Summary
Overview
Work History
Education
Skills
Interests
Timeline
Generic

KENTREL HIGGS-LILES

1940 Rambling DR SW 808,MI

Summary

Dynamic leader with a proven track record at Walmart, enhancing team performance and employee satisfaction through effective coaching and performance management. Skilled in customer focus and staff development, I championed process improvements, significantly boosting efficiency. Expert in critical care nursing, demonstrating exceptional motivational abilities and influencing skills to drive team success.

Knowledgeable and easy to learn with strong background in team leadership and management. Successfully led diverse teams to achieve project goals through effective communication and strategic planning. Demonstrated proficiency in conflict resolution and performance optimization.

Overview

6
6
years of professional experience

Work History

INVENTORY TEAM MANAGER

WALMART
02.2021 - Current
  • Defined clear targets and objectives and communicated to other team members.
  • Led employee relations through effective communication, coaching, training, and development.
  • Boosted employee satisfaction through regular performance reviews, constructive feedback, and personal development plans.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
  • Evaluated employee performance and coached team members, increasing quality of work and employee motivation.
  • Championed process improvements within the department by identifying inefficiencies, proposing solutions, and leading change initiatives.

Critical Care Travel Nurse

Heritagefirst/ Barbakares
12.2022 - 06.2024
  • Implemented individualized nursing care plans for each patient, adjusting them as necessary to achieve optimal results.
  • Administered life-saving medications and therapies under strict protocols, guiding patients towards recovery from acute illnesses or injuries.
  • Monitored hemodynamic parameters and analyzed complex data sets, making appropriate adjustments to treatment plans based on patient response.
  • Served as a preceptor for new nurses entering the critical care field, sharing knowledge and expertise to facilitate successful integration into the team.

Security Officer

Kings Security Services Inc
04.2019 - 03.2021
  • Monitored CCTV cameras and alarm systems for security breaches.
  • Examined doors, windows and gates to verify security.
  • Patrolled internal building spaces and facility grounds to identify and deter threats to assets.
  • Wrote detailed reports of all security breaches and investigations.
  • Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
  • Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
  • Reported suspicious activities and persons to law enforcement.
  • Responded quickly to incidents and assessed active situations for security concerns.

Education

Associate of Science - Practical Nursing

Miami Dade Community College
Miami, Florida

Skills

  • Customer Focus
  • Motivational Abilities
  • Employee Scheduling
  • Influencing skills
  • Staff Development
  • Performance Coaching

Interests

  • I enjoy helping others and giving back to the community
  • Getting involved in local advocacy groups to promote positive change in the community
  • Youth mentor, providing guidance and support to empower the next generation of leaders

Timeline

Critical Care Travel Nurse

Heritagefirst/ Barbakares
12.2022 - 06.2024

INVENTORY TEAM MANAGER

WALMART
02.2021 - Current

Security Officer

Kings Security Services Inc
04.2019 - 03.2021

Associate of Science - Practical Nursing

Miami Dade Community College

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KENTREL HIGGS-LILES