Kenton Kiley
Loganville,GA
Summary
Goal-oriented individual that has experience in helping people through problems and finding solutions. Skilled at working with customers to get them the experience that they are searching for.
Certified Full Stack Web Developer through Bethel Tech in Redding, CA. Knowledge of HTML, CSS, ES6, React.JS, Node.JS, Express with some knowledge in SQL and NoSQL.
Worked in the Lawn Maintenance and Golf Course Management field for 16 years, with knowledge on how to operate and take care of all equipment. Specialized in Exmark and Stihl products.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Parts Manager
Cowan Ace Hardware
01.2024 - Current
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
- Ordered parts for customers, repair shops, and service departments for use in Outdoor Power equipment.
- Analyzed sales trends to follow demands of customers and in-shop needs.
Sales Associate
Cowan Ace Hardware
01.2018 - Current
- January 1, 2024 to present, promoted to the Parts Manager position.
- Maintained records related to sales, returns and inventory availability.
- Trained and developed new sales team associates in products, selling techniques and company procedures.
- Worked alongside retail representatives to boost sales by enhancing product presentations and advertising collateral.
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
- Implemented up-selling strategies such as recommending accessories and complementary purchases to boost revenue.
- Boosted sales by conferring with customers to evaluate Lawn Maintenance requirements and recommend best-fit company offerings.
- Engaged with customers to effectively build rapport and lasting relationships.
Lawn Maintenance Crew Chief
Signaturescapes
08.2012 - 01.2018
- Trained all team members on key roles to maintain flexibility.
- Maintained safety by implementing effective procedures regarding hazardous actions, materials and items.
- Planned daily activities to accomplish team objectives while adhering to high quality standards.
- Managed team according to company standards and compliance requirements.
Education
Certificate - Full Stack Web Development
Bethel School Of Technology
Redding, CA01.2021
Skills
- Lawn Maintenance trend knowledge
- Merchandising Knowledge
- Product and Service Sales
- Exceptional Customer Service
- Problem-solving skills
- Sales expertise
- Upselling
- Sales training
- Excellent people skills
- Multi-tasking strength
- Invoice Processing
- Inventory Restocking
- Goal Setting
Certification
- Certified Sales Master Training - Exmark University
- Certified Bronze - Stihl University
Timeline
Parts Manager
Cowan Ace Hardware
01.2024 - Current
Sales Associate
Cowan Ace Hardware
01.2018 - Current
Lawn Maintenance Crew Chief
Signaturescapes
08.2012 - 01.2018
Certificate - Full Stack Web Development
Bethel School Of Technology
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