Kent Williams
Woodland Hills
Summary
Proven leader and efficient team player, adept in merchandise stocking and customer service, significantly enhanced store operations at Pavilions Grocery Store. Expert in equipment operations and maintaining safety standards, consistently achieving goals with a keen ability to learn and adapt. Demonstrates exceptional organizational skills and a commitment to excellence, ensuring customer satisfaction and operational efficiency.
Overview
23
23
years of professional experience
Work History
Overnight Crew Member
Pavilions Grocery Store
01.2018 - 05.2024
- Performed inventory control, such as counting, and stocking merchandise.
- Maintained effective team member communication.
- Unloaded, sorted and stocked merchandise according to store layout and product placement.
- Communicated effectively with team on technical level.
- Disassembled boxes based on manufacturer and quality as determined through visual inspection process.
- Made sure back room was kept to safety standards of the company and also helped manage a stocked area for morning crew members .
Overnight Crew Member
Ralphs
04.2009 - 01.2018
- Maintained current knowledge of shelf planograms and end cap plans to merchandise products.
- Used dollies and pallet jacks to unload and organize merchandise from delivery trucks.
- Removed all boxes and related trash from sales floor and processed through compactors.
- Observed safety protocols when transporting merchandise to different areas of store to alleviate item damage.
- Responded to customer queries and complaints regarding stock and merchandise to resolve issues and increase satisfaction.
- Swept, dusted and mopped floor to perform regular cleaning and comply with sanitation standards.
Crew Member
CVS Pharmacy
01.2001 - 02.2008
- Addressed guest needs, questions, or concerns to create optimum experience onboard.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Stocked shelves to organize aisles in assigned department.
- Photo tech, helped develop customers film , maintained costumer satisfaction to orders.
- Greeted customers entering store and responded promptly to customer needs.
Education
High School Diploma -
James Madison High School
San Diego, CA1980
Skills
- Equipment operations
- Merchandise stocking and replenishing
- great customer service skills
- Display set up
- willing to learn
- team player and leader
- goal getter
Timeline
Overnight Crew Member
Pavilions Grocery Store
01.2018 - 05.2024
Overnight Crew Member
Ralphs
04.2009 - 01.2018
Crew Member
CVS Pharmacy
01.2001 - 02.2008
High School Diploma -
James Madison High School
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