurses and support staff and developed marketing plans with hospital planning teams to increase market share
Prepared unit capital and operating budgets, and integrated financial reports into the budget process
Ensured the appropriate standard of care is maintained for the Department and the individual patient care units
Effectively utilized decision-making models and skills in the daily operation of the units
Education
Ph.D. - Nursing
EMORY UNIVERSITY
Atlanta, Georgia
01.2022
M.S. - Management
NAZARETH COLLEGE
Rochester, New York
01.2002
B.S. - Nursing
UNIVERSITY OF ROCHESTER
Rochester, New York
01.1998
Skills
Fiscal Management
Patient Care and Advocacy
Strategic Visionary
Sound Technical & Analytical Skills
Administrative Leadership
Regulatory Compliance
Human Relations
Training & Staff Development
Recruitment & Selection
Supervision & Motivation
Program Management
Crisis Management
Industry Knowledge
Healthcare Management
Critical Care
Patient Safety
Healthcare Consulting
Healthcare Information Technology
Managed Care
Interpersonal Skills
Leadership
Time Management Skills
Physician Relations
People Management Skills
Prioritization
Sound Judgment
Critical Thinking
Human resources management
Administrative oversight
Organizational development
Data analytics
Prospecting skills
Stakeholder relations
Culture transformation
Policy implementation
Pipeline development
Collaborative leadership
Key performance indicators
Marketing
Policy development
Team building and motivation
Team building
Core values management
Practice operations management
Reporting expertise
Innovation management
Team management
Affiliations
Association of Preoperative Registered Nurses (AORN)
American Organization of Nurse Executives (AONE)
Sigma Theta Tau International Honor Society of Nursing
Council on Graduate Education and Administration in Nursing
DNP Advisory Group, Nell Hodgson School of Nursing Member
Diversity Taskforce, Nell Hodgson School of Nursing Diversity Advisory Committee - Emory University
St. John Fisher College Graduate Nursing Program
Certification
Licensed as a Registered Nurse, California, #95204113, 05/31/21
Publications
An Ethogram to Quantify Operating Room Behavior, Jones, LK, et. al, Annals of Behavioral Medicine, 50, 4, 2016
Robot Assisted Bariatric Surgery: From Origins to Practice, Bariatric Surgical Practice and Patient Care
Volunteer Experience
AIDS Rochester, Rochester, New York
Whitman Walker Clinic, Washington, DC
Lost and Found, Atlanta, GA
Resounding Joy, San Diego, CA
Lids of Encouragement, San Diego, CA
North Decatur Presbyterian Church, Decatur, GA, Member
Awards
Two Navy Achievement Medals for Outstanding Military Service
Eagle Scout
Nurse Leader of the Year, Highland Hospital, 2001
Presentations
Improving the Cost Basis for OR Usage, Crossing the line: Defining the Business of Surgery, 05/01/07
Maximizing Profitability in Preoperative Services, The Business of Surgery: The Next Step, 05/01/09
Optimizing Performance: Aligning Incentives in Preoperative Services, UHC Conference, 10/01/13
Defining Relationships in the Operating Room, Relational Coordination Collaborative, 2023
Concept Analysis of Team Training, INARC Conference, 11/01/13
Aligning Incentives in Preoperative Services, AORN, 05/01/14
Timeline
Senior Director, Procedural and Cardiac Services
Scripps Health - Mercy Hospitals Hillcrest and Chula Vista
Peter John L. Villamin, BSN, RNPeter John L. Villamin, BSN, RN
Registered Nurse: Patient Care Supervisor at Scripps Mercy Hospital Chula VistaRegistered Nurse: Patient Care Supervisor at Scripps Mercy Hospital Chula Vista