Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kentrell Johnson

Atlanta,Georgia

Summary

As a Security Professional, my primary objective is to Perform the following duties - patrolling property and or establishment building. Monitoring surveillance, securing and inspecting buildings, equipment, and access points preventing losses and damage by reporting irregularities and informing violators of policy and procedures. Restraining trespassers if trained and granted to do so per company policy while withholding a professional standard of security officer.

Armed security contract with the CDC located around Atlanta Georgia area. Access control security - on foot patrolling and or company vehicle. Verifying visitors reasoning for being on property. Securing a Day care for children on property and or lab buildings and CDC directors - sweet area around the clock service. Assisting with fire alarms and or building alarms - directing incoming and outgoing traffic.

Experienced with team leadership, operational oversight, and performance management. Utilizes strong organizational skills and effective communication to drive team success. Track record of fostering collaborative environments and achieving consistent results.

Overview

9
9
years of professional experience

Work History

Assistant supervisor | security professional

Chenega security
06.2024 - Current
  • Armed security contract with the CDC located around Atlanta Georgia area.
  • Access control security - on foot patrolling and or company vehicle.
  • Verifying visitors reasoning for being on property.
  • Securing a Day care for children on property and or lab buildings and CDC directors - sweet area around the clock service.
  • Assisting with fire alarms and or building alarms - directing incoming and outgoing traffic.
  • Armed security - blue card certified

SECURITY PROFESSIONAL

G4S security company
01.2020 - 06.2023
  • Various positions with company.
  • Monitored surveillance systems to ensure safety and security compliance.
  • Conducted routine inspections of premises to identify potential security risks.
  • Responded promptly to alarms and incidents, ensuring minimal disruption.
  • Collaborated with team members to implement emergency response procedures.
  • Trained new staff on security protocols and operational best practices.

Front Desk Receptionist /Registered Dental Assistant

Coast Dental
01.2020 - 01.2023
  • Managed multi-line phone system, directing calls to appropriate departments and personnel.
  • Maintained accurate visitor logs and ensured compliance with security protocols.
  • Coordinated scheduling for conference rooms, optimizing space usage for meetings and events.
  • Provided exceptional customer service, addressing inquiries and resolving issues efficiently.
  • Trained new front desk staff on operational procedures and customer service standards.
  • Developed streamlined check-in processes to enhance guest experience and reduce wait times.
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Collected and distributed messages to team members and managers to support open communication and high customer service.
  • Assisted in patient preparation and care for a variety of dental procedures.
  • Supported dentists during examinations and treatments, ensuring efficient workflow.
  • Educated patients on oral hygiene practices and post-treatment care instructions.

Front Desk Receptionist

Peachtree Immediate Care
01.2017 - 02.2020
  • Managed patient check-in and appointment scheduling efficiently.
  • Streamlined communication between medical staff and patients, enhancing service delivery.
  • Maintained accurate patient records using electronic health record systems.
  • Addressed patient inquiries and concerns, providing exceptional customer service.
  • Maintained accurate records of visitor logs for security purposes and compliance with company policies.
  • Resolved billing discrepancies promptly with thorough attention to detail, fostering trust between clients and the organization.
  • Maintained strict confidentiality of sensitive information, upholding privacy standards.
  • Welcomed customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.
  • Resolved customer problems and complaints.
  • Confirmed appointments, communicated with clients, and updated client records.

Education

Trade school diploma - dental assisted functions and duties

UEI College
Morrow, GA
01-2023

High School Diploma -

Hapeville Charter Career Academy
Atlanta Ga
06-2017

Skills

  • Critical thinking
  • Leader
  • CPR- trained and certified
  • Communication
  • Training and mentoring
  • Policy enforcement
  • Team building
  • Safety and compliance
  • blue card state of georgia
  • Problem resolution

Timeline

Assistant supervisor | security professional

Chenega security
06.2024 - Current

Front Desk Receptionist /Registered Dental Assistant

Coast Dental
01.2020 - 01.2023

SECURITY PROFESSIONAL

G4S security company
01.2020 - 06.2023

Front Desk Receptionist

Peachtree Immediate Care
01.2017 - 02.2020

Trade school diploma - dental assisted functions and duties

UEI College

High School Diploma -

Hapeville Charter Career Academy
Kentrell Johnson