Kenteshee Johnson
Columbia,SC
Summary
Experienced Property Manager with 14 years in the real estate industry, specializing in multi-family property management and tenant relations. Proven track record in managing operations, marketing, and financial oversight, including budget administration and accounts reconciliation. Skilled in negotiation, compliance management, and team leadership, seeking to leverage expertise in a challenging Property Manager role.
Overview
2024
2024
years of professional experience
1
1
Certification
Work History
Multi-Property Manager
Dasmen Residential
05.2023 - 02.2024
- Managed operations of two multi-family properties, overseeing 400 units and leading a team of 5 on-site staff, including recruitment, training, and payroll supervision.
- Directed marketing initiatives and compiled comprehensive weekly and monthly reports, integrating data on marketing, financial performance, and staff productivity.
- Oversaw financial management, including collections, budget preparations, and application approvals, while maintaining high levels of resident satisfaction.
Assistant Manager
Weller Management
01.2023 - 05.2023
- Facilitated effective tenant communication and promptly addressed property-related issues, enhancing tenant satisfaction and retention.
- Coordinated procurement of essential materials and services for property maintenance, ensuring operational efficiency and compliance.
- Collaborated in developing advertising materials, while managing tax credit, housing, renewal, and deposit rent processes to optimize property management operations.
Assistant Manager
The Liberty Group "Weller Management"
11.2022 - 01.2023
- Facilitated daily operations and ensured effective communication with tenants, enhancing tenant satisfaction and addressing property-related issues promptly.
- Coordinated procurement of essential materials and services for property maintenance, supporting efficient property management operations.
- Collaborated with the management team to develop advertising materials, contributing to successful property marketing initiatives.
Property Manager
Meredith Square
09.2021 - 02.2022
- Managed advertising and showings of rental properties, effectively negotiating leases and tenancy agreements.
- Collected rents and bonds promptly, ensuring efficient management of tenant accounts.
- Investigated and resolved tenant complaints while coordinating property repairs and reviewing maintenance and security contracts.
Property Manager
Gladiator LLC "Park at Boulder Creek"
08.2018 - 12.2020
- Managed operations and maintenance for residential properties, ensuring preservation and value enhancement for units ranging from 100-272.
- Developed and executed marketing initiatives, tenant application processes, and legal document preparations, contributing to tenant retention and occupancy rates.
- Oversaw financial management including budget administration, vendor contract evaluations, and accounts reconciliation, while providing monthly reports on property performance.
Assistant Property Manager
Bentley Court Park at Boulder Creek
03.2017 - 08.2018
- Facilitated direct communication and assistance to tenants, ensuring prompt response to property-related issues and maintaining tenant satisfaction.
- Coordinated procurement of essential materials and services for property maintenance, collaborating with the management team to create and distribute advertisement materials.
- Supervised community and property management staff, including maintenance teams, and managed compliance with local government regulations.
Leasing Consultant
RealSource Management "The Park at Boulder Creek"
07.2015 - 03.2017
- Coordinated property viewings and executed new lease agreements, ensuring a seamless move-in process for clients while maintaining compliance with regulatory standards.
- Developed and implemented marketing strategies to enhance property visibility, successfully increasing client traffic through open houses and individual showings.
- Negotiated lease terms and managed lease-related documentation, fostering productive relationships with landlords and property management companies.
Part-Time Leasing Consultant
Intermark Management Corporation "1000 Bentley at Broad River"
01.2015 - 07.2015
- Facilitated lease negotiations and executed agreements, while managing regulatory and compliance-related services to ensure adherence to property management standards.
- Orchestrated property viewings and developed marketing strategies, effectively increasing client engagement and occupancy rates through open houses and targeted showings.
Administrative Specialist
Orangeburg Consolidated School District Three
01.2006 - 12.2010
- Managed administrative responsibilities across the front office, technology center, and athletics department, ensuring efficient operations and communication.
- Oversaw attendance records and maintained office equipment, including the copy machine, to support daily functions.
Cashier
Walmart
2004 - 2007
- Trained new cashiers on company policies and customer service standards.
- Identified and resolved discrepancies in transactions to uphold financial integrity.
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Streamlined checkout process for increased efficiency and reduced waiting times.
- Managed cash drawer accurately, ensuring all transactions balanced at end of day.
- Facilitated positive shopping experience, greeted customers warmly upon entry.
- Enhanced customer service experience by efficiently processing purchases and returns.
Cashier
Target
04.2002 - 12.2003
- Processed customer transactions efficiently using point-of-sale systems.
- Maintained accurate cash drawer balances through diligent counting and reconciliation.
- Assisted customers with product inquiries to enhance shopping experience.
- Ensured cleanliness and organization of checkout area for optimal operations.
- Collaborated with team members to streamline checkout processes during peak hours.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Answered questions about store policies and addressed customer concerns.
Secretary
Clemson University Distance Education
01.1999 - 12.2000
- Provided comprehensive administrative support to the Distance Education department, including managing correspondence, scheduling meetings, and maintaining accurate records to ensure efficient office operations.
Education
High school diploma - undefined
Charleston Southern University
Columbia, SC08.2007
High School Diploma -
Holly Hill Roberts High
Holly Hill, SC08.1999
Skills
- Negotiation
- Time Management
- Office Administration
- Office Management
- Accounts Payable
- Computer Skills
- Yardi
- Compliance Management
- Account Reconciliation
- Travel Planning
- Word Processing
- Office Experience
- Communication Skills
- Organizational Skills
- Filing
- School Experience
- Fair Housing Regulations
- Maintenance
- Property Management
- Property Leasing
- Customer Service
- Interviewing
- Clerical Experience
- Supervising Experience
- Marketing
- Management
- Assistant Manager Experience
- Administrative Experience
- Accounts Receivable
- Systems Engineering
- General Ledger Accounting
- Payroll
- Microsoft Office
- Lihtc
- Property management
- Payment collection
- Customer service-focused
- Rent collection
- Lease renewals
- Exceptional oral and written communication skills
- Tenant relations
- Staff management
- Leasing and sales
- Property tours and inspections
- Eviction procedures
- Maintenance scheduling
- Occupancy management
- Administrative support
- Fair housing mandates
- Tenant and eviction laws
- Multi-family property management
- Marketing and advertising
- Preparing property agreements
- Compliance monitoring
- Property accountability
- Business administration
- Apartment maintenance
- Real estate license
- Unit vacancies
- Leasing operations
- Fair housing compliance
- Eviction notices
- Customer relations
- Clear communication
- Relationship building
- Microsoft office
- Property showing
- Dispute handling
- Monthly fee and payment collection
- Disturbance handling
- Office staffing
- Deposits management
- Budget preparation
- Employee motivation and guidance
- Rent pricing optimization
- Financial reporting
- Personnel management
- Capital projects management
- Financial oversight
Certification
Certified Property Manager
Accomplishments
Property Manager license
PMIC
Timeline
Multi-Property Manager
Dasmen Residential
05.2023 - 02.2024
Assistant Manager
Weller Management
01.2023 - 05.2023
Assistant Manager
The Liberty Group "Weller Management"
11.2022 - 01.2023
Property Manager
Meredith Square
09.2021 - 02.2022
Property Manager
Gladiator LLC "Park at Boulder Creek"
08.2018 - 12.2020
Assistant Property Manager
Bentley Court Park at Boulder Creek
03.2017 - 08.2018
Leasing Consultant
RealSource Management "The Park at Boulder Creek"
07.2015 - 03.2017
Part-Time Leasing Consultant
Intermark Management Corporation "1000 Bentley at Broad River"
01.2015 - 07.2015
Administrative Specialist
Orangeburg Consolidated School District Three
01.2006 - 12.2010
Cashier
Target
04.2002 - 12.2003
Secretary
Clemson University Distance Education
01.1999 - 12.2000
High school diploma - undefined
Charleston Southern University
Cashier
Walmart
2004 - 2007
High School Diploma -
Holly Hill Roberts High