Kent O. Smith
Richmond,VA
Summary
Resourceful Install Technician known for completing tasks efficiently and productively. Skilled in technical troubleshooting, equipment installation, and system configuration. Excel at problem-solving, time management, and adaptability, ensuring smooth operations and customer satisfaction.
Overview
22
22
years of professional experience
Work History
Master Install Technician
ADT
Richmond, VA
05.2011 - Current
- Performed onsite installation of new equipment including cabling and wiring.
- Kept records of parts and equipment used in projects to update inventory.
- Coordinated efforts with other workers involved in installing and maintaining equipment and components.
- Led junior technicians, offering guidance and oversight to ensure quality and adherence to best practices.
- 2023 Circle of Excellence Award
Insurance Agent
Bankers Life Insurance Company Of America
Richmond, VA
03.2003 - 05.2011
- Conducted in-home and group presentations to provide detailed explanations of policy guidelines and benefits to clients and families.
- Calculated premiums and established payment methods, receiving customer payments and issuing receipts.
- Developed and implemented comprehensive insurance plans for clients according to their individual needs.
Education
Bachelor of Science - Business Management
Brigham Young University
Provo, UT12-2002
Skills
- Equipment installation
- Inventory management
- Upselling skills
- Training and mentoring
- Strong written and verbal communication
Timeline
Master Install Technician
ADT
05.2011 - Current
Insurance Agent
Bankers Life Insurance Company Of America
03.2003 - 05.2011
Bachelor of Science - Business Management
Brigham Young University