Kentavia Hill

• Obtained patient vital signs and reported results to staff nurse or physician, noting changes from prior measurements.
• Answered patient assistance calls, assessed needs and offered qualified support.
• Collected and transported specimens to prepare for lab testing.
• Monitored, tracked and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
• Maximized patient satisfaction by helping individuals carry out personal tasks such as dressing and walking.
• Helped patients maintain healthy skin by checking wounds, assessing integrity and bathing bedbound individuals.
• Supported patient admissions, discharges and transfers to promote team productivity.

• Collected room deposits, fees and payments.
• Welcomed each new arrival pleasantly and confirmed reservations and identification.
• Liaised with housekeeping and maintenance staff to address requests and complaints made by guests.
• Collaborated with team members to handle guest requirements from check-in through check-out.

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• Confirmed relevant guest information and payment methods to prevent fraud.
• Oversaw fast-paced front desk operations and guests' needs at busy facility.