Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kentra GIBSON

Savannah,GA

Summary

I have done many jobs and there is none that I cant say I wasn't loved by the staff or the customer I'm very friendly and hard working and dicated to be a team player

Overview

12
12
years of professional experience

Work History

Bus Driver

Chathamn Area Transit
10.2023 - Current
  • Kept bus interiors clean and tidy to provide comfortable passenger environments.
  • Completed pre- and post-trip bus inspections for safe passenger transportation.
  • Maintained a clean and sanitary bus interior by regularly inspecting for cleanliness, removing trash, and reporting necessary repairs to management.
  • Operated bus and navigation equipment in alignment with company safety, DOT, and local traffic standards and regulations.
  • Conducted pre-trip inspections of bus for safe operation.
  • Transported passengers safely along prescribed routes according to tight schedules.
  • Adhered to scheduled routes and accomplished timely drop-offs and pick-ups to comply with preset route criteria.
  • Acted calmly, productively and professionally under pressure for helpful emergency response.
  • Assisted passengers with disabilities, ensuring safe boarding, comfortable travel, and proper disembarking procedures were followed.
  • Received excellent customer reviews for friendly, punctual transport services.
  • Kept accurate records of daily logs, incident reports, maintenance checklists, and fuel consumption data for company reference.
  • Promoted positive rider experience by providing courteous, attentive service and addressing customer concerns promptly.
  • Maintained open communication lines with dispatchers to report any delays, accidents or emergencies encountered while on the road.
  • Developed strong rapport with regular passengers by providing friendly service, remembering names, engaging in conversations when appropriate.
  • Completed daily reports covering trip details, vehicle maintenance actions, and reportable incidents.
  • Participated in regular training sessions to stay up-to-date on safety regulations and driving techniques.
  • Verified cleanliness and tidiness of bus through regular cleaning.

Supervisor

COASTAL HARBOUR
01.2015 - 04.2022
  • Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
  • Monitored workflow to improve employee time management and increase productivity.
  • Maintained compliance with company policies, objectives, and communication goals.
  • Evaluated employee performance and coached and trained to improve weak areas.
  • Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
  • Achieved results by working with staff to meet established targets.
  • Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
  • Enhanced communication within the team by holding regular meetings and encouraging open dialogue among all members.
  • Enforced rules and regulations outlined in company manual to set forth expectations comprehensibly and consistently.
  • Mentored junior staff members in their career development, sharing knowledge from years of experience in the field.
  • Conducted routine inspections to check quality and compliance with established specifications.
  • Conducted performance evaluations for staff members, identifying areas of improvement and guiding professional development plans.
  • Implemented safety protocols to minimize workplace accidents and maintain compliance with industry standards.
  • Reduced employee turnover by fostering a positive work environment and providing ongoing feedback to staff members.
  • Identified unsafe or unhealthful workplace conditions or hazards to enforce safe work practices and procedures.

Behavior Health Technician

Assurance Consultants
04.2012 - 06.2018
  • Promoted positive behavior changes by establishing clear expectations, consistent consequences, and reinforcement systems tailored to individual client needs.
  • Built and maintained positive staff relationships to promote teamwork and better serve clients.
  • Conducted thorough assessments of patient needs, identifying appropriate goals and interventions for their unique situations.
  • Completed documentation for every incident and forwarded to correct personnel for review.
  • Served as an advocate for clients within the treatment team, ensuring their voices were heard and their needs were met.
  • Provided crisis intervention and de-escalation services, maintaining a safe and therapeutic environment for all patients.
  • Recognized individuals under influence of drugs or alcohol and typical behaviors associated with each.
  • Enhanced the quality of care for patients with autism spectrum disorders through the development and implementation of tailored treatment plans.
  • Implemented behavior management strategies consistently across all settings, promoting generalization of learned skills outside therapy sessions.
  • Assisted patients in developing effective coping mechanisms, leading to improved emotional regulation and overall mental health.
  • Developed visual schedules and other supports for clients requiring additional structure during daily activities, increasing independence levels over time.
  • Conducted client rounds to check on residents.
  • Facilitated on-site activities, support groups, and outings for clients.
  • Reduced disruptive behaviors in clients by utilizing therapeutic communication and crisis intervention skills.
  • Improved patient outcomes by implementing evidence-based behavioral modification techniques.
  • Searched resident belongings prior to and during stays.
  • Documented detailed progress notes, facilitating accurate tracking of patient progress and enabling adjustments to treatment plans as needed.
  • Taught clients how to complete basic household chores and prepare food.
  • Kept facility clean, performed basic maintenance, and restocked supplies to support program needs.
  • Collaborated with interdisciplinary teams to create comprehensive and individualized care plans for each patient.

Education

Human Service

St Leo
Savannah, GA

Skills

  • Clean Driving Record
  • Safety-focused
  • Weather condition driving
  • Pre-Trip Inspections
  • DOT Regulations
  • Disability Awareness
  • Scheduling adherence
  • Elderly and Disabled Assistance
  • Passenger Safety
  • Local route knowledge
  • Passenger Assistance
  • Local traffic regulations
  • Transporting Students
  • Adaptable to change
  • Inclement weather driving
  • Emergency Procedures
  • Dependable and Trustworthy
  • Valid Driver's License
  • CDL License
  • Problem-Solving
  • Critical Thinking
  • Decision-Making
  • Strong Working Relationships
  • Customer Relations
  • Wheelchair and Scooter Security
  • Fire Extinguisher Use
  • Accident Reports
  • CPR Certification
  • Incident Reporting
  • Behavior Monitoring and Management

Timeline

Bus Driver

Chathamn Area Transit
10.2023 - Current

Supervisor

COASTAL HARBOUR
01.2015 - 04.2022

Behavior Health Technician

Assurance Consultants
04.2012 - 06.2018

Human Service

St Leo

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Kentra GIBSON