Kentrice Easley
Hattiesburg
Summary
Proactive and goal-driven professional with strong time management and problem-solving abilities. Recognized for reliability and adaptability, with a quick aptitude for learning and applying new skills. Dedicated to utilizing these strengths to support team success and contribute to the overall growth of the organization.
Overview
22
22
years of professional experience
Work History
Graduate Admissions Evaluator, Graduate School
University of Southern MS
03.2023 - Current
- Interprets the eligibility of graduate applicants for admission into graduate programs by demonstrating a deep understanding of policies regarding admissions requirements of both the Graduate School and specific programs. Determines the eligibility of graduate applicants for graduate programs by ensuring admissions requirements of both the Graduate School and specific programs are met.
- Evaluate the program’s decision to deny or admit with conditional or regular status and make the final decision on whether the applicant is eligible for the selected admission status.
- Advises applicants regarding the use of application software, admission and application requirements and process, and application status and completion of the application.
- Communicates with graduate coordinators and other campus partners regarding admissions-related queries. Shares knowledge and advice regarding graduate school admissions processes with the campus community and participates in on-campus recruitment and informational events.
- Assesses new student accounts for post-admissions tasks and advises new admits on the next steps.
- Help train new employees, graduate assistants, and student workers in the use of computer systems. Performs other duties as assigned.
- Use software programs such as Clearinghouse, SLATE, ImageNow, and Parchment
Advisement Center Coordinator, Advisement Center
University of Southern
01.2022 - 03.2023
- This position provided clerical, administrative, and operational support to all functions of the University Advisement Center.
- Managed daily office operations.
- Assisted with hiring and onboarding processes.
- Assisted the Director with the department’s budget including processing budget transfers, completing account reconciliations, managing department purchasing, and ensuring budget compliance.
- Managed department inventory.
- Processed time for student workers.
- Assisted students with advising questions.
- Assisted with conflict resolution.
- Completed department Inventory.
- Assisted with department Budget.
- P-Card holder.
- Reconciliation of department purchases.
Registration Specialist, Office of the Registrar
University of Southern
03.2020 - 01.2022
- Daily processing of transcripts via mail and pdf.
- Completed daily administrative duties.
- Assisted Federal Investigators.
- Assisted with the completion of End of Term Processing.
- Processed credit card payments and completed financial closeout reports.
- Assisted with the daily needs of students, parents, faculty, and staff.
- Assisted with conflict resolution.
- Used software programs such as ImageNow, and Parchment
Third Party Liability Specialist
Change Healthcare
07.2013 - 03.2020
- Screened patients who were self-paying for state programs such as Medicaid, Disability, and Crime Victims.
- Investigated all liability reports for surrounding medical facilities.
- Performed Data Entry for all liability claims.
- Performed administrative duties.
- Assisted medical social workers with patient accounts.
- Assisted Emergency room staff with patient accounts.
- Obtained and reviewed medical records for patient assistance.
- Assisted with counseling patients and family members.
Medical Administrative Assistant
Hattiesburg Clinic
01.2012 - 07.2013
- Managed patient scheduling and appointment coordination, ensuring efficient flow of daily operations
- Maintained accurate electronic medical records (EMR) for all patients, adhering to HIPAA regulations
- Responded to patient inquiries regarding appointments, test results, and general information about the practice
- Performed administrative tasks such as answering phone calls, filing paperwork, and managing office supplies inventory
- Scheduled diagnostic tests and specialist appointments based on physician recommendations
- Ensured compliance with medical office policies and procedures while maintaining a high level of professionalism at all times
- Provided exceptional customer service by addressing patient concerns promptly and effectively
- Assisted in training new staff members on office protocols, EMR systems usage, and customer service standards
- Managed incoming/outgoing correspondence including mail distribution, faxing documents, scanning records into EMR system
Health Information Specialist
Wesley Medical Center
01.2004 - 07.2013
- Provided customer service.
- Assisted doctors and nurses.
- Filed confidential records and materials.
- Use of office machinery such as fax, copier, and microfilm.
- Knowledge of computer software such as PeopleSoft, As400, HMS, HPF, EPIC, and HPP.
- Trained new employees.
- Pulled medical charts for doctors and nurses.
- Processed paperwork for patients who were discharged.
- Faxed information to other medical facilities.
- Assembled patient medical charts.
- Completed newborn birth certificates.
- Prepared, scanned, and indexed medical records.
- Completed reports for Vital Records.
- Participated in training at the MS Department of Health.
Education
Bachelor of University Studies - University Studies
University of Southern MS
Hattiesburg, MS12.2021
Skills
- Epic Software
- Clearinghouse Software
- Parchment Software
- Slate Software
- Other (insurance skill)
- Records management
- Information management
- HIPAA
- Account Reconciliation
- Microsoft Excel
- Medical billing and coding communication with insurance companies
- EMR/EHR
- Medical explanation of benefits reviews
- Computer skills
- Employee Orientation
- Administrative experience
- Microsoft Word
- Medical billing and coding experience in emergency medicine
- Health information management
- Customer service
- Electronic health record (EHR) management for billing and coding
- Microsoft PowerPoint
- Patient care
- General Ledger Reconciliation
- Anatomy knowledge
- Medical coding - Medical coding experience (Less than 1 year)
- Higher education administration - Higher education administration experience (6-10 years)
- Microsoft Office
- Medical terminology
- Microsoft Outlook
- Medical billing inquiries
- Data entry
- Purchasing
- Communication skills
- EMR Systems
- Public speaking
- Management
- Hospital experience
- Balance Sheet Reconciliation
- Organizational skills
- Medical office experience
- PeopleSoft
- Leadership experience
- HIPAA compliance
- Medical billing - Medical billing experience (3-5 years)
- Supervising experience
- Insurance third-party billing
- Conflict Management
- Leadership
- Insurance verification
- Medical claim status updates
- Time management
- Medical records
- Office Management
- Analytical reasoning
- Data interpreta
- Data interpretation
- Performance assessment
- Project evaluation
- Teamwork
- Teamwork and collaboration
- Problem-solving
- Attention to detail
- Problem-solving abilities
- Multitasking Abilities
- Reliability
- Excellent communication
- Critical thinking
- Feedback delivery
- Active listening
- Effective communication
- Decision-making
- Documentation and recordkeeping
- Computer proficiency
- Reporting and analysis
- Self motivation
- Workflow management
- Time management abilities
- Written communication
- Quality assurance
Timeline
Graduate Admissions Evaluator, Graduate School
University of Southern MS
03.2023 - Current
Advisement Center Coordinator, Advisement Center
University of Southern
01.2022 - 03.2023
Registration Specialist, Office of the Registrar
University of Southern
03.2020 - 01.2022
Third Party Liability Specialist
Change Healthcare
07.2013 - 03.2020
Medical Administrative Assistant
Hattiesburg Clinic
01.2012 - 07.2013
Health Information Specialist
Wesley Medical Center
01.2004 - 07.2013
Bachelor of University Studies - University Studies
University of Southern MS