Summary
Overview
Work History
Education
Skills
Core Competencies
Certification
Notes
Timeline
Generic

KENTON PATTERSON

Stone Mountain,USA

Summary

Cloud Infrastructure and Network Operations Engineer with over 10 years of experience supporting hybrid environments across AWS, Azure, GCP, and on-prem data centers. Demonstrated success in infrastructure automation, cloud migrations, Kubernetes operations, and observability stack implementation. Adept at bridging engineering and operations teams to improve performance, reduce incidents, and optimize service delivery. Certified in AWS, Juniper, and CompTIA Security+, with strong hands-on expertise in Terraform, SaltStack, and Python.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Operations Service Delivery Engineer

AT&T Mobility
Atlanta, GA
05.2023 - Current
  • Led end-to-end delivery of enterprise provisioning projects, translating business requirements into network design and migration strategies.
  • Orchestrated LTE APN migration from Cisco to Juniper, reducing service provisioning errors and achieving 50%+ rollout in production.
  • Improved operational efficiency and visibility by implementing ServiceNow workflows and aligning engineering deliverables to SLAs.
  • Partnered with cross-functional stakeholders to resolve device compatibility and service-impact issues, minimizing downtime for enterprise clients.

Senior Operations Engineer

RallyHere Interactive
Alpharetta, GA
03.2017 - 05.2023
  • Architected and maintained resilient multi-cloud infrastructure to support global gaming operations with 99.99% uptime.
  • Administered Kubernetes clusters and CI/CD pipelines to automate builds and deployments with zero-downtime rollouts.
  • Designed infrastructure as code using Terraform, enabling repeatable, version-controlled environment provisioning.
  • Reduced deployment time by 25% through SaltStack/TeamCity automation, saving hundreds of engineering hours annually.
  • Transitioned monitoring stack from Datadog to Coralogix, improving log ingestion performance and reducing costs by 30%.

Desktop Administrator

Hi-Rez Studios
Alpharetta, GA
10.2014 - 03.2017
  • Provided desktop support for over 400 Windows/Linux endpoints, handling lifecycle management and endpoint security.
  • Streamlined ticket resolution process, consistently clearing 25+ technical support issues daily with first-contact resolution.
  • Implemented proactive monitoring solutions to reduce network incident response time by 24%.
  • Conducted employee training and documentation development to drive adoption of new technologies and ensure policy compliance.

Education

Bachelor of Arts - Sociology

SUNY Polytechnic Institute
Utica, NY

Skills

  • Cloud platforms: AWS, Azure, GCP
  • Infrastructure as code: Terraform, SaltStack
  • Containerization: Docker, Kubernetes
  • Orchestration: EKS, GKE, AKS
  • CI/CD tools: TeamCity, GitHub Actions
  • Monitoring and logging: Datadog, Coralogix, Grafana
  • Scripting languages: Python, Bash, PowerShell
  • IT service management: ServiceNow
  • Database management: MySQL
  • Networking solutions: Dell Networking

Core Competencies

AWS, Azure, GCP, Terraform, SaltStack, Docker, Kubernetes (EKS/GKE/AKS), TeamCity, GitHub Actions, Datadog, Coralogix, Grafana, Python, Bash, PowerShell, ServiceNow, MySQL, Dell Networking

Certification

  • AWS Certified Solutions Architect - Associate
  • Juniper Networks Certified Associate (JNCIA)
  • CompTIA Security+, Linux+, A+
  • Datadog Fundamentals Certified

Notes

  • Willing to relocate
  • Open to night/weekend shifts
  • U.S. Citizen & Work Authorized

Timeline

Operations Service Delivery Engineer

AT&T Mobility
05.2023 - Current

Senior Operations Engineer

RallyHere Interactive
03.2017 - 05.2023

Desktop Administrator

Hi-Rez Studios
10.2014 - 03.2017

Bachelor of Arts - Sociology

SUNY Polytechnic Institute

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