Kentrell Mcfadden
New Haven,CT
Overview
7
7
years of professional experience
Work History
Store Supervisor
UPS
07.2024 - 02.2025
- Supervised daily operations by directing customer service, inventory and sales operations.
- Maintained high standards of store appearance by enforcing cleanliness guidelines, organizing merchandise displays, and scheduling routine maintenance tasks.
- Conducted inventory analysis to determine optimal stock levels.
- Supervised daily store activities to ensure smooth operations, proper staffing levels, and adequate inventory control.
Caregiver
Emerest
04.2023 - 06.2024
Pharmacy Technician
Walgreens
03.2022 - 04.2023
- Accurately and efficiently working aside pharmacists: Providing customer medication, Verification of written prescriptions, Refill request
- Upkeeping company financial and service standards: Marketing promotions, Interior Organization, Safety, and Cleanliness, Maintaining Inventory Control: Stocking and Loss prevention, Cost control, Point Of Sales Operations, Customer Assistance and Retention, Reporting and Documentation, Product and Service Sales
Store Associate
Home Depot
10.2021 - 12.2022
Front Desk Agent
Hilton Garden Inn
05.2019 - 09.2021
- Welcoming guests and making a good first impression
- Taking deposits, room keys, reservations, and payments
- Sharing details about the hotel and local attractions
- Assisting guests with needs and requests
- Coordinating with housekeeping and maintenance
- Managing the front desk and using hotel software
- Handling payments and verifying identification
- Providing assistance with booking tickets and travel
- Staying informed about local events and activities
- Reporting any unusual occurrences to management
Front Desk Associate
Expert Dental PC
07.2018 - 09.2020
- Welcoming guests, answering questions, managing calendars, handling mail and packages, office supplies, records, expenses, clerical tasks, and financial transactions
Education
Brooklyn Performance Arts
Brooklyn, NY06.2020
Skills
- Sales strategies
- Store opening and closing
- Store maintenance
- Documentation and reporting
- Problem-solving
- Team building and leadership
- Sales promotion
- Loss prevention
- Employee training
- Store merchandising
- Flexible schedule
- Friendly and positive
- Employee management
- Cash management
- Retail merchandise quality standards
- Customer experience management
- Stock replenishment
- Employee development
- Team leadership
- Budget planning
- Shift scheduling
- Loss prevention procedures
- Schedule coordination
- Pricing strategies
- Employee scheduling
- Special events
- Work Planning and Prioritization
- Scheduling coordination
- Strategic sales
- Customer loyalty and retention
- Sales floor oversight
- Customer flow monitoring
- Customer service management
Timeline
Store Supervisor
UPS
07.2024 - 02.2025
Caregiver
Emerest
04.2023 - 06.2024
Pharmacy Technician
Walgreens
03.2022 - 04.2023
Store Associate
Home Depot
10.2021 - 12.2022
Front Desk Agent
Hilton Garden Inn
05.2019 - 09.2021
Front Desk Associate
Expert Dental PC
07.2018 - 09.2020
Brooklyn Performance Arts
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