Kentrell Gilmore

McDonalds

01.2020 - Current

Identified team weak points and implemented corrective actions to resolve concerns.
Trained employees on [Product or Service] and assigned duties.
Oversaw day-to-day activities of [Number] employees in [Type] establishment, fostering inspiring atmosphere to optimize employee experiences.
Led cross-functional teams to achieve company-wide goals, fostering a culture of collaboration and innovation.
Assisted with new hire processing and existing training programs.
Increased team productivity by streamlining communication and implementing effective project management strategies.
Championed change initiatives, successfully navigating teams through periods of transition while maintaining morale and engagement levels.
Evaluated employee skills and knowledge regularly, training, and mentoring individuals with lagging skills.
Maintained team flexibility and embraced change to adapt within dynamic markets.
Led team by answering complex customer questions and mentoring personnel one-on-one.
Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
Helped meet changing demands by recommending improvements to business systems or procedures.
Maintained overall safe work environment with employee training programs and enforcement of safety procedures.

Summary